Chalet Ivy Hirafu sits at the foot of Niseko Mountain Resort Grand Hirafu, offering an indoor mineral hot spring and complimentary English breakfast. Guests appreciate the helpful staff while relaxing in the garden grounds or booking reflexology treatments at the spa.
Located in Kutchan, Chalet Ivy Hirafu is in the mountains. Niseko Mountain Resort Grand Hirafu and Niseko Annupuri International Ski Area are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowmobiling. Visit our Kutchan travel guide
Free English breakfast, an indoor mineral hot spring (onsen) and a terrace are just a few of the amenities provided at Chalet Ivy Hirafu. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski equipment hire. Treat yourself to spa services, such as a massage, a body treatment or reflexology. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and laundry facilities.
You'll also find perks such as:
Free self-parking
Free train station pick-up, hot springs on-site and concierge services
A vending machine, a front desk safe and massage treatment rooms
Guest reviews say great things about the helpful staff
Room features
All 78 rooms offer comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
Other amenities include:
Showers, bidets and free toiletries
Flat-screen TVs with satellite channels and DVD players
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Height restrictions apply for on-site parking
Free offsite parking
Return airport shuttle (surcharge) during limited hours
Area shuttle (surcharge)
Free train station pick-up and drop-off shuttle
Free ski shuttle
Free self parking on site
Limited on-site self parking
Food and drink
Free English breakfast available daily 7 AM to 10 AM
A bar/lounge
A restaurant
Restaurants on site
Apres Lounge
HirafuZaka
Things to do
24-hour gym
Hot springs
Ski equipment rentals
Ski lessons
Ski passes
Ski storage
Family friendly
DVD player
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
In the mountains
Terrace
Spa
Aromatherapy
Hot springs
In-room massages
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Reflexology
Separate men/women areas in public bath
Treatment room
Yukata (Japanese robes)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessibility
More
2 buildings
6 floors
Built in 2012
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
DVD player
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for JPY 10000 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night
An effective city/local tax rate of 3.00 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: JPY 10000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Chalet Ivy Hotel Kutchan
Chalet Ivy Hotel
Chalet Ivy Kutchan
Chalet Ivy
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan
Frequently asked questions
Is Chalet Ivy Hirafu pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Chalet Ivy Hirafu?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Chalet Ivy Hirafu on 14 Mar 2026 start from HK$1,389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Chalet Ivy Hirafu?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Chalet Ivy Hirafu?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Chalet Ivy Hirafu?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Does Chalet Ivy Hirafu provide a shuttle to the airport?
Yes, there's an airport shuttle. A per person fee applies.
Where is Chalet Ivy Hirafu located?
Located near the slopes, this Kutchan hotel is situated in the mountains, within 1 mile (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu, and is convenient for winter sports, such as cross-country skiing and snowshoeing. Annupuri and Noasc are also within 3 miles (5 km).
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Reviews
Chalet Ivy Hirafu Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel staff and shuttle drivers were very friendly and accommodating. They did a great job offering help with ski reservations and advice for things to do around Niseko.
The rooms were clean and large for the area. The private onsens and massage services were excellent. Would recommend this hotel for anyone in the area.
Maxwell
Stayed 2 nights in Feb 2026
10/10 Excellent
Kevan
21 Dec 2025
Excellent staff always happy to help
Great place to. Stay
Very nice and comfortable. All amenities you could ask for. Breakfast was great. The staff and the management were perfect. I would recommend and stay again.
My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.
This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.
I have been wanting to stay here for a while and had a great time with the staff and the homey atmosphere.
The transportation to and from the slopes was perfect and I would use it again.
Really nice hotel. Clean, good facilities, great location, friendly staff. They provide a shuttle to / from the ski lifts (about 600m uphill) and you never have to wait. Would highly recommend.
Definitely recommended if you going for winter sports during winter season. They provide their own winter sports equipments rental and they also have free shuttle to and from few of the ski area nearby. We really enjoy our breakfast everyday when we are there.
The breakfast and the entire property was absolutely beautiful!! Convenient that the shuttle brings you to the mountain. The kitchen staff for the breakfast was great and also appreciate the ski concierge desk.
My only complaint is that we had an occurrence where we were laying down in our room and our door randomly opened and quickly shut. Someone clearly had access to our room which was unsettling and we never heard more after complaining to the staff.
Our only other complaint is that sometimes the staff didn't have a sense of urgency or left the customer to take care of things themselves. We needed to return our skis to Rhythm and they would not take us in the shuttle to return everything and also were not looking to help us in any regard for that manner. I think the staff could use more proper training on how to handle client inquiries and situations like someone accessing our room. Otherwise, gorgeous hotel and wonderful onsen. Overall would come back here especially when the price is right.
Very good breakfast and excellent location.
Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel
Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.