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The Westin Rusutsu Resort

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Indoor pool
1 bedroom, premium bedding, down duvets, in-room safe
1 bedroom, premium bedding, down duvets, in-room safe
1 bedroom, premium bedding, down duvets, in-room safe

Overview of The Westin Rusutsu Resort

The Westin Rusutsu Resort

5.0 star property

4.4/5 Excellent

Top rated for cleanliness (4.5/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym
Map
133 Izumikawa, Rusutsu, Hokkaido, 048-1711

Explore the area

  • Popular LocationLake Toya24 min drive
  • Popular LocationKimundo Waterfall26 min drive
  • Popular LocationMount Yotei27 min drive

Room options

About this area

Rusutsu

Located in Rusutsu, The Westin Rusutsu Resort is near theme parks and in the mountains. Annupuri and Niseko Village are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Niseko Takahashi Dairy Farm and Niseko-Shakotan-Otarukaigan Quasi-National Park. Take in the nearby slopes with cross-country skiing and skiing lessons, or try out other outdoor activities such as snowshoeing and snow tubing.

What's nearby

  • Lake Toya - 24 min drive
  • Kimundo Waterfall - 26 min drive
  • Kaributo - 26 min drive
  • Mount Yotei - 27 min drive
  • Lake Hangetsu Nature Park - 32 min drive

Getting around

  • Niseko Station - 27 min drive
  • New Chitose Airport (CTS) - 77 min drive

About this property

The Westin Rusutsu Resort

5-star luxury resort in the mountains
At The Westin Rusutsu Resort, you can look forward to 18 holes of golf, a round-trip airport shuttle and an indoor mineral hot spring (onsen). Hit the slopes at this resort, offering ski-in/ski-out access, ski passes and ski equipment hire. For some rest and relaxation, visit the 2 hot springs, and indulge in a body treatment, a sports massage or aromatherapy. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Japanese cuisine and garden views. Enjoy the 24-hour gym, as well as activities, such as horse riding, snowmobiling and snowboarding. In addition to shopping on site and mini golf, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a free area shuttle and hot springs on site
  • 3 outdoor tennis courts, an area shuttle and wedding services
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 210 rooms feature comforts, such as premium bedding and pillow menu, as well as perks, such as laptop-compatible safes and separate sitting areas. Guest reviews say good things about the overall comfort, size rooms at the property.
Other conveniences in all rooms include:
  • Down duvets and cots/infant beds (surcharge)
  • Bathrooms with separate baths/showers and free toiletries
  • LCD TVs with satellite channels
  • Separate sitting areas, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge) from 10 AM to 5:30 PM
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2970 for adults and JPY 1782 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Kazahana
  • Atrium

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 3 outdoor tennis courts
  • Children's pool
  • Golf driving range
  • Horse riding/hire
  • Hot springs
  • Indoor pool
  • Mini golf
  • Shopping
  • Snowboarding
  • Snowmobiling
  • Spa services

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (1184 square feet)
  • A meeting room

Outdoors

  • Garden

Spa

  • 2 hot springs
  • Aromatherapy
  • Body treatments
  • Facials
  • Hot springs open from 5:00 AM to 1:00 AM
  • Hot springs water temperature (Celsius) - 40
  • Indoor mineral hot springs (onsen)
  • Massage - sports
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

89% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.
Rusutsu amusement park closed every Monday and Tuesday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 3240.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

The additional mandatory fee covers a bathing fee per adult, collected at the property.

Optional extras

  • Fee for buffet breakfast: JPY 2970 for adults and JPY 1782 for children (approximately)
  • Airport shuttle fee: JPY 3000 per person (one-way)
  • Airport shuttle fee per child: JPY 3000 (one-way), (from 4 to 12 years old)
  • Crib (infant bed) fee: JPY 3240.0 per night
  • Facilities fee: JPY 150 per person, per night and includes use of: spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 2:00 PM to 10:00 PM
Hot springs access available from 5:00 AM to 1:00 AM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Westin Rusutsu Resort
The Westin Rusutsu
The Westin Rusutsu Resort Resort
The Westin Rusutsu Resort Rusutsu
The Westin Rusutsu Resort Resort Rusutsu

Frequently asked questions

Does The Westin Rusutsu Resort have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 2:00 PM to 10:00 PM.

How much does it cost to stay at 威斯汀留壽都渡假村?

As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at 威斯汀留壽都渡假村 on 17 Oct 2022 start from HK$1,290.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Rusutsu Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Rusutsu Resort?

Self-parking is free at this property.

What time is check-in at The Westin Rusutsu Resort?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Westin Rusutsu Resort?

Checkout is at noon.

Does The Westin Rusutsu Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10 AM-5:30 PM on request. A fee of JPY 3000 per person applies.

Where is The Westin Rusutsu Resort located?

Located in the mountains, this ski-in/ski-out resort in Rusutsu is within 12 mi (20 km) of Mount Yotei and Fukidashi Park and close to winter sports, such as cross-country skiing and skiing lessons. Shikotsu-Toya National Park is 11.1 mi (17.8 km) away.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 150 out of 268 reviews
5 - Excellent 56%
Rating 4 - Good. 91 out of 268 reviews
4 - Good 34%
Rating 3 - Okay. 13 out of 268 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 268 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 268 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

Verified traveller
Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff is very helpful and friendly with excellent spoken English. For those ski lovers, they will be able to enjoy the easy access to ski rental, and related facilities. The room I stayed is very clean with nice view of ski trail, and the room is very clean as well except it would be nice to have a deodorant spray available in the room so that guests may use as this item is commonly found in most hotels in Japan. Overall, I had a very pleasant stay there.
Stayed 1 night in Feb 2020

4/5 Good

Lori, Sun Peaks
Travelled with family
Liked: Cleanliness
Rooms were spacious. Large, sprawling hotel. Family hot tub would be nice at a ski resort hotel.
Stayed 5 nights in Feb 2020

1/5 Terrible

Verified traveller
Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
First thing I noticed when I got into the room was toilet which was not clean. I guess the person who used the room previously lost vowels. The cleaning people just did not clean properly.
Stayed 4 nights in Feb 2020

4/5 Good

James, Taipei
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen is great. However, the seat of outdoor onsen is not comfortable.
Stayed 5 nights in Jan 2020

5/5 Excellent

Judy
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

3/5 Okay

Edwina, HK
Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff English level and service standards, which are not up to an international 5-stars Hotel standard, should be improved.
Stayed 4 nights in Dec 2019

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service
I did look the environment. Good people. Good attitude. Generally everything was good.
Stayed 11 nights in Dec 2019

4/5 Good

Verified traveller
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities