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关于湖岸凯富酒店的点评

2.5 out of 5
湖岸凯富酒店
676 Lakeshore Dr, North Bay, ON

点评

8.2

很好

10 分 - 超赞。397 条好评,共有 1003 条点评" "
8 分 - 还可以。388 条好评,共有 1003 条点评" "
6 分 - 一般。128 条好评,共有 1003 条点评" "
4 分 - 很差。62 条好评,共有 1003 条点评" "
2 分 - 糟糕。28 条好评,共有 1003 条点评" "

8.2/10

清洁度

8.6/10

员工和服务

7.8/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Josen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 1 晚
General Manager 于 2019年01月2日 的回复
Thank you!

8/10 还可以

Morteza

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
General Manager 于 2024年05月24日 的回复
Thank you!

2/10 糟糕

June

满意:服务设施
Great staff comfortable bed
2024 年 5 月入住 1 晚
Clark 于 2024年05月21日 的回复
Thank you for staying with us and for taking the the time to fill in our survey. We appreciate your feedback and hope to see you again soon

4/10 很差

jane

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
General Manager 于 2024年05月20日 的回复
Thank you for the feedback Jane.

10/10 超赞

Anna

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was such a great stay with warm and welcoming staff. Excellent breakfast and overall great experience.
2024 年 5 月入住 1 晚
Clark 于 2024年05月16日 的回复
Thank you so much for staying with us! Hope to see you again soon.

10/10 超赞

stefano,Regina

满意:住宿条件和设施
2024 年 5 月入住 1 晚
Clark 于 2024年05月17日 的回复
Thank you for staying with us and for taking the time to fill in our survey. We appreciate your feedback and hope to see you again soon!

6/10 一般

Steve

商务旅客
满意:员工和服务,清洁度
不满意:住宿条件和设施
I enjoyed my stay here. The staff were friendly and kind. You could definitely tell people have smoked in the building and the rooms - that smell never quite goes away. There were a number of railway workers staying there, and they work late and they drive big, loud trucks. The toilet in my room ran all night
2024 年 5 月入住 1 晚
General Manager 于 2024年05月10日 的回复
Thank you for your review. We are sorry to hear your stay was anything less than perfect. We hope you stay with us again once (Sans rail crew) and give us another chance to provide you with a great stay!

8/10 还可以

Darlene

与家人出行
不满意:服务设施
Staff was friendly and helpful
2024 年 4 月入住 1 晚
General Manager 于 2024年05月10日 的回复
Thank you for your feedback! We hope to see you again soon!

8/10 还可以

Diane

2024 年 3 月入住 1 晚
General Manager 于 2024年05月8日 的回复
Thank you Diane!

8/10 还可以

ELIZABETH

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
good place to stay for a decent price
2024 年 4 月入住 2 晚
General Manager 于 2024年05月6日 的回复
Thank you Elizabeth! We hope to see you again soon!

8/10 还可以

Francis

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and pleasant.
2024 年 5 月入住 2 晚
General Manager 于 2024年05月6日 的回复
Thank you Francis! We will see you again next time you are in North Bay!

10/10 超赞

Agnes

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Prix est tres abordable...lorsque tu compares
2024 年 5 月入住 2 晚
Clark 于 2024年05月6日 的回复
Merci!

10/10 超赞

Duane

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Clark 于 2024年05月6日 的回复
Thank you for staying with us and for taking the time to fill in our survey. We appreciate your feedback and hope to see you again soon!

8/10 还可以

suzanne

满意:清洁度、员工和服务、住宿条件和设施
all good
2024 年 5 月入住 1 晚
Clark 于 2024年05月6日 的回复
Thank you for staying with us and for taking the time to fill in our survey. Hope to see you again soon!

6/10 一般

jing

满意:员工和服务
2024 年 4 月入住 1 晚
Clark 于 2024年05月2日 的回复
Thank you for staying with us and for taking the time to fill in our survey. Hope to see you again soon!

10/10 超赞

Saturne

满意:清洁度、员工和服务、住宿条件和设施
It was very clean and essesable would stay there again
2024 年 4 月入住 1 晚
Clark 于 2024年04月30日 的回复
Thank you for staying with us and for taking the time to fill in our survey. We appreciate your feedback and hope to see you again soon!

8/10 还可以

glen

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Good breakfast, problem with patiers next door
2024 年 4 月入住 1 晚
General Manager 于 2024年04月29日 的回复
Thank you Glen. I am sorry there was an issue with your neighboring rooms. We apologize for all the inconvenience this caused!

8/10 还可以

Bill

2024 年 4 月入住 1 晚
Clark 于 2024年05月17日 的回复
Thank you for staying with us and for taking the time to fill in our survey. We appreciate your feedback and hope to see you again soon!

6/10 一般

costel

2024 年 4 月入住 1 晚
Clark 于 2024年05月16日 的回复
Thank you for staying with us and for taking the time to fill in our survey. Hope to see you again soon.

10/10 超赞

James

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like this place. Desk staff are very friendly. The place is clean, gym is ok and I have never had an issue here. I will be returning my next trip.
2024 年 4 月入住 1 晚
General Manager 于 2024年04月22日 的回复
Thanks James we look forward to your return!

10/10 超赞

Beverley

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fast friendly check in, quiet and clean rooms.
2024 年 4 月入住 2 晚
General Manager 于 2024年04月22日 的回复
Thanks so much Beverley! We hope to see you again soon!

8/10 还可以

Calvert

2024 年 4 月入住 1 晚
Clark 于 2024年05月8日 的回复
Thank you for staying with us and for taking the time to fill in our survey. Hope to see you again soon!

10/10 超赞

Carmelle

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only suggestion in the room, the lamp shade is stained, it does not reassure your guest that the room is well cleaned.
2024 年 4 月入住 1 晚
General Manager 于 2024年04月17日 的回复
Thank you for the feedback. We will be sure to switch out the lamp shade right away.

10/10 超赞

Mona

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had such a lovely and comfortable time there, it felt like home :)
2024 年 4 月入住 2 晚
General Manager 于 2024年04月17日 的回复
Thanks Mona! We hope to see you again soon!

8/10 还可以

Amber

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a pleasant experience. Only stayed one night but very comfortable and cheap!
2024 年 4 月入住 1 晚
Clark 于 2024年04月16日 的回复
Thank you for staying with us and for taking the time to fill in our survey. We appreciate your feedback and hope to see you again soon!

10/10 超赞

Claude

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and quiet.
2024 年 4 月入住 1 晚
Clark 于 2024年04月15日 的回复
Thank you for staying with us and for taking the time to fill in our survey. Hope to see you again soon.

6/10 一般

Kayla

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
The staff were very friendly and lovely. Room was very average and underwhelming. Unfortunately however, I did have a piss poor stay due to the slamming of someone’s door non-stop in the middle of the night. Walls are so thin i felt like they were in my room with me! Also couldn’t get the TV to work…
2024 年 4 月入住 1 晚
Clark 于 2024年04月15日 的回复
Thank you for staying with us and for taking the time to fill in our survey. Sorry to hear that your stay was less than ideal with regards to the noise and TV. We use your comments to make improvements and hotel and appreciate the feedback. I hope we have the opportunity to better host you in the future.

10/10 超赞

Adriano

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff the rooms are done well especially for a business travellers.
2024 年 4 月入住 1 晚
Clark 于 2024年04月15日 的回复
Thank you for staying with us and for taking the time to fill in our survey. Hope to see you again soon!

10/10 超赞

Emma

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Clark 于 2024年04月9日 的回复
Thank you so much for staying with us and for taking the time to fill in our survey. Hope to see you again soon!

2/10 糟糕

Alicia

带宠物出行, 与配偶出行
不满意:员工和服务、服务设施、住宿条件和设施
Staff were very rude. Showed up to find out we were on the second floor and there was no elevator. Had my senior large breed dog who can't do stairs. The staff said there was no rooms left on the ground floor. We went upstairs but my partner had to carry my dog up. It was not practical at all, so we went down and had to complain. We had to explain there were rooms showing as available on the ground floor online and only then did they offer to change our room. Completely unacceptable.
2024 年 4 月入住 1 晚
General Manager 于 2024年04月8日 的回复
Hi Alicia, I am sorry to hear your stay was anything less than ideal. I looked in to your booked and you did book a second floor room via 3rd party and you paid them. Unfortunately these types of reservations aren't easy to change our end our. They come to our system from the third party based on what you choose when you booked the room. I do see we were able to move some things around and switch you to a main floor room. I am sorry for the inconvenience this caused.

6/10 一般

Sophie

满意:清洁度
不满意:住宿条件和设施,员工和服务
2024 年 4 月入住 1 晚
General Manager 于 2024年04月8日 的回复
Thanks Sophie!

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
General Manager 于 2024年04月8日 的回复
Thank you David!

8/10 还可以

KATHY

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Tranquille et propre. Bon déjeuner
2024 年 4 月入住 1 晚
General Manager 于 2024年04月5日 的回复
Thank you! Merci!

4/10 很差

Therese

与家人出行
不满意:住宿条件和设施,服务设施
Not wheel chair accessible small barrier at front entrance no elevator had a hard time switching room to main floor room very small ,will not stay at Comfort inns again unless they become accessible for people in wheelchairs sorry in this day in age all property’s should be accessible for all
2024 年 3 月入住 1 晚
General Manager 于 2024年04月5日 的回复
Hey Therese, I am sorry to hear you did not have a positive experience with your stay. Most two story hotels do not have elevators. We do have an accessible room, and many rooms on the ground floor. However it needs to be booked on the ground floor and specifically the accessible room. I am sorry once again for the inconvenience this caused you.

8/10 还可以

Leeann

带宠物出行, 与配偶出行
满意:服务设施
It was great place to stay with pets
2024 年 3 月入住 1 晚
Clark 于 2024年04月1日 的回复
Thank you for taking the time to fill in our survey and for staying with us. Hope to see you again soon!

10/10 超赞

wendy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in easy and room accessible outside as we had a small dog so made easy to take him out.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月29日 的回复
Thanks Wendy!

8/10 还可以

Artem

与家人出行, 带宠物出行
满意:员工和服务,清洁度
Quite far from the highway, so took us sone time to get to after getting to the city. Breakfast was good. Lots of noisy guests at night. Accommodated an upgrade easily. Building smells of cigarette smoke.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月29日 的回复
Thank you for the feedback Artem! We are glad you enjoyed your breakfast!

8/10 还可以

FABIEN

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Formthe price its whatbwas expected
2024 年 3 月入住 1 晚
Clark 于 2024年03月28日 的回复
Thank you for staying with us and for taking the time to fill out our survey. Hope to see you again soon!

6/10 一般

Pat

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
It’s clean and friendly staff👍. My only issue is the fact that you can hear everything from hall way to adjacent room. They need to do some sound proofing. It’s also probably the age of the building.
2024 年 3 月入住 3 晚
Clark 于 2024年03月27日 的回复
Thank you for staying with us and for taking the time to fill out our survey. We appreciate your feedback with regards to the noise traveling into the rooms. Glad to hear you found us clean and friendly, hope to see you again soon!

10/10 超赞

Jonathan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Clark 于 2024年03月25日 的回复
Thank you so much for staying with us and for taking the time to fill out our survey. We appreciate your feedback and hope to see you again soon!

10/10 超赞

Michel

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Very well runned
2024 年 3 月入住 1 晚
General Manager 于 2024年03月22日 的回复
Thank you!

8/10 还可以

Marie-Pier

满意:员工和服务,清洁度
Gym has no functional / useful equipment. Very disappointing. Staff was extremely nice. Property very clean. Room was standard but clean and spacious. Reliable place but should not advertise a gym.
2024 年 3 月入住 1 晚
Clark 于 2024年03月18日 的回复
Thank you so much for staying with and for taking the the time to fill in our survey. We appreciate your feedback with regards to the fitness center and hope to see you again soon.

10/10 超赞

Albin

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
2024 年 3 月入住 1 晚
Clark 于 2024年03月14日 的回复
Thank you for staying with us and for taking the time to fill in our survey. Hope to see you again soon.

8/10 还可以

Roger

与配偶出行
A little dated but comfortable and clean. Nice little breakfast downstairs.👍
2024 年 3 月入住 1 晚
General Manager 于 2024年03月11日 的回复
Thanks Roger!

10/10 超赞

Jason

2024 年 3 月入住 1 晚
General Manager 于 2024年03月29日 的回复
Thank you Jason!

8/10 还可以

Sylvie

满意:清洁度、员工和服务、住宿条件和设施
The room is clean and affordable. The staff was courteous and helpful.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月11日 的回复
Thanks so much Sylvie! The Staff will be happy to hear your feedback!

8/10 还可以

andre

与家人出行
Nice place
2024 年 3 月入住 1 晚
General Manager 于 2024年03月11日 的回复
Thank you for your feedback Andre!

10/10 超赞

Claude

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
General Manager 于 2024年03月11日 的回复
Thanks Claude!

8/10 还可以

Samantha

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
General Manager 于 2024年03月11日 的回复
Thank you Samantha! We hope to see you again soon!

10/10 超赞

Mark

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was not disappointed.
2024 年 3 月入住 2 晚
General Manager 于 2024年03月4日 的回复
Thanks Mark!