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关于查尔斯顿 - 北智选假日套房酒店 - IHG 旗下酒店的点评

2.5 out of 5
查尔斯顿 - 北智选假日套房酒店 - IHG 旗下酒店
2435 Elms Center Road, North Charleston, SC

点评

9.2

非常棒

10 分 - 超赞。561 条好评，共有 808 条点评" "
8 分 - 还可以。190 条好评，共有 808 条点评" "
6 分 - 一般。36 条好评，共有 808 条点评" "
4 分 - 很差。12 条好评，共有 808 条点评" "
2 分 - 糟糕。9 条好评，共有 808 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

CHERYL

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Management 于 2024年05月19日 的回复
Thank you so much for staying with us.

10/10 超赞

william

满意：清洁度、员工和服务、住宿条件和设施
Very convenient
2024 年 5 月入住 6 晚
Management 于 2024年05月19日 的回复
Thank you so much for staying with us.

10/10 超赞

Kanchan

满意：清洁度、员工和服务、住宿条件和设施
Good stay
2024 年 5 月入住 4 晚
Management 于 2024年05月7日 的回复
Thank you so much for staying with us.

10/10 超赞

Sara

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is easy to get to and was close to the location of my appointment. Staff was friendly, the room was clean, and the breakfast was good.
2024 年 4 月入住 1 晚
Management 于 2024年05月6日 的回复
Thank you so much for staying with us. We appreciate your feedback.

10/10 超赞

Minnie

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and quiet, location was easy to find. the staff were friendly and very helpful
2024 年 4 月入住 2 晚
Management 于 2024年04月29日 的回复
Thank you so much for staying with us. We appreciate the feedback.

10/10 超赞

Cindy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We enjoyed a very pleasant stay. The staff was friendly, the room was clean, the bed and pillows were comfortable and the complimentary breakfast was good.
2024 年 4 月入住 3 晚
Management 于 2024年04月29日 的回复
Thank you so much for staying with us.

10/10 超赞

Haley

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing location, great breakfast! Thank you Holiday Inn! I will be returning!
2024 年 4 月入住 2 晚
Management 于 2024年04月23日 的回复
Thank you so much for staying with us. We appreciate your feedback.

10/10 超赞

Mike

满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
Management 于 2024年04月20日 的回复
Thank you so much for staying with us

8/10 还可以

Kimberly

满意：清洁度、员工和服务、住宿条件和设施
Helpful!
2024 年 4 月入住 1 晚
Management 于 2024年04月14日 的回复
Thank you so much for staying with us.

10/10 超赞

Alan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We got charged twice for our stay. One from Expedia and one from the hotel. I’m trying to get that fixed. Can someone from Expedia please call them. 8535693200 Please take your fee off our credit card. We stayed at the one in north Charleston but I guess there’s two there. Very confusing.
2024 年 4 月入住 2 晚
Management 于 2024年04月14日 的回复
Thank you so much for staying with us. We will look into you folio and go from there.

10/10 超赞

Vicky

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Management 于 2024年04月4日 的回复
Thank you so much for staying with us. We appreciate the feedback.

10/10 超赞

Andrew

满意：清洁度、员工和服务、住宿条件和设施
We had a very pleasant stay at this location.
2024 年 3 月入住 3 晚
Management 于 2024年03月27日 的回复
Thank you so much for staying with us. We appreciate your feedback.

2/10 糟糕

Louis

2024 年 3 月入住 1 晚
Management 于 2024年04月14日 的回复
Thank you for the feedback.

10/10 超赞

Henry

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Management 于 2024年03月19日 的回复
Thank you so much for staying with us.

8/10 还可以

George

2024 年 3 月入住 4 晚
Management 于 2024年04月4日 的回复
Thank you so much for staying with us

4/10 很差

Debra

团体旅客
满意：住宿条件和设施，清洁度
Very Noisy. Kids playing hockey in lobby.
2024 年 3 月入住 2 晚
Management 于 2024年03月11日 的回复
Thank you for your feedback!!

10/10 超赞

Brandy

满意：清洁度、员工和服务、住宿条件和设施
Facility was Clean and staff was friendly.
2024 年 3 月入住 3 晚
Management 于 2024年03月11日 的回复
Thank you so much for staying with us. We appreciate your feedback.

10/10 超赞

David

2024 年 2 月入住 1 晚
Management 于 2024年03月4日 的回复
Thank you so much for staying with us.

8/10 还可以

Darlys

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was clean and the staff was very polite. The breakfast was an added bonus!
2024 年 2 月入住 2 晚
Management 于 2024年03月4日 的回复
Thank you so much for staying with us.

10/10 超赞

paras

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was nice size and good bathroom amenities. Breakfast was decent. Overall good place for quick getaway.
2024 年 3 月入住 1 晚
Management 于 2024年03月4日 的回复
Thank you so much for staying with us. We appreciate your feedback.

8/10 还可以

megan

满意：清洁度、员工和服务、住宿条件和设施
was clean, they let me check in early toi which was nice
2023 年 12 月入住 2 晚
Management 于 2024年03月4日 的回复
Thank you so much for staying with us.

8/10 还可以

Drefus

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The cleaning crew played their music a bit too loud in the morning. I didnt make a complaint about it as I was checking out that day of the loud music in the AM. I just didnt like the "additional" alarm clock lol
2024 年 2 月入住 1 晚
Management 于 2024年03月4日 的回复
Thank you so much for staying with us.

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 3 晚
Management 于 2024年02月18日 的回复
Thank you so much for staying with us.

8/10 还可以

Michael

2024 年 2 月入住 1 晚
Management 于 2024年03月25日 的回复
Thank you so much for staying with us.

10/10 超赞

Carolyn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel stay with one oversight in bathroom
The only thing that I would change is the placement of the shower head. It was really high and pointed to the side wall. We were too short to reach it and that made it very uncomfortable to use.
2024 年 2 月入住 2 晚
Management 于 2024年02月12日 的回复
Thank you so much for staying with us. We appreciate your feedback.

10/10 超赞

Brian

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect as they described !
2024 年 2 月入住 3 晚
Management 于 2024年02月6日 的回复
Thank you so much for staying with us.

10/10 超赞

Thiago

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Management 于 2024年01月25日 的回复
Thank you so much for staying with us.

8/10 还可以

Sarah

2024 年 1 月入住 1 晚
Management 于 2024年01月31日 的回复
Thank you for staying with us.

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚
Management 于 2024年01月25日 的回复
Thank you so much for staying with us.

10/10 超赞

Tajah

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 4 晚
Management 于 2024年01月25日 的回复
Thank you so much for staying with us.

10/10 超赞

Ralph

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Management 于 2023年12月24日 的回复
Thank you so much for staying with us.

10/10 超赞

Jacqueline

满意：清洁度、员工和服务、住宿条件和设施
Ideally situated. Clean and modern facility. Staff were professional and courteous. Breakfast offered a variety of choices.
2023 年 12 月入住 1 晚
Management 于 2023年12月24日 的回复
Thank you so much for staying with us.

4/10 很差

Cory

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The man who checked me in was smoking outside when I walked in. He walked in with me and laid his cigarettes on the check in counter. Th room was hot when I got in there. The toilet paper was like sandpaper and the overall bathroom was dirty.
2023 年 11 月入住 3 晚
Management 于 2023年12月24日 的回复
Thank you so much for staying with us. We do apologize for any inconvenience during your stay.

10/10 超赞

John

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was very clean. Staff was excellent. Breakfast was the best I’ve had at a hotel in a while. Only negative was the parking lot was extremely dark. The street lights were also out. I personally had no issues, but could be a problem for some guests. Stayed 3 nights and it was a great experience.
2023 年 11 月入住 3 晚
Management 于 2023年12月24日 的回复
We appreciate the feedback.

10/10 超赞

Todd

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was as we expected and definitely appreciate the convenience.
2023 年 11 月入住 2 晚
Management 于 2023年11月29日 的回复
Thank you so much for staying with us. We appreciate the feedback.

10/10 超赞

AnnMarie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at this hotel was exceptional. It was clean and the employees were very friendly. The pool was on the smaller side but our kiddo had a ton of fun anyway. Despite being by a major roadway, it was a quiet stay. The breakfast had many options and did not disappoint. Would definitely stay here again.
2023 年 6 月入住 4 晚
Management 于 2023年11月28日 的回复
Thank you so much for staying with us. We appreciate the feedback.

8/10 还可以

Cynthia

与配偶出行
满意：住宿条件和设施，清洁度
While room 208 was perfectly clean and the bed was comfortable. The hallway noise from doors slamming and the upstairs guests were pulling an all nighter.
2023 年 11 月入住 4 晚
Management 于 2023年11月28日 的回复
Thank you so much for staying with us.

10/10 超赞

keith，Fayetteville

满意：清洁度、员工和服务、住宿条件和设施
Its clean nice and very comfortable!
2023 年 11 月入住 1 晚
Management 于 2023年11月16日 的回复
Thank you so much for staying with us.

10/10 超赞

Rosa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great property
2023 年 11 月入住 2 晚
Management 于 2023年11月14日 的回复
Thank you so much for staying with us.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Management 于 2023年11月14日 的回复
Thank you so much for staying with us.

10/10 超赞

Hilda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed my sleep and clean room
2023 年 11 月入住 2 晚
Management 于 2023年11月13日 的回复
Thank you so much for staying with us.

4/10 很差

Murdock

2023 年 11 月入住 4 晚
Management 于 2023年12月24日 的回复
Thank you for staying with us.

2/10 糟糕

Josh

2023 年 11 月入住 7 晚
Management. 于 2023年11月13日 的回复
We do apologize that we did not meet your expectations. Thank you for the feedback.

10/10 超赞

Toni

团体旅客
满意：清洁度、员工和服务、客房舒适度
Friendly service. Great breakfast. Bed was extremely comfortable, very good pillows also. Will plan a longer stay
2023 年 11 月入住 1 晚
Management 于 2023年11月13日 的回复
Thank you so much for staying with us.

10/10 超赞

Jason

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place everything was great
2023 年 11 月入住 2 晚
Management 于 2023年11月6日 的回复
Thank you so much for staying with us.

10/10 超赞

Dawn

2023 年 10 月入住 1 晚
Management 于 2023年11月27日 的回复
Thank you so much for staying with us.

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施
Excellent customer service. Staff very friendly, helpful and accommodating.
2023 年 10 月入住 4 晚
Management 于 2023年10月30日 的回复
Thank you so much for staying with us.

10/10 超赞

Steven

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
A very good place to stay. Breakfast has many items to choose from.
2023 年 10 月入住 5 晚
Managerment 于 2023年10月26日 的回复
Thank you so much for staying with us.

10/10 超赞

Robert

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was perfectly located to where it needed to go and I could visit downtown Charleston as well.
2023 年 10 月入住 2 晚
Management 于 2023年10月17日 的回复
Thank you so much for staying with us.

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Management 于 2023年10月2日 的回复
Thank you so much for staying with us.