北基斯通提供礼宾服务的酒店 | 每晚可HK$1,038 起

“Very friendly staff. Great location.”

“Beautiful property! Great location and staff.”

“Staff were very attentive throughout our stay. Individual breakfasts cooked to order!”

“Upon arrival- found out POWER WAS OFF, COLD showers only. After my request, was offered sister hotel options- had to hurriedly book @ Hampton- 15 minutes away. Hampton accommodated us. I understand this happens- life happens. What was disappointing was there was NO NOTICE from either the Hyatt Hotel or Expedia. The Hyatt Front Desk Host (Michelle), assured us that we would receive a full refund on our reservation, due to power outage. Please refund me the total amount of our reservation onto……

“Room was clean and comfortable, the staff was friendly and helpful. Breakfast was good.”

“I wish I could rate my experience higher but this Hyatt lacks customer service. When I called the front desk, they put me on hold, then hung up on me. The issue was never resolved - the thermostat in the apartment is really hard to adjust and the hotel did not provide support. The bed was not comfortable, the fact that there was no duvet cover but triple sheeting instead, and the lack of any bathroom amenities reveal the cheapness of the place. The hallways are super noisy in the morning when……

“The rooms are pretty basic (to very bad, our pull out couch was horrible as the parent that had to sleep on it). The location is the entire selling point. It’s ski in ski out, the ski school is walkable and you can easily access all other amenities. If you are prioritizing location over comfort I would consider staying here.”