Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We rented through Carolina Resorts Realty. Pam & team were great! The unit layout worked great for us, we locked the outside door & left the interior doors open to create one large suite. We will definitely use Carolina Resorts Realty again. I usually avoid units with carpet, but we took a chance because Pam told me they would clean the carpet the week prior to our arrival. I wore white socks all week on the carpet & they stsyed white!! Thank you for clean carpet, Pam! Upon arrival, wee had an issue with the HVAC, they sent someone out ASAP. We will rent a Lockout unit again, but not 701/702, this unit had a few issues. All the beds were extremely uncomfortable, all three tubs were stained to the point of looking dirty. When we arrived my granddaughter told me there were big ants in her closet, they were roaches. The blinds were broken in the one bedroom unit, two of the balcony chairs were dry rotted, one already broken away from the frame. The things that were meant to spray water in the kiddy pool (roof top pool) didn't work, two of the 4 hot tubs didn't bubble. No issues whatsoever with Carolina Resorts Realty, just with the need of repairs at Prince Resorts & the cleanliness of the unit. The unit definitely needs updates & a deep cleaning.