The Hotel does need renovation to compete with newly build hotel chain. The room size is descend, but the furniture is old and has many scratch. If can do some renovation, I am sure can bring back many more customers.
YU-HAN
2/10 很差
Francisca
家人同遊
2025 年 6 月 15 日
不滿:整潔度和住宿狀況
The property has no airconditions and no mini fridges in all their rooms either. This is the middle of June where the temperature is the hottest. The room was very hot and stuffy.
Francisca
於 2025 年 6 月住了 2 晚
10/10 優異
Victoria (Spring Hill)
2025 年 5 月 30 日
Victoria
於 2025 年 5 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2025 年 4 月 21 日
不滿:客房舒適度
We stayed for a single night. Staff didn't know timings for meals/gym/breakfast. Evening meal was well below expectations for the price paid...singapore noodles with chicken (chicken was pretty much non-existent and hard at the edges, ie. microwaved). Adult lasagne was the tiniest portion for £20 and you didn't get any extra ie garlic bread so paid for chips. Childrens advertised fusilli pasta was macaroni.
Beds were hard and showers cold.
Would be happy with some form of refund or voucher as concerns raised at hotel were dismissed. Would not expect this from a Hilton.
真實旅客
於 2025 年 4 月住了 1 晚
4/10 欠佳
Moira
2025 年 4 月 20 日
不滿:客房舒適度
Mo
A bit disappointed used this hotel often but needed twin beds someone was talking and making load noises late at night
Moira
於 2025 年 4 月住了 2 晚
10/10 優異
Rebecca
商務旅客
2025 年 4 月 18 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Does what it needs to
I’ve stayed here many times so I was unhappy that changed in my plans was not accommodated on request. Poor customer service on Hilton’s behalf - I had requested to change my date and was declined.
That said, the room was clean and the breakfast service and offer much improved from previous stays.
Rooms are a little dated and never like a shower with a curtain but for the price and convenience you can’t grumble. Does feel like an uninvested Hilton though
Rebecca
於 2025 年 1 月住了 2 晚
10/10 優異
Jaspreet (Ilford)
2025 年 4 月 15 日
Jaspreet
於 2025 年 4 月住了 1 晚
4/10 欠佳
lesley stevens
2025 年 4 月 8 日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
Staff were great, bed was like a rock. Difficulty with sleeping.
lesley stevens
於 2025 年 4 月住了 1 晚
10/10 優異
Rebecca
商務旅客
2025 年 4 月 5 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mush improved food
I’ve stayed here before and the rooms have always been comfortable although a little chilly and I still haven’t worked out how to use the heating. The food has improved and breakfast was a real delight
Rebecca
於 2025 年 3 月住了 1 晚
8/10 不錯
David
家人同遊
2025 年 3 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hilton Northampton
Struggled with the wrong pizza and cold chips, and no draught beer, and main rdstaurant closed, but otherwise good
David
於 2025 年 3 月住了 1 晚
10/10 優異
Jacek
家人同遊
2025 年 3 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommended
We had a great stay at this hotel last weekend. The room was clean, spacious and perfect for our family of four, giving us plenty of comfort. The staff was absolutely brilliant—friendly, helpful, and always ready to assist. Breakfast was a highlight, with a wide variety of options, including plenty for vegetarians. Overall, we were very happy with our stay and would definitely recommend it!
Jacek
於 2025 年 3 月住了 1 晚
10/10 優異
Aaron
2025 年 3 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Aaron
於 2025 年 3 月住了 1 晚
8/10 不錯
James
2025 年 2 月 28 日
James
於 2025 年 2 月住了 2 晚
8/10 不錯
Rebecca
商務旅客
2025 年 2 月 18 日
讚好:整潔度和客房舒適度
Rooms feel dated and no separate shower cubicle in bathrooms. The lights next to the bed don’t turn off the main lights.
The restaurant serves overpriced food which has yet to be cooked correctly. Breakfast is ok but missing a good granola/yoghurt/compote most days
Rebecca
於 2025 年 1 月住了 3 晚
10/10 優異
Antonia Kay
商務旅客
2025 年 2 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Antonia Kay
於 2025 年 2 月住了 1 晚
10/10 優異
Ryan
2025 年 2 月 10 日
Ryan
於 2025 年 1 月住了 1 晚
10/10 優異
Robert
商務旅客
2025 年 2 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Robert
於 2025 年 1 月住了 2 晚
8/10 不錯
Sonja
2025 年 2 月 2 日
Sonja
於 2025 年 1 月住了 1 晚
10/10 優異
John
2025 年 2 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stop over visiting family in the area. This hotel never disappoints
John
於 2025 年 1 月住了 2 晚
10/10 優異
maurice
商務旅客
2025 年 1 月 24 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel , very clean and excellent staff.
Will stay again.
maurice
於 2025 年 1 月住了 1 晚
10/10 優異
julie
2025 年 1 月 19 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Arrived home from Tenerife
Staff was very friendly and helpful. Breakfast was absolutely amazing.
julie
於 2025 年 1 月住了 1 晚
8/10 不錯
Barbara
家人同遊
2024 年 12 月 29 日
讚好:整潔度和職員與服務
不滿:住宿狀況
The staff were great but there are too few of them for a larger hotel. The basics like the faulty drain in the sink and very temperamental shower controls, lights that would not switch off individually (all on or all off only option) made the room feel very tired. Communal areas nice and breakfast good.
Barbara
於 2024 年 12 月住了 1 晚
8/10 不錯
Emmanuel
商務旅客
2024 年 12 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good a
Emmanuel
於 2024 年 12 月住了 1 晚
6/10 一般
natasha
家人同遊
2024 年 12 月 11 日
讚好:職員與服務、住宿狀況和客房舒適度
Comfortable stay.
Staff were lovely. Really friendly and helpful. Bed was comfy and slept well.
The cleaning and the finish of the room, let it down sadly. Just felt a bit grotty. The sink and taps had not been cleaned and behind the taps were green.
It was not to a very high standard but can't fault how helpful and friendly the staff were and our dog was very welcomed and was happy for a new toy.