Castles in Northside

"I had a great overall experience at this property. The location is excellent, and the staff was friendly and welcoming throughout my stay. I was pleasantly surprised by how spacious my suite was—it included a kitchen and living room, which made it feel very comfortable and elevated. The view was absolutely beautiful, and I really enjoyed the food at the on-site restaurant—it was delicious. I also spent some time at the pool area. Although I didn’t get in, it was a great place to relax and take in the scenery. There was a bit of a downside when it came to cleanliness in the bathroom. I did notice hair from a previous guest in the shower and on the floor, so I ended up doing a quick clean myself. That’s definitely an area that could use more attention. One other thing to note is that there can be a bit of a wait when calling for a taxi, so I’d recommend planning ahead if you’re on a schedule. Overall, it was a really nice stay, and I would definitely consider coming back."

"The views from the property are stunning. There are taxis readily available to take you to any place you want to visit. The staff are friendly and helpful. It is an amazing place to stay!"

"I must say I had a multitude of problems. The first being that the room had roaches. And I found this out in the middle of the night by one crawling at my arm as I was using the restroom and grabbing toilet paper. The TVs in the room do not work. There was one channel that is completely static and that was it. There was Minimal water pressure and No hot water. The bathroom area smells like mold, and the room is only partially renovated. The hotel attempted to adjust the pressure for the showerhead, but it did not get better, we had to bathe from the faucet and splash water on ourselves because I refuse to sit in that roach bathroom.. I asked to speak to a manager. No one ever contacted me to change rooms it was actually no response from them at all. So I spent six days in a room with roaches and no TV while traveling on vacation with kids. The only beneficial thing is that the one staff I spoke to at the desk was polite and apologized about the problem but did not solve them. Ultimately I paid too much money for this hotel to bathe in cold water, have roaches crawl on me, not have a TV and to not fully enjoy my vacation. "

"Ac great! breakfast so good "

"The best part was the warm welcome from the staff and the beautiful view from the reception/dining area and pool. The room itself was a little disappointing. There was only a curtain to separate the bathroom from the rest of the room, even though the bathroom was literally a few feet from the bed. The location of the room we were in was not ideal because of noise from the parking lot and the kitchen, both of which were busy because of the dinner restaurant."

"Staff very friendly, location right on the beach is very convenient"

"Room and beach were great. The restaurants missed the mark."

"This is a wonderful resort to stay at. The room was very clean, love the privacy and beautiful grounds. The staff was very helpful and the restaurant had delicious food. Literally the only issue we had was that our TV don’t work in our room, but didn’t complain as we didn’t need it much anyway. Great place to stay. "

"Accommodation were comfortable clean and had great proximity to downtown area. They have a great restaurant serving Caribbean cuisine! Who knew it was so highly rated!! Staff were great and complimentary breakfast was a pleasant surprise. We will be back. Jane & Tom"