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关于诺威奇北假日酒店 - IHG 旗下饭店的点评

4 out of 5
诺威奇北假日酒店 - IHG 旗下饭店
Cromer Road, Norwich, England

点评

8.4

很好

10 分 - 超赞。193 条好评，共有 468 条点评" "
8 分 - 还可以。179 条好评，共有 468 条点评" "
6 分 - 一般。56 条好评，共有 468 条点评" "
4 分 - 很差。32 条好评，共有 468 条点评" "
2 分 - 糟糕。8 条好评，共有 468 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.0/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Kin Lim

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is located just 5 mins from the Norwich Airport. I will recommend this hotel for people who are taking early flights. The hotel room is large and comfortable. My son (10 year old) slept very well on the sofa bed. Last but not least, the breakfast is delicious.
2024 年 2 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
Just short walk distance to the airport and very convenient for travelers taking the early flight!
2018 年 1 月入住 1 晚

10/10 超赞

Jean

与家人出行
满意：服务设施，清洁度
Fantastic customer service. Nothing too much trouble. Good variety of food. Well sized swimming pool.
2024 年 4 月入住 3 晚

6/10 一般

Ellen

商务旅客
Very basic for the price
2024 年 4 月入住 5 晚

10/10 超赞

Jasper Jason

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful room, spacious bathroom, good amenities... Thank you!
2024 年 4 月入住 1 晚

8/10 还可以

Manuel

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great staying. Don’t miss the pool.
The overall stay was great. Kind and helpful staff and the installations well prepared. We could relax at the pool, jacuzzi and sauna. After that, we got new fresh hotel towels. We had a good family weekend. Even we played board games at the bar.
2024 年 2 月入住 1 晚

10/10 超赞

Richard

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
All the staff was really friendly made you feel really welcome as soon as you walk into the hotel the room itself was clean and tidy swimming pool is great for the kids foods good overall really good experience at this hotel we will definitely be staying again sometime.😊
2024 年 2 月入住 1 晚

10/10 超赞

Albert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was excellent
2024 年 2 月入住 1 晚

10/10 超赞

stuart

2024 年 1 月入住 1 晚

10/10 超赞

Michael

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Holiday Inn stay
Very comfortable, clean and quiet. Great staff. Vety friendly and professional. Would recommend.
2024 年 1 月入住 1 晚

8/10 还可以

Jacqueline

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were lovely and helpful. The hotel was nice and comfortable. We will happily use this hotel again.
2024 年 1 月入住 3 晚

8/10 还可以

Matthew

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
…..
2024 年 1 月入住 1 晚

6/10 一般

K

满意：客房舒适度，员工和服务
不满意：住宿条件和设施
A tired hotel patched up. Great service from all the staff. The building needs attention - power sockets didn't all work, hot water wasn't hot, water pressure very low and such like - all minor on their own, but a full refurb would help a lot, as would better maintenance for the small issues.
2024 年 1 月入住 1 晚

8/10 还可以

Johanna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Veronica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location for exploring Norwich. Clean, comfortable, good spa. Good food.
2024 年 1 月入住 2 晚

10/10 超赞

Sarah

满意：客房舒适度，清洁度
convenience before you fly
Our stay was lovely and relaxing before a flight the following day. Evening meal was very good, breakfast also, good selection. Only negatives our room was a little tired, also the bench seats in the restaurant. Could due with updating.
2024 年 1 月入住 1 晚

10/10 超赞

Ioannis

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place to stay
Nice hotel, spacious room with big bed and a bath! Greta breakfast and food menu!
2024 年 1 月入住 2 晚

10/10 超赞

Shane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

8/10 还可以

David

满意：清洁度、员工和服务、客房舒适度
2023 年 12 月入住 3 晚

8/10 还可以

Geoffrey

与配偶出行
满意：员工和服务，清洁度
Pleasant stay, very convenient for our needs. Only downside was same as most UK hotels lack of maintenance. Shaver socket not working , television reception poor.
2023 年 12 月入住 2 晚

6/10 一般

真实旅客

团体旅客
满意：员工和服务，清洁度
Two night weekend stay for a wedding in Norwich
On the plus side the staff were really friendly and helpful (reception helped us book a taxi) and the choice of food at breakfast was wide. Plentiful free parking on site. On the negative side we could not get a table for dinner until late because of a function (which nobody had told us about) and our room was cold.
2023 年 12 月入住 2 晚

10/10 超赞

RICHARD

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent Hotel with very helpful staff !
2023 年 12 月入住 1 晚

6/10 一般

alan

商务旅客
满意：员工和服务，清洁度
Restaurant closed
The Holiday Inn Norwich is classed as a 4 star hotel, I use it because it is handy for my onward travel. During my recent stay I went to the restaurant to order food and was advised that the restaurant was closed due to a large party ongoing but room service was available. I advised the member of staff that I was meeting colleagues and did not want to eat in my room and as a guest I should have some priority. The member of staff went to speak to the manager and a compromise of a 30 minute wait was agreed, Not great but I agreed as better than sitting in the room or walking to Mcdonalds on a cold night The main lobby of the hotel is very cold as the main doors remain open for long periods plus the warm air blower above was not working when enquired about. Whilst chatting to colleagues we were forced to wear warm coats as it was so cold. The staff at the hotel are great and I do not have an issue with this, but as a regular guest and a IHG member I do have an issue with the availability of food and the temperature within the main areas of the hotel.
2023 年 12 月入住 1 晚

8/10 还可以

Neil

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
Staff service and room cleanliness were excellent, unfortunately let down by a faulty heating system in the room coupled with a broken slightly ajar window in cold temperatures, otherwise everything else was perfect and unfaulted
2023 年 12 月入住 2 晚

4/10 很差

Mark

与家人出行
满意：员工和服务
不满意：客房舒适度，住宿条件和设施
2023 年 12 月入住 1 晚

6/10 一般

Jed

团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
The heating in the room was not good, we could not get it to work. The TV signal was terrible, a broken reception on most channels

10/10 超赞

Stuart

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Extremely good service and my room was very clean and comfortable.
2023 年 11 月入住 1 晚

10/10 超赞

Roger

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Hannah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Return yearly for our Halloween visit
Absolutely love the swimming pool and sauna/steam room area as well as how much they look after kids with their VIK rewards and Halloween sweets on check in. Beds were comfy enough but not amazing so could do better there.
2023 年 10 月入住 1 晚

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice quiet hotel but…..
Nice hotel. But the tablet system for ordering meals is rubbish
2023 年 10 月入住 3 晚

8/10 还可以

Alan

商务旅客
满意：清洁度、员工和服务、客房舒适度
Good overall
I enjoyed my overall stay at the holiday inn, but on entering my room I noted that the window was open. I attempted to close it but it was broke, also the TV ariel was flickering due to a poor connection. On checkout I advised reception of both issues. Apart form those two things the stay was fine with great staff.
2023 年 10 月入住 1 晚

10/10 超赞

Paul

2023 年 10 月入住 1 晚

10/10 超赞

Lee

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

6/10 一般

Steven

满意：员工和服务
2023 年 9 月入住 2 晚

10/10 超赞

Terry

满意：清洁度、员工和服务、住宿条件和设施
Walking distance from airport
2023 年 9 月入住 1 晚

8/10 还可以

Sarah

满意：员工和服务，清洁度
Large family room with huge bathroom featuring separate bath and shower. Free parking and no noise from nearby airport. Included a buffet breakfast with a separate gluten free area. Slight issue at check out where they wanted me to pay again (apparently an Expedia error) but this was sorted within 10 minutes once I had found proof of payment.
2023 年 8 月入住 1 晚

10/10 超赞

Harold

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
A hotel with first class service
This hotel is very well managed. All the staff from reception, housekeeping, dining room and cleaning are without doubt the friendliest people you could wish to meet, always helpful, nothing is too much trouble, there is a very peaceful but efficient atmosphere throughout. My wife and I have stayed in many hotels in our life, in the Far East, USA, Canada and New Zealand, rarely have we experienced such such wonderful staff and such a friendly atmosphere. Well done and thank you for your efforts during our recent stay, you are a great team.
2023 年 9 月入住 3 晚

10/10 超赞

michelle

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

6/10 一般

Louise

满意：员工和服务，清洁度
不满意：住宿条件和设施
2023 年 8 月入住 2 晚

10/10 超赞

Ronald

2023 年 8 月入住 2 晚

10/10 超赞

S

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Jan

2023 年 8 月入住 2 晚

10/10 超赞

lauren

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Steve

与配偶出行
满意：清洁度、员工和服务、服务设施
Staff were awesome, convenient for city centre.
2023 年 7 月入住 1 晚

8/10 还可以

grazyna

2023 年 7 月入住 1 晚

10/10 超赞

Nick

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable stay
Very comfortable stay, good facilities, nice bed, very nice breakfast, very clean and tidy
2023 年 7 月入住 1 晚

10/10 超赞

Gary

2023 年 7 月入住 1 晚

10/10 超赞

Danny

2023 年 7 月入住 1 晚

10/10 超赞

Christopher

2023 年 7 月入住 1 晚