Hostelling International Novato hotels

"Super clean "

"Clean room good WiFi, staff is polite"

"This hotel is in a concerning area of town. Not for solo travelers. I had my husband with me but we both still felt uncomfortable. The walls are thin and you can hear everything from the surrounding rooms. The bar looks lovely and would have been great for a post dinner drink but we were told it is ‘closed for the season’ this was not highlighted on our booking and disappointing for us. The rooms are nice and an ideal size for a break. Could do with a deep clean as some run down spots. "

"Clean room, no coffee maker in the room. Older AC unit had to run constantly to keep temperature set. Onsite restaurant with breakfast and friendly staff. "

"The staff is great. The hotel is clean. The mattresses are awful. They have no support. The middle of the mattresses sank so it felt like we were sleeping in holes. We flipped & rotated. The staff was very accommodating, but they are just bad mattresses."

"Clean hotel thats conveniently located. The pool is not heated, our family thought it was. "

"Beautiful hotel! The Christmas decor was stunning and really added to the experience. The rooms were clean, the staff was kind and welcoming, and everything about the stay felt well done."

"Great location and price. Best part of our stay was the staff especially Darwin and Joyce who assisted us with the check-in process and getting to places we need to go. Their cheerful and kind attitude is really refreshing especially after the stressful travel, they are both really sincere with how they interact with the guests not just us and it makes a difference"

"They didn’t offer cleaning services for my two day stay. No towel changes. No bed made. Housekeeping is “every other day” and our room became a mess without daily housekeeping. We had to keep asking for additional towels and they piled up. Also noise was a concern. Easily can be heard and can hear other people in the corridor. Staff was helpful and the security was good. "