Nuevo Mazatlan Hotel with Pool

"Super professional and a great hotel "

"First time experience in this resort. Convenient location, safe environment, clean facility, pool with relaxing lounge chairs & lifeguard on duty. Walk downstairs to beach. Private lounge chairs & umbrellas in the beach area for guest. Shopping just steps away. The rooms are very clean, spacious with beautiful ocean view & phenomenal attention received from our room service (Beatriz). She made sure what our needs were and cleaned our room daily. Highly recommend this resort!"

"Clean rooms, wonderful staff and small to get around easily. Easy access to beach and pool. "

"Staff is excellent, everything is so clean all of the time. Everything very accessible, great for kids, lots of pool options. Kids club is only about 2 hours per day but they take good care of them. Rooms are very clean. Building is a tad dated, drinks are so-so, food is great lots of options. Beds weren’t that comfortable a little hard for my comfort but I asked for a bunch of extra pillows and that helped. No issues with elevators. Banda bands on the beach every night was a bit annoying (like 4 bands playing something different at a time). Beautiful beach. I would return solely because of the staff and cleanliness. Oh also the weather was impeccible. 27 Celsius every day not 1 cloud."

"Everything was perfect. Relaxing atmosphere with live entertainment in the afternoon. The breakfast buffet had plenty of options. The evening buffet had a different theme every night. For those who play it safe with food options they also offered pizza, chicken nuggets, hot dogs, and french fries. The snack bars had plenty of options from hamburgers, fries, nachos, fried rice, chicken and shrimp chow mein, and sushi. The servers were wonderful. Everyone was friendly and wanted to make sure you were taken care of. Rooms were cleaned and re-stocked daily. The only issue (and it wasn't terrible after being in the sun all day) the water for showering didn't get very warm. "

"clean room with a nice ocean view. only issue was with the shower, no hot water even after letting the water run over 10 minutes, barely lukewarm water."

"Yes"

"Very nice location"

"cx"