My partner & I stayed at the Villa La Estancia over Memorial Day weekend & we were pleasantly surprised with our experience. Staff was very friendly & helpful. Our room and the resort were very clean. The food was good and there were lots of options to choose from. I will be recommending this resort to friends and family.
Bailee
2024 年 5 月入住 4 晚
10/10 超赞
Jose Octavio Gonzalez
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、住宿条件和设施
All the services, amenities and room were excellent, well maintened property and the staff was extremely kind and friendly.
Jose Octavio Gonzalez
2024 年 5 月入住 4 晚
8/10 还可以
John
2024年05月27日
满意:员工和服务,清洁度
John
2024 年 5 月入住 7 晚
2/10 糟糕
Kristopher James
2024年05月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very rude waiters and hard to find someone by the fool
Kristopher James
2024 年 5 月入住 7 晚
8/10 还可以
Henry
与家人出行
2024年05月19日
满意:清洁度
The location and the beach is great but the service is below average for this class of property. The lobby and room furniture are old and belong to a different era!
Generally the food is OK it gets better if you are willing to pay the extra for the items that are not on the All inclusive menu.
Henry
2024 年 5 月入住 5 晚
10/10 超赞
Tom
与配偶出行
2024年05月18日
满意:清洁度、员工和服务、住宿条件和设施
Property was clean and the service was excellent.
Tom
2024 年 5 月入住 8 晚
10/10 超赞
Leslie A.
与配偶出行
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our second stay. The one bedroom is huge and comfortable. Flamingos is right next door and you can eat at the restaurants there, but is much busier and noisier. The pool, outside spas and beach are lovely. The inside spa is amazing for hydrotherapy.
All the people who work there are friendly. Lots of water bottle waste. It would be nice if they could figure out how to get bigger plastic water bottles. True of all of Mexico, unfortunately.
The only complaint is the same one true of most of Mexico.
The only complaint
Leslie A.
2024 年 5 月入住 4 晚
8/10 还可以
Narinder
与配偶出行
2024年05月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, friendly staff, good food
Narinder
2024 年 5 月入住 7 晚
10/10 超赞
Randy
与配偶出行
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Let me start by saying WOW! We enjoyed our stay so much that we are planning another trip, this is a Gem! From the moment we arrived until we left we were swept off our feet. Marcos at the beach is amazing. He made sure to remember my order and greeted us with our favorite drinks each day the pool bar opened. Gave a great recommendation for the Blue grill the second night and served us there as well. Hands down best service I have received at any all inclusive. Each morning we had breakfast at La Casona where Fabian made sure to have our coffee always filled and to have a Bloody Mary with tequila on its way to the table. Fabian also made sure to have the mimosa’s prepared during breakfast as well. Why not you’re on vacation. Other servers were Esmeralda, Caroline, Paloma, Cielo, Rufino, Daniela. Next door at the Flamingo we had Polo at the bar, loved the conversation over a glass of Siete Lenguas with club soda and lime(siete leguas). Polo always had a smile even when other guests were being very rude. One thing I found is We did not have a bad moment. We made the best of the vacation. Others may leave a different review but that is their opinion! This by far was a fun and relaxing long weekend get away. Thank you to all that I mentioned and the others that played an important role in our stay!
Randy
8/10 还可以
Marianne
与家人出行
2024年05月6日
满意:住宿条件和设施
There were dishes left on the walkway outside our room from the previous guests - it was there all week. FYI: You have to tip the wait staff for every meal/drink they serve as it's not included in the $15/day US they add to your bill for gratuities. The food is GREAT at this place.