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“Yes ”

“帶小孩的家庭旅遊、住房前郵件聯絡兩次要求提供兩房連通、最後沒有提供、也沒有任何回覆、與飯店櫃檯反應後、竟然說等退房後的滿意度調查郵件再自行提出”

“El personal excelente 🌟 Las habitaciones el colchón está vencido, el aire acondicionado no funciona bien, muy bajito, las albercas les falta Mto la remodelación es muy incómoda y pueden compensar dando extensión de tiempo u otro beneficio, de las 4 a las 6 hay sólo snacks el restaurantes los abren después de las 6 y debe haber alguno abierto, ya que el check in es a las 3 mientras te atienden se hacen las 4 o 5 y solo puedes botanear snacks. Se espera más de un hotel tan bonito. No lo dejen……

“Everything was amazing other than our check in experience!! It took over 2 hours and Alejandra was not helpful at all, she had a MAJOR SUPERIORITY ATTITUDE for such a young inexperienced person! We’ve stayed here at this exact Riu 5 times now and this was our first really bad experience!! Not Nice at all!! Also the rooms were so-So!! Average, not impressive at all. We stayed at the the Riu Vallarta and Veronica the manager there was way more accommodating than the manager at the Pacífico……

“The renovation is fantastic....food is fresh and so much variety. The beach was excellent for catching waves as it is shallow sandy bottom for quite a ways. Walking distance to Bucerias and the nightly shows were great, especially the Riu party which was the best music and costumes and dancers I have experienced in Mexico. This trip solidified my interest in only using Riu properties. Clean and professional.”

“De lo que más me gustó sin duda fue la habitación, muy amplia, muy linda y bastante limpia. El personal en general fue atento.”

“.”

“J”

“Todo perfecto ”

“Habitación limpia. Servicio en la piscina algo malo no están atentos ”

“Todo fue excelente, una gran atención del personal, la comida estaba increíble todo único, lo único malo es la hora en que cierran las albercas a mi gusto un poco temprano”

“Excelente hotel”

“El hotel ofrece una experiencia altamente satisfactoria, ideal para quienes buscan comodidad y buena ubicación. Destaca por sus instalaciones limpias y bien cuidadas, con habitaciones amplias, cómodas y equipadas con lo necesario para una estancia agradable.”

“La vista a la playa súper despejada, el personal muy atento en todo momento, el área de la alberca súper cómoda y la comida en todos los restaurantes muy rica. Me encantó, volveré ”

“Had a wonderful time everything was great”

“Octavio was very helpful and took care of us. The room was not clean. The floors of the bathroom were dirty as were the walls near the toilet. The jacuzzi tub is too high for climbing in and out unless you are over 5' 8" tall. There needs to be steps allowing for safe entry. I banged my leg the first time trying to get into the tub (while using a children's plastic step) and received a huge bruise when I slipped. My husband had to help me in and out of the tub from then on. I am 5'4" btw.……

“Our family had a wonderful time in this resort. Staff were very kind, respectful and accommodating. Beautiful and clean place. The food from all the different restaurants were delicious. Over all would recommend this place to family and friends. ”

“Excelente atención”