2/10 很差
Sergei (chicago)
家人同遊, 親子同遊
2025 年 10 月 21 日
不滿：整潔度、設施服務和住宿狀況
We booked 2x 1 bedroom units for 5 people, and we’re looking to have dedicated room for our 2.5 daughter. I’m check in we learned that those one bedrooms are located outside of the property, only accessible by shuttle. Property declined our request to be located on property and downgraded us to studios since that was the only option they had on the property.
Attest to resolve the issue with hotel manager did not lead to resolution, while manager openly admitting that they downgraded us.
Ocean was closed all the time we were there, overall that area has high waves and not pleasant and not good for swimming.
In the room: nothing spectacular, one highlight was rusty fridge and no mini bar.
Don’t waste time on the food there - whole days the same menu, and looks like sausages were reused at least 3-4 days in the row.
Oh, and all inclusive is a bit of joke, just waste of money.
I would say we made a decision to never come back to this hotel, there are way better options for the same or less money.
Sergei
於 2025 年 10 月住了 6 晚