Beautiful beach access how we not handicap friendly.
Ivon
於 2025 年 7 月住了 5 晚
8/10 不錯
travis
家人同遊, 伴侶同遊, 多人同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務和設施服務
We have stayed at several Grand Palladium properties. This was by far the smallest and oldest hotel. There were less dining options than the other resorts and overall the resort was just a bit more run down with a lot of common areas lacking air conditioning.
With that being said, service was excellent, the food was the best of any of the other Palladium resorts I have been to and the views and beach were outstanding.
travis
於 2025 年 7 月住了 6 晚
10/10 優異
Omar Jahir
家人同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy hermoso el hotel, excelente atención, un verdadero lugar para disfrutar
Omar Jahir
於 2025 年 7 月住了 2 晚
10/10 優異
Maria del Rocio
親子同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ok, muy buen hotel
Maria del Rocio
於 2025 年 7 月住了 2 晚
4/10 欠佳
Cruz
家人同遊
2025 年 7 月 18 日
讚好:整潔度
The food wasnt all thatt good.. The front desk personnel not very friendly
Cruz
於 2025 年 7 月住了 5 晚
2/10 很差
Aime
家人同遊
2025 年 7 月 17 日
不滿:職員與服務、設施服務和住宿狀況
Overprice
Did not respect reservation
Keep changing story and hotel policy
Not stardard prices, its changes daily.
No accomodations for elderly
Food not the best for breakfast and lunch
Long wait for seats
Long wait for wheelchairs
Staff rude at the reception and restaurants
No towels at the pool
Restaurants reservations too late even if schedule two days before
Day pass three different price provided
Cards for towels staff did not know how they work
The only good/nice thing was the whelchair drivers
Aime
於 2025 年 7 月住了 4 晚
4/10 欠佳
Donald David
多人同遊
2025 年 7 月 17 日
不滿:整潔度、設施服務和住宿狀況
No AC, resort smelled, rooms were old and had issues, refrigerator not working, towels were dingy, shower leaked and toielet smelled really bad
Donald David
於 2025 年 7 月住了 4 晚
8/10 不錯
Kai
親子同遊, 伴侶同遊
2025 年 7 月 15 日
讚好:整潔度和設施服務
We would like to thank Expedia concierge Terence Leslie for his excellent service during our stay. He kept in touch with us on the very first day and until the day we checked out. Each day he would checked in (via WhatsApp) to enquire and address any concerns.
The only issue we had during our stay was our room temperature stayed at a fixed temperature, nice and comfortable during the day but very cold overnight. The second night we had extra blankets and even that was still too cold. The third night we turned the AC off when it got too cold, turned back on after the room had warmed up.
Finally, they got it fixed on the 6th day after they replaced the “thermostat “.
Kai
於 2025 年 7 月住了 7 晚
4/10 欠佳
John
家人同遊
2025 年 7 月 15 日
不滿:整潔度、設施服務和住宿狀況
Resort is extremely old and run down, smells like sewage in the rooms, beds are uncomfortable and small. A/C is either non-existing in restaurants or broken. They have loud music playing until very late hours which could be heard inside our room. Food is not bad but not much selection. The worst experience for us is the departure, we booked a shuttle for 12pm and then by 12:30pm (after being told it’s coming) they told us there’s no shuttle or taxi coming for us. Place was a gong show and very disorganized, almost made us miss our flight back. We have stayed in many resorts for the same or less pricing that are much better.
John
於 2025 年 7 月住了 7 晚
4/10 欠佳
jesus
2025 年 7 月 13 日
讚好:設施服務
1. The buffet was full of flies on the food.
2. Reservations are required at fine dining, during my five-day stay, I was only able to reserve once. It was booked everyday.
3. There were cockroaches in our room.
4. Our door fobs bracelet disprogram. With a cring baby we had to go to the lobby to get it reprogrammed.
jesus
於 2025 年 7 月住了 4 晚
10/10 優異
Magid
親子同遊
2025 年 7 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The resort style , nature , beach and salt pool ( great idea )
Staff are very friendly and cooperative ( we love Mexicans )
Magid
於 2025 年 6 月住了 7 晚
10/10 優異
Jotasna
親子同遊
2025 年 7 月 10 日
讚好:整潔度、設施服務和住宿狀況
Great
Jotasna
於 2025 年 7 月住了 4 晚
10/10 優異
Jocelyn
伴侶同遊
2025 年 7 月 7 日
讚好:整潔度、設施服務和住宿狀況
The property was excellent, the beach front was beautiful. The staff is the true definition of a great experience. They’re is so nice and friendly. They always there to make your stay a true vacation of relaxation and comfort.
Jocelyn
於 2025 年 6 月住了 5 晚
6/10 一般
Renee
家人同遊
2025 年 7 月 7 日
讚好:職員與服務
We stayed as a family of 5 with 3 adult sons. The resort did not have many other Americans and we did not feel especially welcomed by other guests. And the resort has very limited places with air conditioning. I understand we visited Mexico in the summer but other resorts have common areas with air to cool off but there was no escape. And the buffet was warm and closed from 1130-130, which is when most Americans eat lunch. I didn't like making reservations for dinner but was able to get reservations every night but 1. Food was great other than Asian restaurant. Will not return but it was an ok visit.
Renee
於 2025 年 6 月住了 5 晚
8/10 不錯
Andres
伴侶同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
Muy buen lugar, solo que creo que por las noches se necesita mas personal en el area de barras y sport bar
Andres
於 2025 年 6 月住了 3 晚
10/10 優異
Lexdeux
家人同遊
2025 年 6 月 30 日
讚好:整潔度、設施服務和住宿狀況
Buen lugar para pasar las vacaciones con tu familia.
Lexdeux
於 2025 年 6 月住了 2 晚
10/10 優異
Cesar
2025 年 6 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Está cerca de todo
Cesar
於 2025 年 5 月住了 2 晚
10/10 優異
Janeth
2025 年 6 月 27 日
讚好:整潔度、職員與服務和住宿狀況
exellent
Janeth
於 2025 年 5 月住了 3 晚
8/10 不錯
Rosina
2025 年 6 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Atención personalizada por terrance nos atendió de lo mejor, regresamos en un futuro cercano, gracias
Rosina
於 2025 年 6 月住了 5 晚
8/10 不錯
Antonio
家人同遊
2025 年 6 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
First room we were given was not what I booked. The next day we changed to a much better room and the Guest Service was also much better the the rest of the stay.
Antonio
於 2025 年 6 月住了 5 晚
6/10 一般
Nancy
伴侶同遊
2025 年 6 月 21 日
不滿:住宿狀況
Ya conocía los hoteles en Punta Cana y Montago Bay, por lo que mi expectativa era similar a lo que tuve allá, sin embargo, las instalaciones en Vallarta ya son muy viejas y descuidadas. En las habitaciones no hay nisiqueira en donde poner papel de baño, las toallas ya muy viejas, el hotel necesita mantenimiento. Los alimentos a mi parecer de muy mala calidad, me enferme del estómago. Lo único rescatable es la buena actitud de los empleados. La verdad es que el hotel me pareció de un nivel muy bajo, vale la pena invertirle un poco más al viaje y elegir otro hotel de mejor calidad.
Nancy
於 2025 年 6 月住了 4 晚
10/10 優異
Graciela
2025 年 6 月 17 日
Graciela
於 2025 年 6 月住了 5 晚
6/10 一般
Theresa
伴侶同遊
2025 年 6 月 14 日
讚好:整潔度
The resort was clean and the staff were very friendly, but the walk ability was horrible for seniors like ourselves. Even though we thought we were in condition the walking and going up and down stairs some without rails was difficult for us and we saw many seniors also struggling.
Theresa
於 2025 年 5 月住了 5 晚
8/10 不錯
Isdarely
家人同遊
2025 年 6 月 14 日
讚好:整潔度和住宿狀況
I can’t say anything bad about since our first day we got to the lobby. Thanks to Terrance for guide us to the hotel and offered him if we need anything to make our staying more comfortable. Our reservations for our thematic restaurants were excellent. I liked to add all servers , chefs , captains and hostess provided an exceptional service expect at the bamboo a server called Othon never offered drinks , refills or ask if anything was needed. We had to ask for our drinks even spoons for the soups.
We had an issue with room we got first , safe box was not working, the sliding door won’t lock , the air conditioning was not working . We got switched to another room , everything was working , except water tub got clogged and there was a square next bathtub was loose.
I would highly recommended anybody who would like to stay at the palladium
Punta mita . Just take in consideration Is an hour away to the airport and taxis get really expensive unless you want to take the public transportation.