8/10 还可以
sabine
团体旅客
2024年06月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were staying in a magnificient large room on the GF facing the ocean. We had breakfast, snacks and dined at the hotel. The food was excellent so were the cocktails. We enjoyed all the hotel had to offer however a few minor points:
1. Staff although super friendly and diligent had to be chased for. The hotel is understaffed
2. On the day we left, the road to the hotel was blocked and we found out at the last minute
3. We paid 2 nights we could not use due to a late flight in and an outward ferry out too early. Management was not available to refund 1 $ nor to provide any discount of our final bill as a commercial gesture.
4. The beach was nice but full of urchins (the hotel did provide water shoes for free though).
5. Despite many Kungurus and due to low staffing it always took quite a while for dirty dishes to be collected which attracted these horibble birds.
We shall explore other hotels in the area when we return...
sabine
2024 年 5 月入住 4 晚