The staff were extremely slow and never listened. Multiple occasions where I ordered something from room service or in the bar, and then had to chase staff 40 minutes later. It was easier to go to reception and get it myself. I tried organising a taxi for when I checked out the next day - reception staff were incapable.
Very disappointing.
Ben
2023 年 10 月入住 2 晚
4/10 很差
Pradeepan
与家人出行
2023年08月20日
不满意:住宿条件和设施,员工和服务
The location is a good spot. Apart from the porter who handled the baggage, staff were indifferent during the stay. This was especially noticed during the breakfast dining time. They lacked the attentiveness and friendliness to customers. Also good portion of the staff had very limited to limited English language for speaking
Pradeepan
2023 年 8 月入住 1 晚
10/10 超赞
Arnoul
2023年07月25日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel in general, bathrooms and diner could be improved.
Arnoul
2023 年 7 月入住 1 晚
10/10 超赞
Pushpavaly
2022年04月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pushpavaly
2022 年 4 月入住 2 晚
10/10 超赞
Martin
与配偶出行
2022年02月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tolles Ambiente, kompetentes Personal und einfach nur eine Atmosphere zum Wohlfühlen.
Martin
2022 年 1 月入住 2 晚
6/10 一般
真实旅客
2021年12月14日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施
Lovely setting but very dated.
All the staff were very helpful, friendly and professional. But the hotel itself needs some serious renovation. The bathroom looks like its from the last century, the white tiles are yellow and the ceiling is mouldy. Such a shame a hotel with rich history (yes there's a whole display of it in the foyer) has fallen into its current state.