“We had been to the hotel about 10yrs ago and loved it & on my husband's 45th birthday this wkend, decided to go again.
Such a terrible decision on my part. The greatness and standards of the hotel had dropped significantly that i am appalled it has the rating it sits with!
We did not receive the pincode for accessing the game lodge. The reception both in the area as well as in the resort is non-existent and as we reached the gate, we could not call as we had no reception. After numerous……