The pictures online look like almost brand new rooms. The room we got was disgusting with roaches, balls of hair on the floor, stains on the bed skirts, the walls and doors were dirty, baseboards were falling off. The pool was empty and out of service. I wish they would have informed me when i booked the room that the pool was out of service, i could have canceled in time and found another pool for my kids.
The staff was fine, no issues. Food was fine as well.