The development was great the house, not so much! It was completely filthy from top to bottom. The stove had grease all over it, including the range hood, bacon stuck in the heating coils, sugar or sand all over the counters and floors, the toilet handle had poo on it, hair in the bathroom floor, sinks and tubs a complete and utter mess! We had to clean the entire house before we were able to move our items in. An immediate call was made only to get we will call you back. We finally heard back from the company the next day after we had already cleaned and moved in. They offered to come and clean but we had already done so and it would have been very inconvenient to have to wait for the cleaners and we had all of our personnel belongings in the unit already. In this time of COVID that is completely unacceptable. I emailed pictures to the Vacasa with no response from there as to how they would accommodate us for the filth and taking time and money out of our vacation to clean an entire house! The refrigerator was also broken, we called several times with the old response of we will get back to you, never to be heard from again, I also sent several emails. My daughters fiancé did however fix it. YES, YOU'RE WELCOME! WE will NEVER RENT from this terrible company again, we still have not heard back from anyone as to what they are going to do to accommodate our hours of cleaning, money spent on cleaning products, and precious time taken from OUR Vacation! Awful customer service!! I'd give less than 1 Star if I could!