***….This home should not be rented ….looks nice in the pictures but the actual property is unsafe and unsanitary! Cancel, don’t go there!
Upon arrival….refrigerator smelled like dead fish, we had to take out all the shelves and drawers, threw out old smelly ice and containers, scrubbed the freezer and refrigerator, but the smell never went away. All our food “not” in sealed containers had to be thrown out. (see pictures)
The door to the kitchen would “not lock”, called for service and they said the door was scheduled for repair with a new door “after out stay was over.” We blocked the door with a kitchen chair. (see pictures)
The pool was green and filled with broken tile pool particles. Called service they sent someone to clean the pool on 2nd day of our stay. The Pool Cleaner said she did not do repairs. She told us they were to repair the broken tiling and pool edgings 2 weeks prior to our arrival. The service center said they cleaned the pool but storms caused it to be dirty? But that can’t be the case for the green algae on the pool, even after it was cleaned. The rubber lining around the pool and tile particles were falling into the pool any time we walk close to the water, we could not swim in the pool the entire stay, (see pictures).
The poolside beach room was so musty we couldn’t walk inside.
There were live ants and ant traps throughout the house. In the small bathroom, the window ledge was black with dead ants and ant traps. The large bathroom had ants by the Jacuzzi tub window.
The 4 kitchen chair pads were sunken and stained. Most of the cloth covered pillows, sofas, and chairs were soiled and stained.
The dryer had full load of used linens left in it. It took 140 minutes to dry a load of laundry.
The tv remotes had no batteries, someone brought us batteries. We mentioned the locks, refrigerator, pool issue etc. she told us they don’t do repairs.
Kitchen was unsafe because of gas burner for stove being broken, it had to be lit with a lighter. The one oven didn’t work at all. Kitchen was unorganized, very few pots and pans, no can opener, few utensils, ant traps and ants crawling on all kitchen counters. We had to lock away and seal tight all foods. Old food was left from previous stays.
Loud noises in the pipes under the home that sounded like a flushing toilet all day and all night long. The water is so hot it will scald you if you're not aware, dangerously hot.