罗托鲁瓦OGO 悠波球体验附近酒店

The room was clean and big.It is close to city centre.

地方偏遠，近繁忙馬路边，不太理想，但招乎幾好，價格理想！不能要求過高

Excellent location next to Rotorua Gondola. Clean and Quiet. We had an enjoyable 2 nights stay there. Thanks a lot for your hard work and effort. Cheers

我們在Hotel.com網站上看了房型圖片後預訂了較高價位的湖景房, 但入住時發現根本是最低樓層的樹景房(陽台看出去正好是一棵大樹),完全看不到遠方的湖景, 且事後發現這也是整個酒店景觀最糟糕的一間房(正好被大樹擋住視野)。但飯店櫃檯人員卻稱與Hotel.com合作的房型就是這種而已, 且其他高樓層皆無空房了。 我們深覺受騙, 因而立刻上網與Hotel.com的客服人員及時連線反映此事, 表達我方的不滿, 並希望得到協助, 能夠換到如網站上圖片所示的湖景房。 所幸經過一個多小時的反覆聯繫, 終於得到善意的回應, 將我們的房間換到高樓層的湖景房。感謝客服人員的居間協調, 最終有了令人滿意的住房經驗。(圖片為 ...

Very enjoy the day we stay on. The staff are very lovely.

Everything about this property was great! The view, the staff, the food.

Throughly enjoyable stay at this awesome little hotel. Malekai on the front desk was exceptionally helpful and friendly. The food was outstanding. Can recommenced heading up to the spa pool in the evenings.