This does not qualify as a resort by any standard. Offering a "SPA" that sits empty and a "Sauna" that requires waiting for heating should not be advertised as resort amenities. As a frequent traveler who stays anywhere from no stars to five stars, I have clear expectations, especially when the term "RESORT" is used.
All rooms use standard keys with key holders, and they make you sign that you will be charged $50 per key if lost, I guess they have not heard about the digital options. While the two rooms we stayed in were spacious and adequate, the bathrooms were outdated, with no space for toiletry bags. The toilet paper was the cheapest I've encountered, not even seen in hostels in South America; it was very thin and poorly perforated, truly inexpensive.
Regarding breakfast, I can accept not having an omelet or other cooked-to-order items found in regular hotels, not to mention a Resort, but the presentation in cheap containers made it unappealing. It felt like they discouraged dining there. Overall, a complete disaster.