Tamano Ojigatake Observatory Hotels

"The in-house laundry facility is convenient. The room looks outdated: the steps into the bathroom can be risky for older people. The bathtub is too deep and has no grab bars. The staff can be quite unhelpful. We asked for a room change to a room with a shower outside of the tub. We were charged extra ¥ 12,000 plus for the new room. The explanation given was because the new room was designated as a smoking room and we had asked for a non smoking. I was not convinced. I would not use this hotel again. "

"Excellent location near the old quarter Good facilities Great staff. Rooms are a little small "

"The hotel is located on a hillside not far from Miyaura Port. In the morning, rooms with balconies offer beautiful views and sunrises. Walking to the port doesn’t take long, and along the way you can see the red pumpkin and white birdcage illuminated by lights, creating a unique atmosphere in the evening. Our stay was truly heartwarming, and we wish to extend our deepest gratitude to Shimasaki-san, she went above and beyond to assist us, and her warmth and kindness left a lasting impression. We sincerely hope this kind-hearted lady, who treasures art museums yet is even more devoted to her work in hospitality, finds great success in the future."

"服務人員熱心且有耐心講解"

"Best breakfast"

"自然な対応でした。居心地が良かった。"

"Good"

"Very nice hotel value with also good cost performance."

"The hotel felt as if it had been renovated from an old love hotel. There were amenities and candies placed at the front desk, but when I tried to throw away the candy wrapper and asked a staff member where the trash bin was, they didn’t take the wrapper and simply handed me a garbage bag instead. The breakfast tasted good and was satisfying, but the dining area was right next to the front desk, so it didn’t feel relaxing. Since the word “spa” was in the hotel’s name, I expected to unwind, which is why I booked it, but I think I could have relaxed more at a regular chain hotel. If you are looking for something cost-effective, I would recommend it. However, if you want to relax, I would suggest choosing a different hotel."