"The location of hotel is right in front of Lake Suwa Park, the like shore is just across the road. A very relaxing vibe in this area.
Staffs at carpark and concierge are very friendly and helpful.
The interior environment of common area and room is stylish, new and clean. I stayed in lake view room with excellent view of Lake Suwa.
Onsen is relatively basic and simple.
Dinner and breakfast are good but not very outstanding. Selection of sake is disappointing for an onsen hotel in the city of Suwa, I did expect much bigger range of sake selection with so many famous sake kura in Suwa and Nagano. "
"The receptionists and cleaners are friendly and professional even I cant speak Japanese. It is very clean and they provide free access to a nice Onsen in the evening."