预订古堡酒店宾馆住宿限时优惠

“The property was clean and the staff was friendly and helpful, but I asked for a Mountain View room and was given a wheelchair accessible room, and there was so much noise above me that it felt like they were doing construction or there was a gym upstairs. This was a little upsetting because I had a long bike ride in the morning and that was the reason why I stayed there”

“Paid for a king suite with a whirlpool tub. No tub. Ila at desk very rude and said she couldn’t do anything about it because we booked through Expedia. Also charged more than the advertised rate for a pet. Hot tub was warm not hot. Pool and hot tub area not clean. Would not come there again”

“I usually don’t leave reviews, but my experience at this hotel was so bad I feel compelled to share it to warn other travelers. I previously worked in the hospitality industry and understand you get what you pay for. I don’t expect a five-star experience from a budget hotel - just the basics: a clean bed, a clean shower, WiFi, and a mini fridge. I’ve stayed in many cheap hotels that met these expectations. This one did not. This was the filthiest hotel I’ve ever seen. There were large dark brown……

“Very nice, very clean. Seems new. The hotel was almost empty (no events that night?). In spite of this, we did hear some noise when in the room. The staff was friendly. ”

“Everything was clean and ready for us. Was a cold week but still nice and warm with the gas logs. Kitchen was supplied with utensils and cooking equipment. Enjoyed our stay. We will be back. ”

“Room was small but very nice and clean . everyone was very pleasant . Would stay there again when I am in the area .”

“Room was clean and adequate”

“It's always such a treat to stay here..... I literally decided to stay up in the mnts even having to drive down to Asheville for work the next morning... the place is wonderfully kept, great staff - and an amazing setting with excellent food.... Looking forward to my next visit !”

“Internet was spotty. Very modern and clean room”

“great”

“Great location! Was greeted by the owner who was very nice. Great coffee in rooms and a very nice hot shower. Everything was clean. Would use this place again!”

“Judy and Chrissy are amazing. There’s a third lady and she is just as amazing just didn’t catch her name.”

“Room was clean, but we found a hair in the bed, so could be a little cleaner. Bathroom was spotless and beautiful! Terry, the woman at the front, was wonderful to talk to and very understanding to us getting in late on check in. We ended up checking out a little late and they had no problem with it too. Overall, a great stay and will be comjng back in the summer! ”

“除了早餐实在过于简单，连微波炉和烤面包机都没有，其他还行。”

“The sink was slow draining. The shower was too hot and when you tried to adjust it by turning it towards the cold, the water just trickled out and it was still too hot! The floor was so dirty my feet were black and had to be washed from walking across it. The staff was nice. The breakfast was fine: waffles, frozen Jimmy Dean egg sausage, cheese croissants, cereal, toast, bagels. ”

“Friendly, accommodating staff. Clean rooms, comfy pillows, and a great breakfast. Very nice!”

“Beautiful property with so many added touches. Complimentary coffee at coffee bar , very generous butler pantry, koozie’s to take home . Everything was top notch ! We enjoyed the front porch as well!”

“Wonderful stay for a great Mom's weekend! Staff was attentive and amazing, very clean and well appointed!”

“I freaked OUT over the general amount of filth and the amount of mold in the bathroom!! I never even put my things down. I took out my phone to take pictures of everything, then literally booked it out of there!! It’s no wonder they don’t show the bathrooms up close in the photos. I am truly astounded by the reviews saying that the place is clean. That piece I cannot fathom. The reviews are why I rented a room there! The only positive is the gentleman that checked me in. He was extremely……