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关于迪士尼温泉度假村区 B 度假村及水疗中心的点评

4 out of 5
迪士尼温泉度假村区 B 度假村及水疗中心
1905 Hotel Plaza Blvd, Lake Buena Vista, FL

点评

8.6

超赞

10 分 - 超赞。219 条好评，共有 365 条点评" "
8 分 - 还可以。67 条好评，共有 365 条点评" "
6 分 - 一般。39 条好评，共有 365 条点评" "
4 分 - 很差。26 条好评，共有 365 条点评" "
2 分 - 糟糕。14 条好评，共有 365 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

Li

满意：住宿条件和设施，清洁度
2024 年 4 月入住 2 晚
Diana- Director of Front Office 于 2024年05月3日 的回复
Thank you very much, we hope to see you again soon.

8/10 还可以

Huang

2024 年 3 月入住 1 晚
Adelia 于 2024年04月7日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Silvia Alejandra

满意：清洁度、员工和服务、住宿条件和设施
Genisl
2024 年 5 月入住 1 晚
Yomaris 于 2024年05月23日 的回复
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

10/10 超赞

Grindel J.

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This Hotel is very clean, the beds sooo comfy annd the shower was great!The people that work for this hotel is very courteous,and helpful. They made my 60th Birthday very special! Only thing I didn’t like was paying for the parking and the sound of the highway noise.
2024 年 5 月入住 5 晚
Yomaris 于 2024年05月23日 的回复
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

10/10 超赞

Paris

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very nice
2024 年 5 月入住 3 晚
Yomaris 于 2024年05月23日 的回复
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

10/10 超赞

Alyssa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved this resort! After long days at the parks coming back to rest was so nice and the people truly made your days at every encounter. Jessica Rubin at the front desk was extremely helpful! Karren the bar tender went out of the way to make sure we were taken care of and Raymond at the restaurant started each day with a smile! Thank you all for a great trip!
2024 年 5 月入住 4 晚
Yomaris 于 2024年05月23日 的回复
Dear Alyssa, thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us and our wonderful associates. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 超赞

Algrace

满意：清洁度、服务设施、住宿条件和设施
There so much construction going on, every staff are helpful and friendly. Love my experience. Coffee shop is always convenient.
2024 年 5 月入住 5 晚
Yomaris 于 2024年05月23日 的回复
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

8/10 还可以

Melenie

满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Loved the property and the room. The hotel is being renovated so I was a little disappointed that I couldn’t use the spa but I knew that going in. There was one elevator working which was kind of a drag and my room faced the highway which was noisy at times. All in all, for the price and the lovely staff, I’d definitely come back again after renovations are finished
2024 年 5 月入住 2 晚
B Resort Team 于 2024年05月23日 的回复
Thank you very much for your feedback and our sincere apologies for the issues you encountered during your stay. Please know that we are working on all of our amenities to be open in the near future. We hope you give us another chance to wow you.

10/10 超赞

Scott

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Newly remodeled!
2024 年 5 月入住 3 晚
Yomaris 于 2024年05月23日 的回复
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施
Great place with some Disney benefits.
2024 年 5 月入住 3 晚
Yomaris 于 2024年05月23日 的回复
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

6/10 一般

Michael

与配偶出行
The snack place they have inside the restaurant is always empty. Nobody’s ever there.
2024 年 5 月入住 3 晚
B Resort Team 于 2024年05月20日 的回复
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience. If the coffee shop was closed when you tried to go it could have been the barista had stepped out for a moment but we will try in the future to make sure we have someone to assist. Thank you again for your feedback and we hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

10/10 超赞

Minh

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very all friendly lovely. Hotel rooms is clean and ved are made daily with water bottles provided. The hotel is walkable to Disney Springs, about 15 minutes stroll. 2 aspects that might needed improvement was the facilities is going under construction, the pool and the laundry, we weren't communicated beforehand. Also, instead of taking all payment at once, B hotel seems to take it day by day, take some bond, refund some later. It gets confusing and hard to keep track of money going in and out.
2024 年 5 月入住 7 晚
Yomaris 于 2024年05月23日 的回复
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

10/10 超赞

Jessika

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We truly enjoyed our stay at The B. The newly renovated rooms are so beautiful and comfortable, the service was excellent.
2024 年 5 月入住 2 晚
B Resort Team 于 2024年05月20日 的回复
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you and your family back hopefully in the near future ! Regards and B Safe!

6/10 一般

Sheena

满意：员工和服务，清洁度
2024 年 5 月入住 2 晚
B Resort Team 于 2024年05月23日 的回复
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations. We know you have many choices of hotels, and we are grateful you selected ours. We look forward to welcoming you back. Regards and B Safe!

10/10 超赞

Marina

满意：清洁度
2024 年 5 月入住 3 晚
B Resort Team 于 2024年05月20日 的回复
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 超赞

Samuel

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Staff and property was great
2024 年 3 月入住 1 晚
B Resort Team 于 2024年05月19日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 超赞

Leah

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My friend and I who stayed here loved it! The only thing that was an inconvenience though was we were trying to go outside to use the balcony and the door had a stopper on it :/ but other than that we will definitely be staying again!
2024 年 5 月入住 1 晚
B Resort Team 于 2024年05月19日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We apologize about the balcony doors, the stopper is in place to avoid accidents. We know you have many choices of hotels, and we are grateful you selected ours. We look forward to welcoming you back! Regards and B Safe!

10/10 超赞

Jeff

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The minute you walk into the place the aroma is so pleasant you feel right at home!!! room was spacious clean shower was spectacular!!!!
2024 年 5 月入住 1 晚
B Resort Team 于 2024年05月19日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Yomaris 于 2024年05月18日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 超赞

Cassaundra R

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property! The remodel makes this hotel fell boutique and we really enjoyed our meal at the new restaurant! A must stay!
2024 年 5 月入住 2 晚
Yomaris 于 2024年05月17日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

4/10 很差

Bora

满意：清洁度
不满意：住宿条件和设施，员工和服务
Staff didn't care about the customer experience about the stay. Expedia did not state the pool and spa was in construction. The staff said it did and just told us to walk to a different hotel and back for pool (in our wet clothes?) It seemed that there was lot of staff on training. Not worth the cost without pool and spa.
2024 年 5 月入住 3 晚
Diana- Director of Front Office 于 2024年05月15日 的回复
We are very sorry for your experience. Please know our pool is fully functioning at the moment and our spa will be opening the first week of June. We hope you give us another opportunity in the future.

10/10 超赞

John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was very clean and nice! Filled with happy employees as well!
2024 年 5 月入住 2 晚
Diana- Director of Front Office 于 2024年05月15日 的回复
Thank you so much for your review. We love to hear you had a great stay and that you found our associates to be happy at work, we strive for that.We hope to see you again soon.

2/10 糟糕

CHARLES

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property and vacation was booked using credit card information. Fortunately for me my AMEX refunded all five unauthorized charges.
2024 年 5 月入住 2 晚
B Resort Team 于 2024年05月14日 的回复
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team.Please know that your reservation was prepaid through Expedia, and unfortunately you would have to contact them for any payment inquiries, due to your reservation appears as a NOSHOW. We did not receive any information to the contrary and as stated in your itinerary there is a 1 night penalty. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

10/10 超赞

Vanessa

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel , the only thing I don’t like the elevators They are old need to replace them ,
2024 年 3 月入住 2 晚
B Resort Team 于 2024年05月14日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 超赞

Karen，Jacksonville

满意：清洁度、员工和服务、住宿条件和设施
Lovely hotel and price for a one night stay was unbeatable. One of the few hotels in Disney Springs that doesn’t charge a resort fee! Everyone from the front desk staff to Alex, valet, were friendly and so helpful. We ate at the American Kitchen Bar and the host/our waiter, Christian, was fantastic. We are annual Passholders and usually stay at Disney properties, but would not hesitate to stay here again.
2024 年 5 月入住 1 晚
B Resort Team 于 2024年05月14日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 超赞

Armando

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bien ubicada y un buen servicio
2024 年 5 月入住 5 晚
B Resort Team 于 2024年05月14日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

8/10 还可以

Tavares

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a great stay
2024 年 5 月入住 1 晚
Diana- Director of Front Office. 于 2024年05月13日 的回复
Thank you so much, we love to hear you had a great stay. We hope to see you again soon.

10/10 超赞

Antonio

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Yomaris 于 2024年05月15日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 超赞

Madalyn

满意：清洁度、员工和服务、住宿条件和设施
Very clean and the staff was very helpful and nice
2024 年 5 月入住 1 晚
Diana- Director of Front Office. 于 2024年05月13日 的回复
Thank you so much for your feedback. We are happy to hear you had a great stay and we hope to welcome you b back in the future.

8/10 还可以

Leah

满意：服务设施，员工和服务
There was construction near the parking lot. The shower had broken tiles at the bottom.
2024 年 5 月入住 2 晚
Diana- Director of Front Office. 于 2024年05月13日 的回复
Thank you very much for your feedback. Please know that your comments will be shared with our maintenance team.

2/10 糟糕

patrick

满意：清洁度
不满意：住宿条件和设施，员工和服务
Noisy construction and closed pool
2024 年 5 月入住 3 晚
B Resort Team 于 2024年05月19日 的回复
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

10/10 超赞

Josefina，New Brunswick

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
B Resort Team 于 2024年05月14日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

6/10 一般

Nanette，Delta

与配偶出行
满意：服务设施，员工和服务
The property is newly renovated but very obvious that they tried to cut corners to reduce costs. It’s an old hotel with a bad facelift. The lobby and pool area looked great, staff are fantastic, shuttle is convenient and easy to use, but don’t expect a brand new hotel! As long as you have the right expectations (we did) then you won’t be disappointed! We weren’t dying to rebook but wouldn’t mind if it came down to it. The rooms were huge and unfortunately the bed was incredibly soft (we personally prefer firm).
2024 年 5 月入住 5 晚
Milly 于 2024年05月12日 的回复
Dear Nanette, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and despite the ongoing renovations, that you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back once our renovations are fully completed in hopes to get a 5 out of 5 rating! Regards and B Safe!

10/10 超赞

Paula

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
We only stayed one night before our departure. The hotel was nice and the Personnel very friendly. Close enough to walk to Disney Springs.
2024 年 5 月入住 1 晚
Milly 于 2024年05月12日 的回复
Dear Paula, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 超赞

Diana

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Milly 于 2024年05月12日 的回复
Dear Diana, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 超赞

Jamie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great!
2024 年 4 月入住 2 晚
Jessica R 于 2024年05月10日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!

10/10 超赞

Bob

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super friendly & helpful staff. Very clean. Great location!
2024 年 5 月入住 2 晚
Yomaris 于 2024年05月9日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 超赞

Melanie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
If Price wasn’t an issue, I’d choose to stay here every time at Disney! Beautiful room, super clean, so convenient to Disney Springs. Loved everything about this resort!
2024 年 5 月入住 1 晚
B Resort Team 于 2024年05月9日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 超赞

Alain

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing Resort! I will stay again soon. Great staff and accommodations!
2024 年 4 月入住 6 晚
B Resort Team 于 2024年05月9日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

8/10 还可以

Jamie

与家人出行
满意：员工和服务，清洁度
Property has been updated nicely. Lobby feels good and staff are kind. Not as walkable to Disney Springs as I had hoped. Felt like a long walk at the end of the day after parks. Pool still not open and construction was a little inconvenient but resort fee was waived so that felt fair. Would definitely stay again and the pool area looks almost complete and will be very nice.
2024 年 5 月入住 4 晚
Management 于 2024年05月9日 的回复
Thank you very much for your feedback and our sincere apologies for the issues you encountered during your stay. Please know that we are working on all of our amenities to be open in the near future. We hope you give us another chance to wow you.

8/10 还可以

Xaviar

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The property is well taken care of, and the new amenities will be gorgeous. Unfortunately, they weren't completed/opened yet during our stay. My only knock was that our room's A/C was not blowing cold air, and the bed wasn't the best. The bed is firm, and the pillows were no good. The staff is amazing. The location is perfect for tourism activities and the place smells amazing.
2024 年 5 月入住 2 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much for your feedback and our apologies for the service fractures you encountered during your stay. Please rest assured that your comments will be shared with the rest of the team.

6/10 一般

Kate

与家人出行
满意：清洁度、员工和服务、服务设施
When in my hotel room you could hear the noise from the highway really bad. Had only one working elevator which was so slow. I feel like pool renovations should have been done by the end of April. Rooms are good for the amount of space. Not sure I would come back and stay here unfortunately.
2024 年 5 月入住 3 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much for your feedback and our sincere apologies for the issues you encountered during your stay. Please know that we are working on all of our amenities to be open in the near future. We hope you give us another chance to wow you.

10/10 超赞

Caylin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Great hotel and super close to Disney and Disney springs. Super clean as well.
2024 年 5 月入住 2 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much for your perfect review. We hope to see you again soon.

4/10 很差

Derek

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
We apologize for your stay not being up to standard and the issues you encountered. We hope you give us another opportunity to wow you in the future.

10/10 超赞

Karina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly, spacious and clean.
2024 年 4 月入住 3 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much. We love hearing you had a perfect stay.

8/10 还可以

Solmayra

满意：清洁度
2024 年 5 月入住 2 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much for your feedback. We hope to see you again soon.

8/10 还可以

Syailin

与家人及幼儿出行
不满意：住宿条件和设施，服务设施
The hotel was convenient because it is close to everything. But! The pool was closed the whole 4 nights of my stay which I don’t understand why they don’t let anyone know about that before hand. Only one elevator working. Bugs in the room but I didn’t bother with that because I didn’t want to ruin my stay. Anyways some things to fix in a pretty hotel that could offer more.
2024 年 5 月入住 4 晚
Yomaris 于 2024年05月8日 的回复
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe

10/10 超赞

Libia

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
We liked our experience and the staff was wonderful. The only issue waa the water pressure due to renovations. The staff made up for the inconvenience by offering us complementary breakfast.
2024 年 5 月入住 2 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much for your feedback and for being so understandable. We hope to see you again.

10/10 超赞

Daniel

与配偶出行
满意：服务设施
Milly was wonderful! Upgraded us to a king room with a fireworks view (after hearing about our late night troubles with our rental car company) and she didn’t even know I was about to propose to my girlfriend at Disney the next day! Had a wonderful stay. Resort Fee was comped due to the work going on. Bottles of water each day was a great touch. Proximity to everything was excellent. We will definitely be back!
2024 年 4 月入住 3 晚
Yomaris 于 2024年05月8日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

10/10 超赞

Cesily

与配偶出行
满意：住宿条件和设施，服务设施
Check in was very easy. The hotel was very clean, from what we saw. I made a reservation for a one bedroom suite and is wasn't available, so they upgraded to a 2 bedroom suite with 2 1/2 bathrooms. It was very nice and spacious. I will say that we were on the traffic side, which was noisy. If they could add some plates, microwave, glasses etc... in the suites, that would be great addition. I know they are still renovating. It appears they are trying to make some nice changes.
2024 年 5 月入住 1 晚