"Rooms were not overly clean, looked to be a quick clean and wipe, beds dont have any mattress protector so no sure how the sanitize that. Most things in room work at the bare minimum. Staff are nice but dont go out of there way to help, if you go during the week most of the things they advertise for daily use either doesnt open or closes early like happy hours and kids activity center. Everything at the restaurant is an extra charge and the parking is one of the most expensive in the area that isnt a disney resort. (Most places in area font charge) landscaping and outside is very tropical and nice but overall good to go once but wouldnt recommend it to anyone. Save your money and look around elsewhere "
"The room was clean, staff is very friendly and helpful, it is our go to for quick 1 nighters or longer stays. Breakfast and parking is included in your resort fee, and you can enjoy the sister hotel right next to it, royale caribe. 10/10 recommend! Also everyone must try the pizza place in this hotel."