大堂
查看供应情况

关于奥兰多国际大道会议中心希尔顿欢朋酒店的点评

3.5 out of 5
奥兰多国际大道会议中心希尔顿欢朋酒店
8900 Universal Boulevard, Orlando, FL

点评

8.8

超赞

10 分 - 超赞。627 条好评，共有 1002 条点评" "
8 分 - 还可以。239 条好评，共有 1002 条点评" "
6 分 - 一般。69 条好评，共有 1002 条点评" "
4 分 - 很差。33 条好评，共有 1002 条点评" "
2 分 - 糟糕。34 条好评，共有 1002 条点评" "

9.0/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Crystal

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a very pleasant stay
2024 年 4 月入住 2 晚

8/10 还可以

John

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2024 年 5 月入住 1 晚

8/10 还可以

Evelyn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff from the breakfast room made me feel welcomed.
2024 年 5 月入住 1 晚

10/10 超赞

Elder

满意：清洁度、员工和服务、住宿条件和设施
Excelente opción
2024 年 5 月入住 4 晚

6/10 一般

Ann

不满意：清洁度、服务设施、住宿条件和设施
Inconvenient
2024 年 5 月入住 1 晚
Guest Services 于 2024年05月13日 的回复
Thank you for your feedback, Ann. We are sorry to hear that you were unhappy with your stay.

10/10 超赞

Mark

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice
2024 年 5 月入住 3 晚
Guest Services 于 2024年05月11日 的回复
Thank you for your feedback, Mark. We hope to welcome you back again soon.

10/10 超赞

Patricia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay, comfortable bed, nice pool, excellent customer service, very. Ice breakfast buffet, very clean
2024 年 4 月入住 2 晚
Vasek 于 2024年05月9日 的回复
Hello Patricia, Thank you for your kind words, we appreciate your feedback.

10/10 超赞

Evelyn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Welcoming! Front office agent Shelton was very nice.
2024 年 5 月入住 1 晚
Guest Services 于 2024年05月5日 的回复
Evelyn, thank you so much for your feedback! We are so glad to hear that you enjoyed your stay! Thank you for mentioning Shelton, we will pass this feedback along!

10/10 超赞

Adi

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good calue for mony
2024 年 5 月入住 2 晚
Guest Services 于 2024年05月5日 的回复
Thank you so much for your 5 star review, Adi! We hope to welcome you back again soon.

6/10 一般

Carlos，Aibonito

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great location and clean room and hotel. Breakfast was very simple and always sausage no ham on the days I stayed. I was billed for parking when I checked out something that they never told me at check inn. Desayuno se ha danado repetitivo solo salchicha y nunca pusieron jamón para los dias que me quede.
2024 年 4 月入住 4 晚
Vasek 于 2024年05月4日 的回复
Hello Carlos, Thank you for your kind words, we appreciate your feedback.

10/10 超赞

Juvelis Quiles

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Estuvo bien. Variedad en el desayuno.
2024 年 4 月入住 2 晚
Guest Services 于 2024年05月3日 的回复
Thank you so much for your feedback! We hope to welcome you back again someday!

8/10 还可以

Kerel，Kissimmee

满意：住宿条件和设施，清洁度
It was pretty cool quiet everything was clean. Breakfast was pretty nice too.
2024 年 4 月入住 2 晚
Guest Services 于 2024年05月3日 的回复
Thank you for taking a moment to share your feedback with us, Kerel. We are glad to hear that you enjoyed your stay and our breakfast!

6/10 一般

Ricardo

与配偶出行
满意：服务设施
The room they first gave us was by the elevator and was extremely noisy, we had noice all night long. In addition the A/C unit didn't work. We complained and they gave us another room which it was a lot better. The bathtub had mold and kept the water stuck all the time, but other than that was fine. Staff was average, not friendly, not mean.
2024 年 4 月入住 2 晚
Guest Services 于 2024年04月30日 的回复
Hello Ricardo, thank you for your honest feedback. We are disappointed that you experienced issues during your stay. We apologize and we will pass this feedback along to our maintenance team right away.

10/10 超赞

Staline，sarasota

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great option, hotel is clean and friendly staff
2024 年 4 月入住 1 晚
Vasek 于 2024年04月29日 的回复
Hello Staline,Thank you for your review, we appreciate your feedback.

2/10 糟糕

Fadi

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚
Guest Services 于 2024年04月27日 的回复
Thank you for taking a moment to share your feedback with us. We are sorry to hear that you were unhappy with your stay.

8/10 还可以

Luis

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The location It’s perfect
2024 年 4 月入住 2 晚
Vasek 于 2024年04月25日 的回复
Hello Luis, We appreciate your feedback. Thank you.

8/10 还可以

Sin Mei，Walnut

满意：清洁度、员工和服务、住宿条件和设施
it's located along Universal Blvd , the back side of the busy International Drive road.. Driving around is easy and it's quiet at night, as there's not much building around..
2024 年 4 月入住 4 晚
Vasek 于 2024年04月25日 的回复
Hello Sin Mei, Thank you for your review for your review we appreciate your feedback.

10/10 超赞

Francisco

满意：清洁度、员工和服务、住宿条件和设施
Outstanding
2024 年 4 月入住 1 晚
Guest Services 于 2024年04月21日 的回复
Thank you Francisco for your kind review! We are so glad to hear that you enjoyed your stay with us.

10/10 超赞

Beverly

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the location of this property. It's a nice hotel. Our room was nice and we could walk to everything we wanted to do while we were there.
2024 年 4 月入住 1 晚
Front Desk 于 2024年04月20日 的回复
Thank you for your feedback, Beverly! We are glad that you found our location enjoyable and we hope to welcome you back again someday!

10/10 超赞

Jonathan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
no complaints
2024 年 4 月入住 2 晚
Guest Services 于 2024年04月19日 的回复
Jonathan, thank you so much for your feedback! We are so happy to hear that you enjoyed your stay and we hope to welcome you back again someday!

10/10 超赞

Gary

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Vasek 于 2024年04月18日 的回复
Hello Gary,Thank you for your review, we appreciate your feedback.

10/10 超赞

Heather

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean rooms. Nice breakfast and pool area. Beds were comfortable. Only downside was that the bathrooms do not have locking doors, only a sliding door that doesn't fully shut.
2024 年 4 月入住 1 晚
Vasek 于 2024年04月10日 的回复
Hello Heather, We are happy to hear that you enjoyed your stay with us. Thank you.

8/10 还可以

Jermaine

与家人及幼儿出行, 与家人出行
满意：住宿条件和设施
The room was very clean and staff was nice!
2024 年 4 月入住 1 晚
Vasek 于 2024年04月7日 的回复
Hello Jermaine, Thank you for your kind words, we appreciate your feedback.

10/10 超赞

Marilena

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Shelton and Ana are always helpful and supportive to our needs
2024 年 3 月入住 1 晚
Vasek 于 2024年04月7日 的回复
Marilena, Thank you for your kind words, we are happy to hear that our team is always accommodating.

2/10 糟糕

Ashleigh，Jacksonville

2024 年 4 月入住 1 晚
Vasek 于 2024年04月25日 的回复
Hello Ashleigh,Thank you for your review, we appreciate your feedback.

10/10 超赞

Ubaldo

满意：清洁度、服务设施、住宿条件和设施
Excelente
2024 年 4 月入住 1 晚
Vasek 于 2024年04月5日 的回复
Hello Ubaldo, Thank you for your review, we appreciate your feedback.

10/10 超赞

Daniel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great friendly staff.Comfortable beds
2024 年 4 月入住 1 晚
Vasek 于 2024年04月4日 的回复
Hello Daniel, Thank you for your review, we are glad to hear that our team was friendly and you got your well-deserved rest.

10/10 超赞

Benjamin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Clean and affordable!
2024 年 3 月入住 3 晚
Vasek 于 2024年04月3日 的回复
Hello Benjamin, We are glad to hear that you were satisfied with your stay. Hope to see you soon again. Thank you.

10/10 超赞

HILDA，vineland

满意：清洁度、员工和服务、住宿条件和设施
Great staff
2024 年 3 月入住 1 晚
Vasek 于 2024年04月3日 的回复
Hello Hilda, Thank you for your review, we appreciate your feedback.

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Vasek 于 2024年04月2日 的回复
Hi Karen, Thank you for your review, we appreciate your feedback.

2/10 糟糕

Neeraj

与家人出行
不满意：住宿条件和设施
The rooms are really small for 2 queens bed and 4 people
Guest Services 于 2024年04月1日 的回复
Thank you Neeraj for your honest feedback. We are sorry to hear that you were unhappy with the size of our rooms. Our room size is listed on the websites, and we are only standard rooms.

8/10 还可以

Perlita

满意：清洁度
不满意：员工和服务
2024 年 3 月入住 3 晚
Vasek 于 2024年04月2日 的回复
Hello Perlita, Thank you for your review, we appreciate your feedback.

10/10 超赞

Alexis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was close to all the attractions. The rooms were nice and clean. The breakfast was really good too. I will definitely recommend this hotel to friends and family.
2024 年 3 月入住 2 晚
Guest Services 于 2024年04月1日 的回复
Thank you for your awesome review, Alexis! We are so glad to hear that you enjoyed your stay with us and we look forward to welcoming you back again someday.

4/10 很差

Andres

与家人出行
满意：员工和服务
不满意：住宿条件和设施
Location convenient. A/C at the restaurant for breakfast was not working it was very hot and uncomfortable at the point we where sweating both days. Bathroom door did not close while other family members in room. A pink mold on shower head, and wall joints. Cleaning staff need to be more detail oriented.
2024 年 3 月入住 2 晚
Front Desk 于 2024年03月31日 的回复
Andres, thank you for taking a moment to share your honest feedback with us. We are sorry to hear about the inconveniences that you experienced with your room. This feedback will be taken very seriously and passed along to maintenance right away. We apologize again.

10/10 超赞

Manuel，Yonkers

2024 年 3 月入住 1 晚
Front Desk 于 2024年04月20日 的回复
Thank you for taking a moment to share your 5 out of 5 rating with us, Manuel! We look forward to welcoming you back again as our guest someday!

6/10 一般

Elizabeth

与家人及幼儿出行, 与家人出行
满意：住宿条件和设施，清洁度
All was great. But, unfortunately, seems like the elevator was not working properly. We had to wait 10 minutes to be able to get in the elevator and this was EVERY SINGLE TIME we needed to get to our room. I spoke with the front desk. All the time we were told WE DO NOT KNOW, ALL IS WELL BUT REGARDLESS I WILL TELL THEM. There is three elevators, only two were working and super slow.
2024 年 3 月入住 2 晚
Front Desk 于 2024年03月31日 的回复
Hello Elizabeth, thank you for your review. We apologize for the inconvenience. This feedback was shared with maintenance and we are working with the elevator company to investigate.

10/10 超赞

Dillon

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was happy and easy going, parking is all on site and close, lots of walkable dining options, and overall an easy and good experience. No complaints at all and really enjoyed our stay.
2024 年 3 月入住 1 晚
Vasek 于 2024年03月27日 的回复
Hello Dillon,We are happy to hear that you enjoyed your stay with us. Thank you for your kind words.

10/10 超赞

Ashley

满意：清洁度、员工和服务、住宿条件和设施
Stayed here one night, rooms and bed very comfortable. Breakfast was everything you'd hope for when included with your stay. My only complaint was the business center room. One keyboard not working- I swapped from the other desktop but the light is on a VERY SHORT motion timer and in my 90 minute Zoom I had to stand up and wave my arms about 30 times. My Zoom host found this disruptive. I wish there was a way to just turn on the light and keep it on.
2024 年 3 月入住 1 晚
Vasek 于 2024年03月26日 的回复
Hello Ashley, We appreciate your honest feedback and apologize for the business center lighting. Thank you for staying with us.

8/10 还可以

Mathews

2024 年 3 月入住 1 晚
Front Desk 于 2024年04月14日 的回复
Thank you Matthews for your review. We are very glad to hear that you enjoyed your stay with us.

8/10 还可以

Taryn

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was nice, clean and not outdated. All of the staff was helpful and friendly throughout. I would stay here again and also recommend to a friend. My only complaints are the lobby had a strong smell and the a/c throughout (our room and dinning area) was not very cold.
2024 年 3 月入住 1 晚
Vasek 于 2024年03月24日 的回复
Hello Taryn, Thank you for your kind words, we are happy to hear that you enjoyed your stay with us. We are in the process of installing new AC unit, we apologize for any inconvenience.

8/10 还可以

Tenajh

满意：清洁度、员工和服务、服务设施
Our stay was very good. The area near Hampton Inn had lots of dining options and attractions all of which were in walking distance. The staff were friendly and helpful. I definitely enjoyed my stay and would return again.
2024 年 3 月入住 3 晚
Vasek 于 2024年03月24日 的回复
Hello Tenajh,Its good to hear that your stay went well and you enjoyed our area. Thank you.

10/10 超赞

Brooke

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay! Good options for breakfast, clean spacious room. Nice pool & close to everything while still remaining calm & quiet. Will definitely stay again on one of our many Orlando trips.
2024 年 2 月入住 2 晚
Guest Services 于 2024年03月23日 的回复
Hello Brooke, thank you so much for your review. We are so glad to hear that you enjoyed your stay with us and we hope to welcome you back again soon!

6/10 一般

Lakir

2024 年 3 月入住 2 晚
Vasek 于 2024年04月7日 的回复
Hello Lakir, Thank you for your review, we appreciate your feedback.

6/10 一般

Walter

与配偶出行
The building is outdated Bathroom was small the tub found it slippery and water pressure was poor.
2024 年 3 月入住 1 晚
Vasek 于 2024年03月12日 的回复
Hello Walter, We are sorry to hear that you did not fully enjoy our property. We appreciate your honest feedback. Thank you.

10/10 超赞

Maria

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room and property were amazing. The only thing I wish was nicer was the pool area. Maybe if more decor or nicer furniture was placed to give the same ambiance from the inside of the property would follow to the pool area
2023 年 12 月入住 3 晚
Vasek 于 2024年03月1日 的回复
Hello Maria, We appreciate your honest feedback. Thank you for staying with us.

10/10 超赞

Christine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel and great location for the convention at the Orange County convention centre, great breakfast and pleasant staff , it’s not our first stay and will be back
2024 年 2 月入住 7 晚
Vasek 于 2024年03月1日 的回复
Hello Christine, We appreciate your loyalty as a return guest. Thank you very much.

10/10 超赞

Alexis

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was very clean and the front desk person was friendly.
2024 年 2 月入住 1 晚
Guest Services 于 2024年02月29日 的回复
Hello Alexis, thank you so much for sharing your feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel and we hope that we can welcome you back as our guest again someday.

10/10 超赞

ANDREA

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All staff was friendly and the location is very convenient to Uber to Universal Studios. There is a coffee station conveniently located by the check-in/breakfast area, and the breakfast buffet had a great variety for a great start to our busy day. Convenient parking on site as well. Would definitely recommend!
2024 年 2 月入住 2 晚
Guest Services 于 2024年02月29日 的回复
Hello Andrea, thank you so much for sharing your feedback with us! We are so happy to hear that you enjoyed your stay at our hotel and we hope that we can welcome you back again soon!

10/10 超赞

Vishal

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good service and excellent breakfast options. Overall excellent stay.
2024 年 2 月入住 3 晚
Vasek 于 2024年02月22日 的回复
Hello Vishal,Great to hear that you enjoyed our breakfast and your stay was enjoyable. Thank you for staying with us.

10/10 超赞

Juan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
Vasek 于 2024年02月22日 的回复
Hello Juan, Thank you for your review, we appreciate your feedback.