Let me start by saying that overall the stay wasn’t bad. It was a nice location with a generally clean condo and a nice building with beach toy storage below and easy access to the pool and the beach.
That said, my family and I had several problems which were brought to the attention of Vacasa but never addressed. (Character limited, so listed briefly below)
1. The listing specifically mentions a washer and dryer, leading one to believe that they are in the unit. This is not the case. There is a laundry room for the whole floor with a single washer and dryer. They cost money to use and there is no money/change machine there. We chose this location over another because it had a washer and dryer… or so we thought.
2. The ice maker in the freezer didn’t work, nor did the water (from the fridge). Vacasa was notified and although we were given assurances that local staff would come take a look, we never saw anyone. There were no ice trays either, so we bought ice from the store.
3. Although we found this listing on VRBO, Vacasa is a much larger national company and there wasn’t a local POC.
4. Dirty floors and linens
5. Almost no pots, pans, mixing bowls, or other prep stuff. Those that were there were extremely cheap.
6. Garage clicker is pointless. Doors always open.
7. Minimal/no extra towels or linens
8.No drain plugs in sinks. Better take off rings.
9. Shades don’t cover windows fully for sea turtles.
10. Dull knives with no way to sharpen.