Osu Klottey hotels in Accra

"My husband uses a manual wheelchair for his mobility. The "accessible" room was not very accessible (narrow doorway into the bathroom, a shower with a curb step and glass door, and the sink was too high and far back into the counter for him to use it.) However, the staff were so accommodating; after showing us about 4 more rooms we found a bathroom that had a lower sink and despite the shower still having a curb step and a glass door, we asked the hotel to remove the glass door, which they happily did for us. We appreciated the excellent customer service through this ordeal (we run into this problem in MANY places and this staff were the most helpful) as well as throughout our stay. The airport shuttle was also convenient. The food at the a la carte restaurant was a bit better than the buffet restaurant, but I think some things even on the a la carte side were from the buffet side. The pool is small, but sufficient; and not very crowded except on the weekend. The A/C was a bit finicky, but it worked overall. And overall it was a fine time with the customer service being one of the best. "

"My booking got lost. Luckily they had a room left that they gave to me. However, there was no running water, the light in the bathroom and in the toilet did not work. The toilet had a quite strong smell. Possibly it hadn't been cleaned properly due to the problems with the light and the water. The staff was nice and tried to help as much as possible. The location right at the sea is great. "

"The staff were really accommodating and helpful. It was Ghanaian hospitality at its best! The hotel became a home away from home for me. "

"Everything was on point "

"I had the most wonderful extended stay at The Pelican in Accra and would not hesitate to recommend it. From the moment I landed from a long overseas flight I was warmly greeted assisted by the distinguished airport shuttle chauffeur and had the privilege of being couried to the hotel by airconditioned luxury vehicle. I knew from that moment that I should be prepared for exceptional customer service and amenities. The Pelican reception staff and staff throughout the hotel attended to my every need with a warmth,respect professionalism, efficiency and grace. The room/apt with a spacious private balcony. was beautifully appointed and immaculate in terms of cleanliness, being cleaned daily and as required. The delicous array of meals including traditional Ghanian dishes on offer at the Beak and the outdoor Atrium meant that I didn't wish to venture out, The quality of the food and service was excptional and available 24/7 with room service. I utlised the state of the art (very cool) gym and pool which offered privacy and a serene space. As someone from Australia who has travelled the world and stayed at fabulous hotels I can say that the Pelican was exceptional and met every expectation. It is a hotel that has business clientele and holiday makers which makes for a great ambience. Ensure your rorom suits your needs in terms of the view and noise as Accra is a busy city. Thank you to all the staff who made my stay so memorable! "

"I was upgraded to the loft style which was much bigger than the standard. I enjoyed my stay here. Definitely was close in proximity to everything! I will admit the wifi was the worst part of my trip. I was rarely in my room but when I was it was very spotty. The gym..unfortunately was a disappointment also. I made the best of it."

"The space was as pictured. Very clean."

"I was greeted on arrival and my room was clean and spotless. Staff were amazo"

"The staff was courteous and professional. My room was cleaned daily by the very sweet Paulina who didn't hesitate in accommodating me.However,there was one incident I experience in the cafe on 2/13 around 3 pm. The young lady served me, took it unpon her self to keep my 30 cedis. It was an incident that you don't know- what just happen. I like The Roots and I would stat again. "