Otsu Spa Hotel

"Location "

"A very excellent experience overall. Staff was spectacular! Our private onsen was fantastic and the room was fine, it actually has softer beds which is a huge difference from other hotels in Japan from my experience. Kaiseki dinner was great, getting greeted with a cup of Yuzu Tea while we wait for check in was also great. I only have one request if you are reading this: be exceptionally nice to the staff. We watched the ladies checking people in get mocked for how they walked in their traditional dress, even though they were going above and beyond to make sure the people staying there were receiving great service. I genuinely felt terrible for them. We will be back one day! We loved our experience "

"We loved it!! Excellent food!"

"Very courteous staff with a spacious room for 3. "

"Nice and helpful staff affirming security nice facility clean rooms somewhat roomy and nice bathrooms "

"This was a very nice tradition hotel experience. The tub and bathroom was amazing. Breakfast was an awesome traditional experience."

"The hotel was very nice and the staff was great. 20 seconds from the hotel you can walk the paths along the lake and it is beautiful. Two stops away from Kyoto station. "