“Well, upon arriving at the hotel, I did not see any staff members except for construction workers on site. I would not have stayed there if I had known a few things beforehand. I checked in through a live person on camera, and later found out that the staff handling check-ins and check-outs were physically located in India. I just hope Super 8 has a strong protocol in place to protect guests’ personal information, since I was required to scan my ID and credit card during the check-in process.”
“Well, upon arriving at the hotel, I did not see any staff members except for construction workers on site. I would not have stayed there if I had known a few things beforehand. I checked in through a live person on camera, and later found out that the staff handling check-ins and check-outs were physically located in India. I just hope Super 8 has a strong protocol in place to protect guests’ personal information, since I was required to scan my ID and credit card during the check-in process.”
Davis