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"Overall the stay was decent, but there were a couple of issues that made it less comfortable. The main concern was the water in the room — it had a very strong, unpleasant smell that lingered on your skin and hair after showering. Overall the stay was decent, but there were a couple of issues that made it less comfortable than expected. The main concern was the water in the room — it had a very strong, unpleasant smell that lingered on your skin and hair after showering. Unfortunately, the odor also seemed to spread throughout the room. Parking was another inconvenience. Each time you leave and return, you have to notify the hotel so they can grant access again. This process is a bit cumbersome, especially if you plan to come back late at night or go in and out several times during your stay. "

"At check in they gave us the wrong room. The next day the proper room we got smelled like sewage. "

"Insanelu awesome this resort easily a 10 star! "

"Staff was great and made you feel st home. Views are amazing. Food was delicious, portions huge."

"Amazing place, roof top pool amazing "

"Very nice"

"Buffet was terrible , not enough food , not variety, none of the servers wearing the gloves when give your food …pool chairs wasn’t enough every chair was something on it without the people in the morning was no availability it was ridiculous …."

"Probably best all inclusive we’ve stayed at. 5 pools, not super easy to get a chair with umbrella at the pool but ocean with shade was not a problem. Great long beach to walk. Saw many whales from the beach. Easiest accessibility to à la carte restaurants I’ve been to. Buffet was great too, lots of selection, were always able to eat at an outside table. Great staff!"

"The room was clean and good AC, but a major musty smell. The bed was quite lumpy. The Japanese restaurant was really good. Pools were well maintained. All staff were very pleasant and helpful. Big shout out to Nehum, our favorite and best bartender, Omar, Eulyses and others whose names escape me from tower 6 pool area and the beach club staff. Thanks to all staff for keeping us safe and fed during the lock down. "