Red Lion Pacific States hotels

"No one goes out of their way to be helpful at this property. I booked for five days and arrived at noon to the hotel, obviously two hours before check-in and it's just horrible they want to charge $70 for early check-in. So off you go after a long flight if you don't want to spend the money. For a business hotel to have no in room dining service is pretty appalling, no breakfast in bed at this Sheraton. You can't even get lunch until 2:30pm at the restaurant. Who eats lunch at 2:30pm??? The straw that broke the camel's back was when I spent $60 for lunch to be delivered by Uber Eats, I couldn't get back into my room because the batteries had expired in the door lock so my room key didn't work. After going down to reception for the second time and mind you the same person I spoke with who supposedly called engineering didn't even recognize me. Unbelievable!! Finally asked to speak to the GM and someone came out and said she would at least take the $60 off my bill since my food was cold and proceeded to call engineering again. At least she tried to make it better but honestly after being locked out of my room for 35 minutes, cold food and all the other things that I found unpleasant about this "business hotel," I wouldn't stay again. Where's Gordon Ramsay when they need him?"

"Lovely hotel with very polite staff, mostly very clean, some areas a little over used and in need of update but as to be expected with a busy hotel. Great amenities, fabulous breakfast with so many options. Really pleasant stay would stay again."

"The dining room chairs were worn and the screen was coming off the deck door."

"Staff was very helpful."

"Clean"

"Good place for family and business travel. A few options to get feed near by but not a lot of variety. Close to attractions like space needle and pier"

"Rooms were pretty small. We got the king bed with sleeper sofa. Traveled with children. First time staying here and im not sure I would stay here again."

"What a great surprise. Hotel was very nice convenient to cable cars. I had a bad experience at a holiday inn in the past so this was not my first choice but this property really changed my mind. Staff was helpful and friendly"

"All good straightforward. The hotel is old but is well maintained. No issues"