Rio de Janeiro Palacio da Ilha Fiscal Hotels

"Wonderful clean hotel amazing friendly staff And great location "

"The entire staff were all so friendly & helpful. And the location is absolutely beautiful! Very highly recommend staying here! "

"Good experience "

"Buen lugar, muy comodo y buen servicio. La hamburguesa del room service super buena"

"I believe in the whole package."

"Room was clean, beds were comfortable and the shuttle to the airport was great!"

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"Our stay at the Windsor Towers in Rio de Janeiro was wonderful, and the experience was elevated even more by the exceptional front desk service. From the moment we arrived, we felt welcomed and well cared for. One individual who truly stood out was Guilherme. His service went far above and beyond anything we could have expected. Because we did not speak the language, he took it upon himself to ensure we were fully supported—finding solutions, contacting the right people on our behalf, and advocating for us every step of the way. What impressed us most was that he continued to follow through and make sure everything was resolved even on his day off. Guilherme’s professionalism, kindness, and genuine care for our well-being were remarkable. Despite his extraordinary efforts, he humbly kept saying he was “just doing his job.” If that’s the case, then Windsor Towers is incredibly fortunate to have someone of his caliber on their team. He is truly an outstanding individual and a credit to the hotel. We are extremely grateful for his help and highly recommend Windsor Towers to anyone visiting Rio. Service like this makes all the difference and turns a great stay into an unforgettable one. —Thank you, Guilherme, and thank you, Windsor Towers! "

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