Vigevano Palazzo Merula Hotels

"Very pleasant hotel, would have given the highest star rate but my room was tiny- tiny! Wonderful staff, THE BEST Breakfast. Would recommend"

"Very helpful staff, thank you to the team"

"Excellent hotel rooms bright and clean serviced daily the staff very attentive. "

"The hotel was great and clean, a bit hidden but close to restaurants and the metro. All the staff was kind and helpful! I also felt safe in the area and comfortable walking at any time. "

"Buen hotel, el diseño del la ducha no es el más cómodo."

"First I will say the staff we met were lovely. However very disappointed with our stay, we don’t usually pay extra for a more luxury style hotel with the amenities and standard offered but won’t be staying again. Rooms advertised as sound proof which they are not, we heard everything upstairs, in the hall and even people’s morning alarms which even in a basic hotel room you shouldn’t hear. A private tub was promised which was no where to be seen. We got a room with a ‘private balcony’ the grates between balconies were see through so not private didn’t feel comfortable to open the blinds as would have been seen by others. The room was dirty the sheets had marks on and there was quite a bit of mould in the shower. The a/c unit didn’t work either. Finally as a comment to improve would have liked an extra lock on the door rather than just the key card one as any employee could walk in with swipe access, most hotels have a second lock we can put on for safety. Really disappointed as was looking forward to lots promised, we feel a partial refund or compensation would be fair as this is not up to the standard advertised at all. "

"Room is clean, breakfast is good, and staff is friendly. Location is very convenient."

"Room was not equipped with glasses, only paper cups. The coffee machine was not emptied and we had to do that. It wasn’t easy to do. The elevator had a smell in it, the carpet needed to be shampooed. Staff were excellent. "

"Easy and well positioned"