Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
As a longtime visiter to Palm Springs, maybe I have higher expectations than most when it comes to property rentals. This rental was mediocre at best. The pool was murky and green upon arrival. And although there was lots of communication from the property management person ahead of time about how the gardeners had shown up that morning and trimmed the hedge around the pool (dropping leaves, branches, and dirt into the pool in the process), in the end I was left with a pool that was unusable on day 1 because of the chlorine and cleaning that it required. In addition to a dirty pool (that never completely cleared up over the course of the next 4 days), the patio furniture and lounge chairs that looks pristine in the photos were in fact dirty and stained with, you guessed it, tree sap and more dirt. The entire back yard looked dirty and dusty - from patio furniture to dried up lawn, to the sad half trimmed hedge. Hardly what I had expected. Inside, things were slightly better although the AC thermostat had a note indicating that it could not be turned below 76 or it would "break." Good luck in the heat of the summer! The master bath had water stains on the ceiling and a light fixture that was crooked and a light that flickered constantly. The couch had pet hair that had not been properly vacuumed. Clearly the owners are trying to emphasize a mid-century aesthetic, but the overall impression was sad and broken down. The bed was comfortable at least. The final piece to this underwhelming rental came Saturday afternoon when the bridal party next door began playing music creating noise pollution. Hats off to PSPD for shutting them down. I appreciate the communication from the property management company, but no amount of texts and apologies could make up for the disappointment I left with. For the price I expected a more professional and buttoned up rental.
