棕櫚泉里維耶拉度假村

4.0 星級住宿

Riviera Resort Palm Springs

選擇日期查看價格

評價

7.8 分,滿分 10 分,
不錯

人氣設施服務

  • 泳池
  • 浴缸
  • SPA
  • 人寵共融
  • 餐廳
  • 空調
現價 HK$995
合共 HK$1,482
連稅及其他費用
5 月 4 日 - 5 月 5 日

客房選擇

可用嘅客房篩選條件
正在顯示 21 種房型 (共 21 種)

豪華客房, 1 張特大雙人床

7.4 分,滿分 10 分
不錯
(17 則評價)
  • 320 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

豪華客房, 1 張特大雙人床, 輪椅可達淋浴間 (Roll-In Shower)

7.0 分,滿分 10 分
不錯
(2 則評價)
  • 320 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

特級客房, 1 張特大雙人床

7.8 分,滿分 10 分
不錯
(22 則評價)
  • 570 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

特級客房, 1 張特大雙人床, 輪椅可達淋浴間 (Roll-In Shower)

  • 463 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

標準客房, 1 張特大雙人床

8.4 分,滿分 10 分
很好
(9 則評價)
  • 356 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

標準客房, 1 張特大雙人床, 輪椅可達淋浴間 (Roll-In Shower)

10.0 分,滿分 10 分
完美
(1 則評價)
  • 356 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

特級客房, 多張床

7.2 分,滿分 10 分
不錯
(12 則評價)
  • 356 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張特大雙人床

豪華客房, 2 張加大雙人床

8.2 分,滿分 10 分
很好
(26 則評價)
  • 356 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床

豪華客房, 2 張加大雙人床, 輪椅可達淋浴間 (Roll-In Shower)

9.6 分,滿分 10 分
完美
(7 則評價)
  • 356 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床

標準客房, 2 張加大雙人床

8.0 分,滿分 10 分
很好
(15 則評價)
  • 320 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床

標準客房, 2 張加大雙人床, 輪椅可達淋浴間 (Roll-In Shower)

  • 320 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床

套房, 1 張特大雙人床及 1 張梳化床 (Agave)

  • 569 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

套房, 1 張特大雙人床 (Chairman)

  • 1744 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床

套房, 1 張特大雙人床及 1 張梳化床 (Indigo)

  • 747 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

套房, 1 張特大雙人床及 1 張梳化床, 輪椅可達淋浴間 (Indigo, Roll-In Shower)

  • 747 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

套房, 1 張特大雙人床及 1 張梳化床 (Lily)

  • 569 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

套房, 1 張特大雙人床及 1 張梳化床 (Palo Verde)

  • 569 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

套房, 1 張特大雙人床及 1 張梳化床 (Sage)

  • 818 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

標準客房

9.4 分,滿分 10 分
完美
(3 則評價)
  • 320 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張單人床

套房, 1 張特大雙人床及 1 張梳化床 (Yucca)

  • 569 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

套房, 1 張特大雙人床及 1 張梳化床, 輪椅可達淋浴間 (Yucca, Roll-In Shower)

  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

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關於鄰近區域

棕櫚泉的棕櫚泉里維耶拉度假村既在市中心內,又在山區內。此區的自然風光可於聖哈辛托山及印地安峽谷盡覽無遺;而棕櫚泉會議中心和莫爾頓植物園同為區內熱門景點。想觀賞表演或體育賽事?阿瓜卡連特娛樂場正是讓你緊貼本地動向的不二之處!游泳等節目正好讓你探索鄰近水域,而你亦可在附近投入生態遊、騎馬及攀山活動,追尋刺激!瀏覽我們的棕櫚泉旅遊指南
查看更多棕櫚泉度假村
地圖
1600 N Indian Canyon Drive, Palm Springs, CA, 92262

附近景點

  • 貓王蜜月度假地
    貓王蜜月度假地
    19 分鐘路程 - 1.6 公里
  • 棕櫚泉廣場購物中心
    12 分鐘路程 - 1.0 公里
  • 沙漠地區醫療中心
    13 分鐘路程 - 1.2 公里
  • 露絲哈迪公園
    18 分鐘路程 - 1.6 公里
  • 棕櫚泉遊客中心
    3 分鐘車程 - 1.9 公里

交通資料

  • 棕櫚泉站:15 分鐘車程
  • 棕櫚泉國際機場 (PSP):14 分鐘車程

餐廳

  • Starbucks
    3 分鐘車程
  • Billy Reed's Restaurant Bakery & Bar
    5 分鐘路程
  • Rick's Desert Grill
    5 分鐘路程
  • Denny's
    13 分鐘路程
  • Del Taco
    16 分鐘路程

住宿資料

棕櫚泉里維耶拉度假村

位於聖哈辛托山附近的高級精品度假村
棕櫚泉里維耶拉度假村鄰近棕櫚泉會議中心及棕櫚泉航空博物館,並有2 間池畔酒吧、露台和咖啡室等設施服務。喜歡挑戰自我的旅客,可以在此度假村體驗健身班等活動。想要慰勞自己、放鬆一下嗎?可以到附設的 Spa Sante做個熱石按摩、修手甲/腳甲或芳香療法。住宿附設 2 間餐廳,供應早餐、早午餐、午餐和晚餐,並有美國菜。健身室提供瑜伽班,另外住宿亦有花園、酒吧和商務中心。住宿提供桑拿和2 個浴缸等設施服務讓旅客使用。
住宿還有提供以下設施服務:
  • 設有2 個室外泳池,還有小屋、躺椅和泳池傘
  • 全套早餐 (收費)、免費借用單車服務、代客泊車 (收費)
  • 舞廳、禮品店、大堂電視
  • 大堂咖啡/茶、按摩/療程室、戶外傢俬
  • 許多旅客在評語裡給了住宿的泳池、熱心員工和地點等特色極高的評價。
客房特色
398 間獨特裝修的客房統統都提供高級寢具、手提電腦工作空間等享受,以及 書桌座椅和空調等設施服務。 許多旅客在評語裡給了住宿整潔、寬敞的客房正面評價。
更多客房設施服務包括:
  • 防敏寢具、埃及棉床單和特厚豪華床墊
  • 浴室有淋浴設備和風筒
  • 衣櫃或壁櫥、雪櫃和免費嬰兒床

類似住宿

住宿設施服務

泊車及交通

  • 店內設有無蓋代客泊車 (每日 USD25;可多次進出)
  • 附設代客泊車,車位有限
  • 店內設有輪椅可達車位
  • 店內設有非街泊車位

餐飲

  • 每日全套早餐供應時段:07:00 至 11:00;收費:成人 USD15 至 30,小童 USD10 至 15
  • 1 間咖啡店/咖啡室
  • 1 間酒吧/酒廊
  • 2 間池畔酒吧
  • 2 間餐廳
  • 二人/私人用餐
  • 公共空間提供咖啡和茶

店內餐廳

  • Circa 59
  • Palmettos Cafe
  • Paradise Pool & Bar
  • Starlight Lounge

休閒活動

  • 2 個室外泳池
  • 2 個浴缸
  • 公共空間電視
  • 全方位 SPA
  • 免費單車借用服務
  • 桑拿
  • 健身室
  • 健身班
  • 瑜伽班

親子設施

  • 2 個室外泳池
  • 兒童遊戲
  • 房內雪櫃
  • 房內嬰兒床
  • 泳池護欄
  • 圍欄泳池

便利服務

  • 24 小時接待處
  • 行李寄存
  • 禮品店/書報攤

旅客服務

  • 客房清潔服務 (每日提供)
  • 按要求更換毛巾
  • 婚禮服務

商務服務

  • 22 間會議室
  • 共享工作空間
  • 商務中心
  • 會議中心
  • 電腦工作站

戶外設施

  • 戶外傢具
  • 位處山區
  • 位處國家公園
  • 泳池小屋 (收費)
  • 泳池太陽傘
  • 泳池躺椅
  • 花園
  • 野餐區
  • 露台

全方位 SPA

  • 15 個療程室
  • 身體磨砂
  • 芳香療法
  • 阿育吠陀療法
  • 美甲/護足
  • 美容療程
  • 泰式按摩
  • 排毒裹敷療程
  • 深層組織按摩
  • 產前按摩
  • 瑞典式按摩
  • 腳底按摩
  • 熱石按摩
  • 雙人療程室
  • 體膜護理
  • SPA 每日開放

無障礙設施

  • 如需特定無障礙設施,請參閱預訂確認內的資料與住宿聯絡。
  • 升降機
  • 可供輪椅出入
  • 可視火警鐘
  • 客房鋪設薄身地毯
  • 樓梯扶手
  • 輪椅可達 SPA
  • 輪椅可達公廁
  • 輪椅可達升降機通道
  • 輪椅可達泳池
  • 輪椅可達停車場
  • 輪椅可達健身室
  • 輪椅可達登記櫃台
  • 輪椅可達餐廳
  • 輪椅通道
  • 輪椅通道 (可能有限制)

其他設施

  • 3 層樓層
  • 8 棟建築
  • 建於 1959 年
  • 宴會廳
  • 禁煙住宿
  • 舞會廳

客房設施服務

睡房

  • 免費嬰兒床
  • 防敏床上用品
  • 埃及棉床單
  • 雙層床褥

浴室

  • 毛巾
  • 私人浴室
  • 肥皂
  • 花灑
  • 洗頭水
  • 風筒
  • 廁紙

娛樂

  • 收費電影
  • 電視

餐飲

  • 咖啡機/沖茶器
  • 雪櫃

其他設施

  • 手提電腦工作空間
  • 夾萬
  • 空調
  • 書桌
  • 提供相連客房
  • 電腦椅
  • 電話
  • 熨斗/熨衫板
  • 獨立傢具
  • 獨立裝潢

政策

入住

入住時段開始時間:16:00;入住時段結束時間:01:00
提早登記入住服務按供應情況提供
延遲入住服務按供應情況提供
最低登記入住年齡 - 21 歲

退房

於 11:00 前退房
延遲退房服務按供應情況提供
延遲退房需額外付費

特別入住指示

住宿前台職員將親自迎接旅客到埗
登記入住時須由持卡人出示預訂所用的信用卡,連同相符的附相片身分證明文件。如有其他安排,須於抵達前與住宿協調
由住宿提供的資訊可能會使用自動翻譯工具翻譯。
如以「包早餐」房價預訂住宿,每間客房最多 2 位成人可享用早餐。額外住客須另付早餐費用。

如何進入住宿

接待處有人當值

寵物

寵物免費入住
輔助動物豁免收費
只可攜帶貓狗
總共 2 隻 (每隻寵物限重 45 公斤)
寵物不得獨留住宿內
備有離帶放狗區

小童與加床

歡迎兒童入住
3 位 17 歲或以下兒童可使用現有寢具免費入住父母或監護人的客房
恕不提供摺床/加床
免費按要求提供嬰兒床

此住宿接受以下付款方式

重要資訊

基本收費

你將需於住宿支付以下費用,並可能包含適用稅項:

  • 按金:每間住宿每日 USD150
  • 休閒設施費:每晚每間住宿 USD41
休閒設施費包括:
  • 使用商務中心/電腦
  • 使用健身中心
  • 房內樽裝水
  • 房內提供咖啡
  • 房內夾萬
  • 上網
  • 使用泳池
  • 運動用品/設施
  • WiFi 上網服務 (服務可能有限)

此處已列出所有由住宿提供的收費項目。

可選額外設施服務費用

  • 全套早餐費用:成人 USD15 至 30,小童 USD10 至 15 (大約金額)
  • 代客泊車:每日 USD 25 (多次進出)
  • 延遲退房需額外付費 (視乎供應情況而定)

住宿可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件及信用卡,以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
入住時使用的信用卡 (支付雜費用途) 之持卡人姓名,必須是主要預訂旅客。
住宿接受信用卡及扣帳卡等付款方式;不接受現金。
此住宿保留於旅客抵達前收取信用卡授權預付金的權利。
有提供無現金交易服務。
住宿內的保安設備包括一氧化碳探測器、煙霧探測器及窗花
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。
請注意,不同國家和住宿的文化和旅客政策或會有所不同,顯示的政策由住宿提供。

其他須知

泳池開放時間為 08:00 至 22:00
按摩服務及SPA 療程必須提早預訂;若要預訂,請於抵達前按預訂確認上的聯絡資料聯絡此住宿
只有已辦理入住手續的住客方可進入客房
住宿設有相連房/相鄰房,但需視乎供應情況而定,住客可致電預訂確認中的電話號碼向住宿提出要求
16 歲以下住客禁止使用健身設施
18 歲以下住客禁止使用 SPA
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ+ 友善)

住宿又稱為

Riviera Noble House
Riviera Noble House Resort
Riviera Palm Springs Noble House
Riviera Palm Springs Noble House Resort
Riviera Palm Springs Tribute Portfolio Resort
Riviera Tribute Portfolio Resort
Riviera Palm Springs Tribute Portfolio
Riviera Tribute Portfolio
Riviera Palm Springs Tribute Portfolio Starwood Hotels Hotel
Riviera Tribute Portfolio Starwood Hotels Hotel
Riviera Palm Springs Tribute Portfolio Starwood Hotels
Riviera Tribute Portfolio Starwood Hotels
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Riviera Resort Palm Springs Palm Springs

常見問題

棕櫚泉里維耶拉度假村是否設有泳池?

是,此住宿設有2 個室外泳池。泳池 08:00–22:00 開放。

入住棕櫚泉里維耶拉度假村需要多少錢?

截至 2026 年 4 月 19 日,2 位成人於 2026 年 5 月 4 日入住棕櫚泉里維耶拉度假村 1 晚的價格低至 HK$995,未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價,可能隨時變動。請選擇日期以查看最準確的價格。

棕櫚泉里維耶拉度假村是否寵物友善住宿?

是,此度假村允許旅客攜帶貓狗入住 (總數上限為 2 隻),每隻寵物的重量上限為 45 公斤。

棕櫚泉里維耶拉度假村的泊車位收費多少?

此住宿有提供代客泊車服務,費用為每日 USD25。

棕櫚泉里維耶拉度假村的登記入住時間是?

登記入住開始時間:16:00;登記入住結束時間:01:00。延遲入住服務限時提供。

棕櫚泉里維耶拉度假村的退房時間是?

退房時間為 11:00。此住宿有提供延遲退房服務,並酌量收費 (視乎客房供應情況而定)。

棕櫚泉里維耶拉度假村位於哪裡?

此SPA度假村位於棕櫚泉市中心,距離聖哈辛托山 1.4 公里,而且距離棕櫚泉會議中心 3.2 公里。棕櫚泉航空博物館和莫爾頓植物園亦位於 10 公里內。

評價

棕櫚泉里維耶拉度假村的評價

7.8

不錯

8.0

整潔度

7.6

設施服務

8.4

職員與服務

7.4

住宿狀況
10 分評分,優異;532 則評價中有 263 則
8 分評分,不錯;532 則評價中有 87 則
6 分評分,一般;532 則評價中有 76 則
4 分評分,欠佳;532 則評價中有 43 則
2 分評分,很差;532 則評價中有 63 則

評價

8/10 不錯

Alison

親子同遊
讚好:職員與服務和設施服務
不滿:住宿狀況
The property is older and some parts of it are run down (like the pillows of the pool cabanas), but our family of 4 had a relaxing time spending 3 nights here. The price was inflated because of Cochella, so it was probably not worth $399 per night for 2 queen beds. There wasn't much ventilation in the bathroom, so it got kind of musty in there and the property is so massive it was a long walk to the lobby. I would recommend if you can get the regular rate ($135/night) and not have to pay up during high season. My husband had a massage at the spa ($165 for 1 hr) and said it was great. The workout room was really nice and we intended to use the free bikes but never did.
於 2026 年 4 月住了 3 晚

10/10 優異

Daniel

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay in Palm Springs! Close to the airport which was such a luxury. It is also close to the downtown area! Great views all around the area as well. Friendly staff and great rooms as well. The beds were comfortable and the washrooms were so spacious. Would highly recommend.
於 2026 年 4 月住了 5 晚

8/10 不錯

Laura Clare

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall a nice stay. Pools were great and clean. Lovely view.
於 2026 年 4 月住了 4 晚

10/10 優異

Sunshine

親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing stay. We will be back
於 2026 年 3 月住了 2 晚

2/10 很差

Jennifer

不滿:整潔度、職員與服務、設施服務和住宿狀況
everything was closed off besides the main pool and the bar there
於 2026 年 4 月住了 2 晚

10/10 優異

Manuel

親子同遊
讚好:職員與服務
The pool was nice and the pool bar tender was very helpful.
於 2026 年 3 月住了 1 晚

6/10 一般

Norma

親子同遊
Call the property before you go to make sure everything will be open
於 2026 年 4 月住了 3 晚

6/10 一般

Pravin

讚好:整潔度、職員與服務和住宿狀況
The room was nice lots of things at this property but the ac was broken and didn’t work.
於 2026 年 4 月住了 2 晚

6/10 一般

Marshall

讚好:職員與服務和住宿狀況
As seniors we missed a few things. 1. Access to an elevator to our second floor room, 2. parking lot was a ways from our room, 3. We were not able to access either of the 2 restaurants on the property. We were told this was due to a large group of people that were staying there. 4. We reported an inability to get hot water in our shower. ( We were however, given a full Resort fee stay discount for this), 5. All staff were very professional and wanting to care for our nees
於 2026 年 4 月住了 4 晚

2/10 很差

Eugene

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Dont ever stay here. Real Bad
於 2026 年 4 月住了 7 晚

10/10 優異

Ram C

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall good but some of room Standard not that modernized . But location and outer attraction is perfect .
於 2026 年 4 月住了 3 晚

4/10 欠佳

Negin

親子同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Hallway carpets were filthy, shower water pressure was low, hot water wasn’t available the first night, hotel was fully booked for a private event and restaurant was not available for general party even though breakfast was included. The beds were comfortable but rooms outdated. Overall will never return back to the hotel. Staff were nice.
於 2026 年 4 月住了 2 晚

4/10 欠佳

Magui

家人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
El hotel es viejo y le falta bastante mantenimiento, la alfombra súper desgastada y los colchones de nuestra habitación aguadisimos una cosa exagerada, nunca nos había tocado un hotel así, es la habitación 5131. Cuando reservamos elegimos con desayuno y el día que nos hospedamos había un evento de una religión y el restaurante estaba cerrado al público ya que hicieron bufete para las personas de la religión. Despues de andar preguntando nos ofrecieron un tipo desayuno en una cafetería del hotel, pero nada que ver con lo que pagamos $$$$ Ya después nos enteramos por una empleada del hotel que lo van a demoler que sólo estará abierto hasta el 31 de mayo. La verdad no lo recomiendo
於 2026 年 4 月住了 2 晚

2/10 很差

Aivenelle

親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Our stay at Riviera Palm Springs started with a very frustrating check-in experience. We arrived at 3:30 PM, just before the 4:00 PM check-in, and were told our room would be ready in 40 minutes. We agreed to wait. After more than an hour with no update, I returned to the front desk and was simply asked if I received a text. When I said no, I was told the room was still not ready—no apology, no explanation, and no effort to assist. I even offered to take any available room just to avoid waiting longer, but there was no urgency or proper accommodation. This is unacceptable, especially since we booked in advance. With an 11:00 AM check-out, there is ample time to prepare rooms. When we were finally given a room, it had a very poor view that did not match expectations. I have video proof. The lack of communication, accountability, and basic customer service was disappointing. I am requesting a partial refund or compensation for this experience.
於 2026 年 4 月住了 1 晚

4/10 欠佳

Keith (Redlands)

讚好:整潔度
Mediocre hotel, especially for the price.
於 2026 年 2 月住了 1 晚

10/10 優異

Darcy

讚好:整潔度、職員與服務和設施服務
Fabulous place.
於 2026 年 3 月住了 5 晚

2/10 很差

Pam

多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Avoid if you aren't part of the "Private Party" I booked a premium room here expecting a standard resort experience, but the hotel was completely overtaken by a large private event (a Bar Mitzvah). While the staff was apologetic, it didn't change the fact that the primary amenities I paid for were unavailable. Limited Dining | Event-Focused | Family-Heavy Service - Staff were polite but couldn't provide access to closed areas. Amenities - All on-site restaurants and bars were closed for a private buy-out. Pool - Crowded with children from the event; not a relaxing atmosphere. Property - Dated, not clean and poorly maintained for the price point. It is frustrating to pay for "resort amenities" only to find them closed for private functions. If you aren't part of the specific group staying here, you are essentially a second-class citizen. Not the IHG quality I expected. I will not stay there again and neither should you..
於 2026 年 4 月住了 2 晚

10/10 優異

Vanessa

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Yes
於 2026 年 3 月住了 1 晚

2/10 很差

Darren

家人同遊
不滿:整潔度、職員與服務和住宿狀況
We stayed 8 days with elderly parents (walker + wheelchair) and had a shockingly poor experience. The resort felt empty despite being “full,” and we were placed in a far building not suitable for mobility needs. Our “upgrade” overlooked a parking lot and active construction. The adjoining doors were stuck shut due to extreme dirt buildup — housekeeping had to repeatedly get more supplies just to clean it enough to open. Issues were constant: broken or ineffective AC, missing or non-working phones, bathroom doors that wouldn’t close or reopen, unsafe showers flooding floors, broken safe, and even a patio that sank underfoot. After being moved rooms, problems continued. The toilet wouldn’t flush unless we manually added water. Housekeeping came only 3 times in 8 days, often leaving no towels or supplies. Requests for basics took hours or never arrived. Food service was frustrating: long waits, wrong orders, and poor service. “Free breakfast vouchers” weren’t worth the hassle. The pool felt unclean, and loud parties disrupted sleep with little security response. We’ve stayed here 6 times and hosted conferences — heartbreaking to see the decline. I wouldn’t host a monkey poo fight here. Stay somewhere else.
於 2026 年 3 月住了 8 晚

2/10 很差

Jose A

不滿:整潔度、設施服務和住宿狀況
What was supposed to be a relaxing, first-time trip to Palm Springs turned into a very disappointing experience. During our stay, multiple restaurants and bars on the property were closed, and the pools were also unavailable. None of this was communicated to us ahead of time. We later found out that the majority of the hotel had been rented out to a large group, which clearly impacted the overall guest experience. Unfortunately, the lack of transparency was only part of the issue. Staff consistently provided conflicting and inaccurate information, which made it difficult to plan anything and added to the frustration. Overall, the service felt disorganized and unwelcoming. While the resort fee was waived, it did not adequately address the extent of the inconvenience and disruption to our stay. Would not recommend based on this experience.
於 2026 年 3 月住了 4 晚

10/10 優異

Joshua

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay and relax.
於 2026 年 3 月住了 6 晚

4/10 欠佳

Briana

親子同遊
讚好:職員與服務
The staff was very friendly and helpful but the hotel was hosting a 600 person event for Passover which was not known to us before arriving, and severely limited the amenities available to us during our stay. Our room was facing a pool which after moving in we found out we were not allowed to use as it was only for the private event. We tried to get breakfast at the in hotel cafe and were told the breakfast items had been taken off the menu because they weren't kosher and they couldn't risk cross contamination. We were told that the main restaurant at the hotel was also going to be kosher only so would only have 2-3 items on the menu you could order for dinner. Poolside ordering was suspended because the event had brought in their own chefs for separate dining in another area. We tried to order drinks at the pool bar but were told all blended drinks were unavailable because of potential cross contamination so only sodas in cans could be ordered. We essentially had to leave the hotel for all meals and every evening for dinner instead of being able to enjoy staying put, and again had to travel a few buildings away from our room to the main pool since we weren't allowed to use the one directly in front of our room. Very weird to not have the limitations disclosed ahead of our stay due to the nature of the private event. We have stayed at this hotel about 5 times before and this was an unusual experience.
於 2026 年 3 月住了 2 晚

10/10 優異

Lowry Erica

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place was so quintessentially Palm Springs we absolutely loved it! I hope they keep most of the decor when they remodel. The lobby, shared pools, and grounds were so beautiful! The breakfast at the restaurant was delicious (albeit expensive like all restaurants we went to!). The only thing that wasn’t great was the food at the coffee shop (coffee was great, pastries were very old and stale and the pizza was odd tasting, not like pizza) an the bathrooms in the rooms - they had sliding barn doors that didn’t close all the way which is silly. We were just with our small family, and there were so many other restaurant to choose from, that this don’t put any damper on our trip. We would highly recommend if you’re looking for a beautiful pool to relax around on your trip! We will absolutely be back!
於 2026 年 3 月住了 6 晚

10/10 優異

Lisa

伴侶同遊
讚好:整潔度
Had a wonderful time! No complaints here!
於 2026 年 3 月住了 3 晚

10/10 優異

john

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Although there 3 restaurants, seems like none were open
於 2026 年 3 月住了 3 晚