Bedford Panacea Museum Hotels

"Building is tired but it’s reflected in the price."

"Clean good sized room. Good freshly cooked breakfast. Close to town "

"Front desk staff were lovely. The hotel itself is very nice, room was a bit run down - missing faucet handle bit, needing a little tlc overall. Sheets seemed clean but I found hair that wasn’t mine around the room. My biggest complaint though isn’t with the hotel itself but instead the restaurant within the hotel. No matter when I called or how many times, they never answered. Not once during my entire stay. Reception tried to connect me - no luck. When I went to the restaurant they told me they couldn’t do lattes or coffee to go although earlier people were taking hot drinks to go. They were out of gluten free toast although it’s on their menu as something available daily. Room service was a big let down. Other people seemed to have the same issue."

"We didn’t use the bar or the breakfasts but the staff were friendly and provided extra t bags etc when we needed it"

"Perfect stay. Great for anyone working or wanting to have a break away. All amenities are very local and has been done to a high standard within the apartments. Will be naking this my monthly stop when i have been office weeks "

"Overall a good stay. The property is well located, very warm "

"MAIN PROBLEMS SO BAD I SECURED A 75% REFUND THROUGH A USA CREDIT CARD REFUND FILING.Bedroom - Main Single Bed - Unusable. Never replaced. The other bedroom’s twin beds were too short and too narrow and next to shower with mold.En Suite Shower - Mold - Health hazard. Never removed.En Suite Extraction Fan - Mold Problem - Removed after a few days.Satellite TV - Signal Problem for All Channels - Never repaired.Rowing Machine - Landlord specifically confirmed by email before booking the rowing machine was available and working. Reality is the rowing machine had already gone at least a year ago. Flat/Apartment Decor - Online photos show very different and better decorations and linens. In reality, some decorations were even just missing, e.g. dried flowers in pots. Electronic Key Fob For Ground Main Door - Broken. Required to wait many times, extensively for strangers who's fobs worked. Eventually exchanged fob when building staff first available days later."