Welcome to Casa Del Palms!!
Enjoy our beautifully renovated coastal retreat just a short stroll from the beach (a 3 min walk!), complete with a heated pool, hot tub, pirate-ship sand play area, and a full game room for endless family fun.
Home layout
1st Floor
Bedroom #1 - Queen bedroom with en-suite bathroom (walk-in shower) and private patio/pool deck access
Bedroom #2 - Queen bedroom with private patio/pool deck access
Bedroom #3 - Queen bedroom
Bedroom #4 - Full guest bathroom with walk-in shower
• Chill room adjoining game room with arcade games, foosball, and poker table, laundry area to just relax in
• Separate game room with pool deck access, pool table, skeeball, and air hockey
2nd Floor
• King bedroom with twin daybed and trundle, plus en-suite bathroom with walk-in shower, walk-in closet
• Open Living room and dining area with 2 access points to a wrap around deck with Gulf views
• Fully equipped kitchen
POOL & OUTDOOR AREAS
• Pool deck with loungers and seating
• Sand play area with pirate ship structure
• Outdoor BBQ hut with seating
• Fire pit
• Pool, hot tub, heating options
PARKING
• Parking for 3–4 cars in the driveway
PET POLICY
• Dog friendly with $150 fee per stay, not per pet
• No breed or size restrictions
NEARBY ATTRACTIONS
• Nearest beach access: #81 & #82 (about a 3-minute walk)
• Pier Park: approximately 10-minute drive
• St. Andrews State Park: approximately 30-minute drive
• Frank Brown Park: approximately 9-minute drive
BOOKING POLICIES
• Minimum age to book: 21 (families exempt)
• ⚠️ Spring Break Policy:
• Panama City Beach is currently proposing a city ordinance that would require all vacation rental guests to be 21 years of age or older, unless staying as part of a family. The primary renter and all guests must be 21+, with ID verification required prior to check-in. Hosts are required to enforce this policy and no exceptions can be made.
No smoking inside the home. If you smoke outside, it must be 10 feet away from all doors and windows, and guests are expected to pick up cigarette butts/smoking messes.
No events, parties, weddings, wedding receptions, large group “dinners”, or other large gatherings are allowed. If you plan on having other guests over, they must be included in your total guest count and may not exceed the maximum occupancy of the home. Review additional rules for more info.
No outside guests allowed at any time. Please contact host if you would like someone added to the reservation for liability purposes.
Children must never be left unattended.
Pets are OK with a fee (must be paid) but are not allowed in the home alone without being in a crate/kennel nor on furniture or beds. Guests are expected to pick up ALL pet messes inside and out. Pet fee does not cover pet messes.
Rental Agreement Terms & Conditions
Introduction:
This document outlines the terms and conditions applicable when booking and staying at our rental property. By proceeding with the booking, you acknowledge and agree to abide by these conditions, including all property-specific rules.
As an equal opportunity company, we firmly adhere to a policy of non-discrimination. We welcome all guests without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our commitment to inclusivity and equality ensures a welcoming and respectful environment for everyone.
Renter Requirements:
- The primary renter must adhere to the age requirements as advertised on the booking platform at the time of booking.
- The primary renter (named Guest) is responsible for all communications regarding the reservation, cancellation, and damage policies, and must by law be present the entirety of the stay. Other guests (invitees) are not party to these discussions.
Property Damage Protection Policy:
- Damages must be reported to the property owner within 12 hours of occurrence to be covered by the Property Damage Waiver. All reservations are covered up to $1,500 in damage (read the Waivo disclaimer at the end of this document for more information). Please note: this is NOT trip insurance. All guests and travelers are advised to purchase a trip insurance policy.
Check-In & Check-Out:
- Check-in: 4:00 PM local time on arrival date.
- Check-out: 10:00 AM local time on departure date.
- Early check-in requests are subject to availability and are never guaranteed.
Damages:
- Immediate reporting of damages to the property during your stay is required. Photo and video documentation is provided to the property management company before and after each reservation to ensure fairness and honesty.
- Guests are liable for repair/replacement costs exceeding deposit or Property Damage Waiver Fee.
Eviction Policy:
- Unlawful activities, damage to the property, excessive noise, or breach of agreement terms can lead to eviction without refund or deposit return. Additional charges may apply for damages discovered post-eviction.
Lost Items:
- The Owner is not responsible for lost, stolen, or left-behind items. Efforts will be made to return found items upon request, with shipping costs covered by the guest.
Maintenance:
Report maintenance issues or discrepancies immediately. If any are found after arrival, they should be reported within 2 hours of arrival. Normal wear and tear are not considered maintenance issues.
Please DO NOT spam the host or property manager with photos of items that are normal wear and tear.
The management may enter the property for maintenance or inspection.
After-hours emergencies should be reported via our business line.
Housekeeping/Cleaning:
Report any cleaning issues or missing linens upon check-in, or within 2 hours of arrival.
The home comes equipped with essentials for a starter pack; replenishing supplies is the guest`s responsibility.
Promptly report any missing items in the property as soon as they are noticed, rather than waiting until the end of the stay. Failure to inform us in a timely manner is considered negligence on the part of the guest. Prompt reporting allows us to address and rectify any issues quickly, ensuring a pleasant and comfortable stay for all guests.
Cancellation Policy:
The cancellation policy for your booking is determined by the platform through which you made your reservation. To provide you with peace of mind, we strongly recommend purchasing a separate trip insurance policy. This ensures coverage in the event that unforeseen circumstances require you to cancel your stay. Please review the specific cancellation policy on your booking platform for detailed information and remember that we uphold the cancellation policy in place at the time of booking.
Harassment Policy:
We maintain a strict policy against harassment in any form. Abusive, threatening, harassing, violent, hostile, or inappropriate language towards our staff, servicers, vendors, or other guests is not tolerated under any circumstances. Failure to adhere to this policy may result in the immediate termination of your stay without a refund and is considered a breach of the rental agreement. We are committed to providing a safe, respectful environment for all guests and staff, and we appreciate your cooperation in upholding these standards.
WiFi/Internet/TV:
- Internet services are provided subject to availability.
- The WiFi password is available in your check-in instructions, your guest portal, and the Touch Stay Guide at all times.
Bunk Beds & Sleeper Sofas:
Top bunk beds are for children under 100 pounds. Safety instructions for bunk bed use must be followed.
Sleeper sofas sleep 2 people maximum.
Stairs:
- Stairs are maintained regularly. Guests use stairs at their own risk.
No Smoking or Open Flames:
Smoking and open flames are strictly prohibited inside the unit and on the balconies/breezeways (unless a fire pit has been placed there by owner/property manager). HOAs may require smoking to occur in parking lots; homes and townhomes require you to be a minimum of 10 feet away from all doors and windows. Messes must be picked up. Violations will incur charges.
This policy encompasses all forms of smoking, vaping, and the use of e-cigarettes. In addition, while we recognize the legal use of medicinal marijuana, the following guidelines apply:
Prohibited Areas:
Smoking, vaping, and the use of e-cigarettes or medicinal marijuana are strictly forbidden inside the rental unit and on the balcony.
Legal/Medicinal Marijuana Use:
The use of legal or medicinal marijuana is permitted outside the rental unit in designated areas, in compliance with local regulations.
Guests are required to dispose of all marijuana residue and paraphernalia before departure.
Proof of a valid prescription may be requested, in line with Florida state law.
Enforcement and Penalties:
Violations, such as evidence of smoking or marijuana use inside the unit, will result in additional cleaning fees, forfeiture of the security deposit, and potential eviction.
Guests are responsible for any costs associated with restoring the unit to a smoke-free condition.
By booking and staying at our property, guests agree to these terms, ensuring a clean and comfortable environment for all. We appreciate your cooperation and understanding.
Pet Policy:
Our properties have specific guidelines regarding pets, and it`s essential to check the listing details to determine if pets are allowed, as this is subject to HOA policies or the owner`s preference. If pets are permitted:
- Pets must not be left alone in the property unless secured in a crate or kennel.
- Pets are not allowed on beds or furniture.
- All pet messes, both inside and outside the property, must be promptly cleaned up by the pet owner. The pet fee covers additional cleaning inside the property but does not extend to waste pickup. Failure to adhere
