I wanted to leave some feedback about our stay because I think it's important for future guests.When we arrived, we noticed the home was not as clean as we expected. There were beer cans left outside, a dead cockroach on the upstairs floor, and the second and third floors appeared not to have been vacuumed or mopped. Overall, those areas felt quite dirty.We also found that a door on the second floor was loose and damaged. Unfortunately, my child fell through the slats of one of the bunk beds, which was very concerning. We contacted maintenance, and while they came out promptly, only one of the reported issues was addressed.Another issue was the elevator. It was not working, and we were later informed that it is not intended for guest use. We were not aware of this before our stay, and since the property has an elevator, we assumed it would be available. It would be helpful if this was clearly stated in the listing before booking.After we reported the cleanliness concerns, the cleaning crew returned but only cleaned the main living area. Unfortunately, the first, second, and third floors that we had specifically mentioned still were not properly cleaned. We appreciate the responsiveness of the maintenance team, but overall we were disappointed because the home did not meet the level of cleanliness and maintenance we expected. We hope this feedback helps improve the experience for future guests.