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关于火烈鸟酒店和大楼的点评

2 out of 5
火烈鸟酒店和大楼
15525 Front Beach Rd, Panama City Beach, FL

点评

7.8

还可以

10 分 - 超赞。403 条好评，共有 949 条点评" "
8 分 - 还可以。233 条好评，共有 949 条点评" "
6 分 - 一般。145 条好评，共有 949 条点评" "
4 分 - 很差。68 条好评，共有 949 条点评" "
2 分 - 糟糕。100 条好评，共有 949 条点评" "

7.6/10

清洁度

8.2/10

员工和服务

7.4/10

服务设施

7.0/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Isaac

与配偶出行
满意：员工和服务，清洁度
Desk staff was very nice and helpful in any assistance I needed in the trip. Location is very convenient. Walkable distance to a few restaurants and stores. Very short driving distance to Target and Walmart. Bathroom could use an update but reasonable for the price.
2024 年 5 月入住 2 晚
Team Flamingo 于 2024年05月14日 的回复
Thank you for the feedback Isaac. We appreciate the time you took to fill out this post-stay review. We can't wait to welcome you back to The Flamingo again soon!

8/10 还可以

Sandy

与家人出行
满意：员工和服务，清洁度
I won’t book a ground floor room in tower again. Folks are very noisy into wee hours right outside the room. Street noise also very audible. I didn’t sleep well at all. But, if you are looking for an easy-on-the-pocketbook place to stay, you won’t be disappointed. Room is clean and beach is a few short steps away.
2024 年 5 月入住 2 晚
Team Flamingo 于 2024年05月13日 的回复
Sandy, thank you for the feedback. We appreciate the time you took to fill this review out after your stay at The Flamingo. We can't wait to welcome you back again soon!

8/10 还可以

Heather

与家人及幼儿出行
满意：服务设施，员工和服务
The staff is AMAZING! The property is in a great location. Not updated but for the price it was perfect. I will definitely stay there again.
2024 年 5 月入住 1 晚
Team Flamingo 于 2024年05月13日 的回复
Thank you for the positive feedback Heather. We appreciate the time you took to fill this review out after your stay with us at The Flamingo. We can't wait to welcome you back again soon!

10/10 超赞

Emilie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The atmosphere and vibe of the property creates a very casual friendly place and space to meet other guests.
2024 年 5 月入住 3 晚
Team Flamingo 于 2024年05月13日 的回复
Emilie, thank you for the feedback. We are so happy you enjoyed your stay with us! We can't wait to welcome you back again soon!

10/10 超赞

Robyn

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Breath taking view
2024 年 5 月入住 2 晚
Team Flamingo 于 2024年05月11日 的回复
Robyn, thank you for taking the time to fill this review out. We are so glad you enjoyed your stay with us and got to experience our beautiful Panama City beaches. We look forward to the opportunity to welcome you back again soon!

4/10 很差

cinthya

不满意：住宿条件和设施，清洁度
2024 年 5 月入住 2 晚
Team Flamingo 于 2024年05月11日 的回复
Thank you for the feedback Cinthya. We would love the opportunity to hear some detailed feedback on your experience here at The Flamingo so we can ensure a better experience the next time you decide to stay with us.

6/10 一般

Brian

与家人及幼儿出行
不满意：住宿条件和设施，清洁度
Property is old and room carpets are extremely dirty.
2024 年 5 月入住 2 晚
Team Flamingo 于 2024年05月14日 的回复
Thank you for the feedback Brian. We would love the opportunity to hear some detailed feedback on your experience at The Flamingo so we can ensure a better experience the next time you decide to stay with us.

10/10 超赞

Sheila

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very accomodating. Property's location was convenient for walking to the places I needed to go.
2024 年 4 月入住 4 晚
Team Flamingo 于 2024年05月11日 的回复
Sheila, thank you for the positive feedback. We appreciate the time you took to fill out this post-stay review. We are so happy you enjoyed your stay with us and we can't wait to welcome you back to The Flamingo again soon!

10/10 超赞

Susan

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Right on the beach. Loved having a kitchen.
2024 年 4 月入住 4 晚
Team Flamingo 于 2024年05月11日 的回复
Susan, we are so glad you enjoyed your stay with us. Thank you for filling out this post stay review and giving us a high score! We look forward to the opportunity to welcome you back soon!

2/10 糟糕

Diane

不满意：清洁度、服务设施、住宿条件和设施
I was extremely disappointed was moved 2 times 1st room mildew smell room ceiling leaking on 2nd bed quest service move to room#2 dirty rusty bathroom tv wasn’t working chair in room #2 was stained. Both of these rooms was a disgrace. Will never stay there again, I want a refund for the night I stayed there moving from room to room.
2024 年 4 月入住 4 晚
Team Flamingo 于 2024年05月11日 的回复
Thank you for the feedback Diane. We apologize that your experience with us was not as enjoyable as it should have been. We take our guest's experiences very seriously and always try our best to accommodate each and every guest. Thank you for taking the time to provide us with your honest feedback. We definitely appreciate any and all feedback so we can use it as a chance to improve for all of our current and future guests.

10/10 超赞

jorge

满意：清洁度、员工和服务、服务设施
Easy check in and out. The whole property could use a good remodeling, you can tell it’s old…
2024 年 4 月入住 2 晚
Team Flamingo 于 2024年05月14日 的回复
Jorge, thank you for the positive feedback! We are so happy you enjoyed your stay with us and can’t wait to welcome you back to The Flamingo again soon!

6/10 一般

Debra

满意：员工和服务
2024 年 4 月入住 1 晚
Team Flamingo 于 2024年05月14日 的回复
Thank you Debra, for your feedback. We hope to see you again.

4/10 很差

Nicholas

与家人及幼儿出行, 与家人出行, 与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
We didn't realize the stay was for the property across the street, which has no pictures on their site of. The room was dirty , black mold in the bathroom and hair all over the bathroom floor. The room smelled of mildew and cigarette. Housekeeping didn't even come in to change sheets or bring new towels. They advertise a bar on their website which was one of the reasons we booked but that's false advertisement. Will not be staying again
2024 年 4 月入住 2 晚
Team Flamingo 于 2024年05月14日 的回复
Thank you for the feedback Nicholas. We would love the opportunity to hear some detailed feedback on your experience at The Flamingo so we can ensure a better experience the next time you decide to stay with us.

8/10 还可以

HIRAM

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Clean rooms, great location to walk to the beach. The only small thing was the room did not had soap or a closet with an iron and iron table. Those things are considered minor to be because I had brought my own personal hygiene items. But as people younger they usually go on the fly and don’t have those few things
2024 年 4 月入住 1 晚
Team Flamingo 于 2024年05月13日 的回复
Hiram, thank you for the feedback. We do not keep an iron or an ironing board in the rooms but we have them available at the front desk for you to sign out and use for the duration of your stay. Our desk is 24/7 so you can ask for one at anytime the next time you decide to come stay with us. We are so glad you enjoyed your stay with us and can't wait to welcome you back again soon!

10/10 超赞

Jaydon

满意：清洁度、员工和服务、住宿条件和设施
Nice, easy beach access
2024 年 4 月入住 1 晚
Team Flamingo 于 2024年05月15日 的回复
Thank you for the feedback Jaydon. We are so glad you enjoyed your stay with us and can't wait to welcome you back to The Flamingo again soon!

2/10 糟糕

Devan

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
The flamingo hotel and tower share false advertising online and do not fully disclose the actual conditions of their rooms. We booked a stay for 1 night and were issued a room in the motel across the street. The across the street motel looks like something out of the best drug running movie you’ve ever seen. The parking lot is very small and almost too small to get a Nissan Rogue down the aisle to leave. When we opened the room, it seemed okay until we turned on the lights. The room was covered on black mold, from the front room to the back and even in the bathroom. The toilet seat was cracked and it looked like someone had tried to punch a hole through the door. The walls in the kitchen were filthy dirty with food that had been splattered from skillets/pans. The stove and oven were not properly put together, and was definitely a fire hazard. There were pills outside of our door on the ground, none of which were ours. When we walked out of the door to go back to the office across the street, the woman that checked us in was walking out of the room next door to us. Before we checked in, we received a message from the hotel that invited us to check early to see if our room was ready, around 12. We checked and were told that it was not ready but we could use the pool and beach access. We waited for about 4.5 hours for our room to be “ready” only to walk into that cess pool. A full refund is pending.
2024 年 4 月入住 1 晚

10/10 超赞

Brad

满意：清洁度、员工和服务、住宿条件和设施
Stayed with my husband and our two young kids. Friendly and helpful staff. Relaxing property with a nice beach front room and a balcony, kitchenette, and little dining area with a couch. Will definitely stay there again.
2024 年 4 月入住 2 晚
Team Flamingo 于 2024年05月15日 的回复
Brad, we thank you for taking the time to fill this out and provide us with your feedback. We are so happy you and your family enjoyed your stay with us and we look forward to the opportunity to welcome you back to The Flamingo again soon!

2/10 糟糕

Brittka

不满意：清洁度、员工和服务、住宿条件和设施
I didn't like nothing about this place
2024 年 4 月入住 1 晚
Team Flamingo 于 2024年05月15日 的回复
Thank you for the feedback and the time you took to fill this review out.

2/10 糟糕

Devin

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our room had black mold in the bedroom and bathroom. The floor in front is the bathroom sink seeps water when you step on it. Front desk seemed unconcerned about these complaints. Someone is going to end up sick from all the mold. For the record, we were in a room across the street from the main hotel.
2024 年 4 月入住 1 晚
Team Flamingo 于 2024年05月15日 的回复
Thank you for the feedback, Devin. We regret to hear your stay was not as enjoyable as it should have been. Thank you for taking the time to fill out this review. We would love the chance to make it up to you on your next stay at The Flamingo.

10/10 超赞

Marie-Christine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Très bien situé sur le bord de la mer! Prix très bon !
2024 年 4 月入住 2 晚
Team Flamingo 于 2024年04月26日 的回复
Thank you for your kind feedback. We are so glad you enjoyed your stay with us! We can't wait to welcome you back to The Flamingo again soon!

6/10 一般

DEVIN

满意：员工和服务
不满意：住宿条件和设施，清洁度
Just dirty all around
2024 年 4 月入住 1 晚
Team Flamingo 于 2024年04月26日 的回复
Devin, thank you for the feedback. We would love to know more details about your experience with us so we can use it as a chance to improve for your next stay. We hope you'll come stay with us again and look forward to the opportunity to welcome you back!

10/10 超赞

FRANCES

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Check in was simple. Beds were excellent! Can I buy the one I slept on lol . Loved the beach access! Having coffee maker, stove, refrigerator, and microwave was awesome! I will definitely stay here again when I come back and I highly recommend. Great value and convenient to everything. Beautiful views from the decks!
2024 年 4 月入住 2 晚
Team Flamingo 于 2024年04月26日 的回复
Thank you for the positive feedback Frances. We are so glad you enjoyed your stay to the point you'd want to take a bed home with you! We appreciate the time you took to fill this out for us and can't wait to welcome you back again soon!

10/10 超赞

Paula

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The beds were comfortable, enjoyed the balcony and the kitchen
2024 年 4 月入住 2 晚
Team Flamingo 于 2024年04月26日 的回复
Paula, thank you for the review. We are happy to hear you enjoyed your stay with us. We are fortunate to have beautiful views from our Tower balconies that our guests are able to experience with us. We can't wait to welcome you back to The Flamingo again soon!

8/10 还可以

Amanda

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It's not the newest on the block, but it's affordable and great for what you're paying for. My husband has stayed here before & enjoyed it enough to request it again. We had a great stay, clean room, and friendly staff. It surpassed my expectations, especially for the price in a spring break town. The direct access to the beach, easy parking, and lots of dining options within walking distance or a short drive was the most appealing part for me. Our room had a few minor details that could have been addressed (peeling bathroom door, a small bathroom renovation), but it was CLEAN and had everything we needed inside. That's really all I look for in a room, honestly. It's worth the money we paid for our room.
2024 年 4 月入住 1 晚
Team Flamingo 于 2024年04月26日 的回复
Amanda, thank you for taking time to fill out this review and provide us with such honest and kind feedback. We appreciate all of our Flamingo guests and are so glad you and your husband enjoyed your stay with us. We look forward to the opportunity to welcome you back again soon!

8/10 还可以

Ella

2024 年 4 月入住 2 晚
Team Flamingo 于 2024年05月14日 的回复
Ella, thank you for the positive feedback! We are so happy you enjoyed your stay with us and can’t wait to welcome you back to The Flamingo again soon!

8/10 还可以

Kathy

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Loved the views from my room. But was over pool and at night there where up to 15 people in hot tub and they where very loud.
2024 年 4 月入住 3 晚
Team Flamingo 于 2024年04月26日 的回复
Kathy, thank you for the feedback. We appreciate you for taking the time to fill out this review. For any future stays with us, please let us know while you're here so we can address the situation and make your stay as enjoyable as possible. We look forward to welcoming you back to The Flamingo again soon!

10/10 超赞

Carlos

2024 年 4 月入住 2 晚
Team Flamingo 于 2024年05月11日 的回复
Carlos, thank you for the positive review. We appreciate the time you took to fill this out. We can't wait to welcome you back to The Flamingo again soon!

10/10 超赞

marshia

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff! Rooms comfortable and spacious
2024 年 4 月入住 2 晚
Team Flamingo 于 2024年04月18日 的回复
Marshia, thank you for the positive score! We are so happy you enjoyed your stay with us and found the room to be to your liking. We can't wait for the opportunity to welcome you back again soon!

2/10 糟糕

Tierra

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Team Flamingo 于 2024年04月18日 的回复
Tierra, thank you for taking the time to fill out your post-stay review. We apologize that your stay wasn't as enjoyable as it should have been. We would love to know your direct feedback as it gives us a chance to improve for your next stay. Thanks again Tierra!

2/10 糟糕

Robert

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 6 晚
Team Flamingo 于 2024年04月11日 的回复
Robert, thank you for the feedback. We apologize you didn't enjoy your stay with us. Please feel free to reach out to us and let us know how we can improve for the next time you decide to come stay with us.

6/10 一般

tiana

2024 年 4 月入住 3 晚
Team Flamingo 于 2024年04月11日 的回复
Tiana, thank you for the feedback. Please feel free to let us know how we can improve for your next stay with us!

10/10 超赞

Shana

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Flamingo is the only place my family will stay. From everything you need being there to the staff that goes above and beyond.
2024 年 4 月入住 4 晚
Team Flamingo 于 2024年04月11日 的回复
Shana, thank you for the positive feedback. We are thankful to have you as a returning guest again and again. We look forward to your next stay with us!

10/10 超赞

Porshia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was close to everything
2024 年 3 月入住 4 晚
Team Flamingo 于 2024年04月15日 的回复
We are glad you enjoyed your visit with us, and everything that is conveniently close to us here at the Flamingo Hotel and Towers.

6/10 一般

JACQUELINE

满意：清洁度
不满意：住宿条件和设施
The property is in a good area the only problem I had with it the door wouldn't close you have to really slam it with Force and the sofa bed had dirty sheets fold up in it other than that it was good on the beach but I would not stay there again to me they would get a three out of five
2024 年 3 月入住 3 晚
Team Flamingo 于 2024年04月18日 的回复
Jacqueline, thank you for the feedback. We appreciate the time you took to provide us with your experience so we have the chance to improve on the items you've listed. If you decide to stay with us again in the future, please do not hesitate to contact us during your stay so we can correct any issues you may have and make your stay more enjoyable.

10/10 超赞

Kevin

2024 年 3 月入住 7 晚
Team Flamingo 于 2024年04月26日 的回复
Thank you for the positive review Kevin. We are so glad you enjoyed your stay with us and look forward to the opportunity to welcome you back to The Flamingo again soon!

2/10 糟糕

Kizzy

不满意：住宿条件和设施，员工和服务
Room wasnt ready til a hour later. Staff was rude and the room was filthy
2024 年 3 月入住 3 晚
Team Flamingo 于 2024年04月11日 的回复
Thank you for the feedback Kizzy. We appreciate all feedback we receive. We also apologize your stay was not as enjoyable as it should have been. We hope you'll give us the chance to make it up to you by staying with us again soon!

10/10 超赞

Kim

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to attractions & clean. It would be nice if more parking spaces available.
2024 年 3 月入住 4 晚
Team Flamingo 于 2024年04月11日 的回复
Kim, thank you for the positive feedback. We look forward to the opportunity to welcome you back again soon. Just so you know for your next stay with us, we do have a large parking lot across the street from the office and an even excess parking lot behind our Northside building, should you need it. Thank you again and we hope you'll come and see us again soon!

10/10 超赞

Lynda

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Team Flamingo 于 2024年04月11日 的回复
Thank you for the positive feedback Lynda! We are so happy you've enjoyed your stay with us. We look forward to welcoming you back again soon!

8/10 还可以

Macy

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Very convenient , love the location !! Could improve with cleanliness .
2024 年 3 月入住 2 晚
Angel R. 于 2024年03月31日 的回复
Thank you for staying with us! We will bring this to the department attention so that we may address the issue. We hope to see your booking again in the future.

10/10 超赞

Danelle

满意：员工和服务，清洁度
2024 年 3 月入住 5 晚
Team Flamingo 于 2024年04月11日 的回复
Thank you for the feedback Danelle. We can't wait to welcome you back to The Flamingo again soon!

10/10 超赞

Larry

与家人出行
满意：员工和服务，清洁度
Awesome for the price!!!!
2024 年 3 月入住 1 晚
Team Flamingo 于 2024年04月19日 的回复
Larry, thank you so much for the positive scores and feedback. We are so happy you enjoyed your stay with us! We can't wait to welcome you back to The Flamingo again soon.

10/10 超赞

jenna

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Highy Recommend!! The staff is so helpful and pleasant to talk to. There are shops everywhere. The property is amazing. We have a lovely time during our stay.
2024 年 3 月入住 5 晚
Team Flamingo 于 2024年03月29日 的回复
Jenna, thank you for your positive feedback. We are so happy to hear that you've enjoyed your stay with us. We aim to please. We hope you'll come visit us again soon, we can't wait to welcome you back to The Flamingo!

10/10 超赞

Dani

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff
2024 年 3 月入住 2 晚
Team Flamingo 于 2024年03月29日 的回复
Dani, thank you for the positive feedback. We are so happy you've enjoyed your stay with us. We can't wait to welcome you again soon!

8/10 还可以

Eyleen，Birmingham

与家人及幼儿出行, 与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Great place to stay with the family
2024 年 3 月入住 2 晚
Team Flamingo 于 2024年03月29日 的回复
Thank you for the feedback Eyleen. We are so glad you enjoyed your stay and hope to welcome you back again soon!

8/10 还可以

Lucy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great Location!
2024 年 3 月入住 1 晚
Team Flamingo 于 2024年03月29日 的回复
Lucy, thank you for taking the time to leave us a review. We hope to welcome you back again soon!

8/10 还可以

Dana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stay in the newer part, it’s great. The older part is ok, but it is older.
2024 年 3 月入住 2 晚
Team Flamingo 于 2024年03月29日 的回复
Dana, thank you for the positive feedback. We appreciate all guests who take time to leave us reviews and wanted to thank you! We hope to be able to welcome you back soon!

8/10 还可以

Kenneth，Doraville

满意：住宿条件和设施，员工和服务
Flamingo staff were very helpful with our stay!
2024 年 3 月入住 3 晚
Team Flamingo 于 2024年03月29日 的回复
Kenneth, thank you for the feedback. We are glad you enjoyed your stay with us and we were able to help you during your stay. We can't wait to welcome you again soon!

2/10 糟糕

Carrie

与家人及幼儿出行
不满意：清洁度、服务设施、住宿条件和设施
Need to do better with cleaning !! The cleaning people dnt really wanna give extra towels/hats to find a way to the beach.. ask for beach view they gave me the road view 🙄
2024 年 3 月入住 4 晚
Team Flamingo 于 2024年03月20日 的回复
Hello Carrie,Thank you for the feedback. Sometimes when booking through a third party, the room types can be confusing. Next time you decide to come stay with us, feel free to call us ahead of time so we can make sure you booked the room you want. We do not mind verifying ahead of time to ensure you're please with the room you've received. Thank you again and we hope to welcome you back soon!

8/10 还可以

F. Marion

与配偶出行
Everything was great except getting checked in was an ordeal. I understand that the website states 4:00 but when we got there at 12 we were told we’d be called when they got it ready at 2:30 my husband was told in a few minutes when the linens got ready. At 3:30, I was told “sorry.” I knew the linens were in the bed. At 4:20, I still hadn’t been called, but when I asked for an update, they gave me the keys. Before 4:00, my fault. At 2:30 and 3:30 AND 4:20, their fault!!
2024 年 3 月入住 3 晚
Team Flamingo 于 2024年03月20日 的回复
Thank you for the feedback F. Marion. We apologize for any inconvenience you experienced while checking in our hotel. Just so you're aware for any future stays, our check in time begins at 4PM. Any early arrivals are not guaranteed. We hope to welcome you back to The Flamingo!

10/10 超赞

Faith

满意：住宿条件和设施，员工和服务
2024 年 3 月入住 2 晚
Team Flamingo 于 2024年03月20日 的回复
Faith, thank you for the positive scores! Come and stay with us again soon!