Dear Brittany, Thank you for completing the survey regarding your recent stay at our property. We are delighted to see that you had a pleasant stay with us and you liked the ambiance, positive attitude of our team members at our Hotel. I have shared your feedback with our team for doing an excellent job. We hope you will come back and see us again soon. Delighted to note that you enjoyed our service. We hope you will come back and see us again soon. Sincerely, Sandeep Kumar Front Office Manager Best Western La Vista Pathankot

Dear Gaurav Ram, Thank you for recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 6284999639.