I stayed in this hotel since 2007, at least 1-2 times in a year. However, this is the worst stay for my life. I booked 2 rooms & stayed with my family.
2.Hair dryer out of order
3.Key card doesn't work when we back late mid-night
4.Key card doesn't work again after swam & lock without battery
Whole case spent over 30-45mins to solve. This is really not acceptable.
Hotel hard wear were too old.I just complaint of the hotel facilities instead of the staffs as I appreciated what they did for me. Finally, they got room move for us immediately. But, it's really trouble for us as we traveling with 3 childs with a lot of stuff. And this incident affected our journey of that day (our relatives from Thailand were waiting for a long time as we arranged the home visit far away from our hotel (drive 1 hour).
I need to thanks for Mr Jiraphan (in-charge of reception) arrange 1 day free breakfast for my 2 child. Thanks again.