“Read the other reviews and you will see this hotel will try and overcharge you. They never picked up the phone whenever I called them and never responded to any of the messages.
Apparently they changed ownership and the previous owners had really low prices which the new owners would not honour.
Even when hotels.com called them to dispute the higher prices they wanted to charge me the hotel never picked up the calls.
I had booked two more nights at this hotel since I didn’t want to move and I……
“Heavy moulding in the bathroom. Room is run-down with random stains and patches on the walls. Unknown metal protrudes from the wall. Bathroom rails and shelves are rusted.
Staff provided inaccurate check in procedure, though it was resolved relatively quickly.
I do not recommend this property. At this price range there are much better options in the area (or at least unmoulded options). ”
“Cerca de plaza de armas, excelente trato de personal. Muy limpio y el desayuno espectacular. Es un hotel boutique por lo cual tiene un peculiar adorno muy interesante que va con la tradición del lugar ”
“Overall, you get what you pay for - not too many amenities bit staff are friendly and place is vlean enough. We went in the winter (July) so quite cold at night (no heat, lots of blanket). Area can be quite loud at night too.”
“Loved our stay at this family owned B&B. Everything is basic but just as we like it for our Cusco experience. Owners and staff are all nice and provided everything we need for our stay. Only improvements suggested are to replace shower curtains and towels as they are very dated.”
“A bit disappointed that the room had no window … though I did no stay in long. Excellent breakfast. Happily surprised to get breakfast on the go when I left too early. Thanks.”
“Cleanest hotel/ hostel ive ever stayed in! The host picked us up and when we couldn’t get ubers he dropped us off at places. The family was so kind and made us fresh breakfast at times that worked best for us! We felt so safe and so comfortable, if we come back to Peru we will definitely stay here again. ”
“The view is great and the management was very easy to contact while being eager to help out. The location is perfect for being close to plaza de Armas without it being quite so busy.
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“Nice staff, very clean. The staff was very friendly and approachable. I got there late after the actual check in time but they still assisted me. The receptionist lady was very friendly and even help me with making phone calls for tours. I recommend this place, it’s close to downtown Cusco and it’s in a very nice area. ”
"the room is fair. you got what you pay, they have everything you need, even kettle. meanwhile, the staff is super super nice ！ full star for them and the breakfast is nice. they have really nicr fried rice"
"Good location. Staff are polite and helpful. Breakfast has lots of varieties and starts from 3:00am. Free airport shuttle bus service is an advantage."
"The hotel is very comfy, with nice staff and environment, the beds and toilet are all clean. There is staff standby in the front desk 24hrs, so even if we arrived the hotel late in midnight, still able to have help from the staff.
The breakfast lady is very nice too.
But the location is not in city centre, we have to travel through uber each time for about 15mins, but it is easy to call uber so doesnt really bothered.
They got thick blanket so it's warm and cozy in bed, but since the room is quite cold without heater, it is freezing cold when you are out of bed 4 in the midnight preparing to go out for some tour. Prepare really warm clothes."
