Pembroke Pines Hotel with Pool

"The staff at the entrance was great! Specially a guy forgot his name , got the early before my check in , he offered to get my luggage and also gave me towels to use the pool in the mean time! Great experience"

"Check in was very difficult they wouldn’t let us unload our bags without paying $45 even though we weren’t actually parking, the photos on website does NOT resemble the actual place. My hotel room was actually next door in an entire different building took about 20 minutes to locate. Staff was not very welcoming, the elevator was out of service so i had to use the stairs. The room was at the end of the hall near an exit door that stayed cracked open the entire trip. The room door itself did not have a chain nor were they any towels in the bathroom. The room phone did not work so i had to walk next door to front desk for towels for the gentleman to tell me that he would bring them & never did. I requested them again the next day and another staff said the door was locked, when I requested to speak to management they said that they weren’t there. Last but not least I never received my deposit & now they’re not answering and im back in my home town. Will never return, dont waste your money I would not recommend!!"

"Very expensive ocean front room that the view w"

"There were bed bugs in the room. We found one in the blanket and one in the bathroom. My son was full of bites in the morning. We stayed for a night to ride a shuttle and catch early flight the next morning. We were in a hurry for our flight, otherwise we would not have left without reporting and asking for answers. We didn’t expect such an issue from branded hotel like this. Horrible experience."

"whole Team was very nice! Room is so cute ! short walk to beach! i mean very short ! i will be staying here again ! my new pick when i want to see the ocean "

"All good. "

"The poolside area had plenty of chaise lounge chairs. It was nice to be able to get fresh beach towels each day as I didn't pack towels. The tiki bar was convenient and had a friendly staff. The fact that the beach is just a few steps away from the pool area was great."

"Pool amazing rooms are smaller than the pictures shown. Needs full body mirrors in the rooms and the beds are small. My stay was ok. "

"I was very disappointed with my recent stay at the Fontainebleau. The condition of the room fell far below expectations for a hotel of this reputation and price point. Upon arrival, the room was noticeably unclean, with dirty carpeting and an overall lack of proper housekeeping standards. Additionally, several fixtures were outdated or not functioning properly, including broken light fixtures and a malfunctioning door key reader, which created unnecessary inconvenience. Equally concerning was the level of service. Interactions with staff were consistently unprofessional and, at times, outright rude, which only compounded the negative experience. Overall, this stay did not meet even basic expectations for cleanliness, maintenance, or customer service. I would not recommend this property based on my experience."