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关于Kettle Valley沙滩度假村的点评

2.5 out of 5
Kettle Valley沙滩度假村
950 Lakeshore Dr W, Penticton, BC

点评

9.2

非常棒

10 分 - 超赞。45 条好评，共有 67 条点评" "
8 分 - 还可以。18 条好评，共有 67 条点评" "
6 分 - 一般。2 条好评，共有 67 条点评" "
4 分 - 很差。2 条好评，共有 67 条点评" "
2 分 - 糟糕。0 条好评，共有 67 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Marie-Claude

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Ashley

满意：清洁度
2024 年 5 月入住 2 晚

4/10 很差

Adrianne

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
Upon checking in, staff said they were available 24/7 but when we needed something, they said housekeeping was no longer on site and that we had to figure it out ourselves Bathroom had a very small mirror and poor lighting. Would be helpful if a full length mirror was added!
2024 年 5 月入住 1 晚
General Manager 于 2024年05月20日 的回复
At the Kettle Valley Beach Resort, our management team is available 24/7 and we have staff have who live on-site. Should there be critical issues that we need to be addressed, our team is available. General housekeeping is available 9am - 5pm. We appreciate your feedback as we are always looking for ways to be the best place to stay in Penticton.

10/10 超赞

Carly

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were extremely helpful and friendly. Great location right on the lakefront. Room was clean and we'll set up. Would definitely recommend.
2024 年 5 月入住 3 晚

10/10 超赞

Rhonda

2024 年 4 月入住 5 晚

8/10 还可以

Gary

满意：员工和服务，清洁度
2024 年 4 月入住 2 晚

10/10 超赞

Ashley

2024 年 4 月入住 1 晚

10/10 超赞

Luna

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Cari

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nicely renovated motel with everything you need and no pay parking. Room had a little kitchenette, living room, and bedroom and was comfortable, Easy checkin/out, and nice, responsive staff. A great location, across from beach and walking distance to all we needed. We really enjoyed our stay and will be back in Aug!
2024 年 4 月入住 1 晚

10/10 超赞

Vipul

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Property is nice, well maintained. Pros: Very close to beach. Room was clean on arrival. Cons: Missed one basic amenity(microwave), good to have that. Should have daily room and bins cleaning.
2024 年 3 月入住 2 晚

10/10 超赞

Rebecca，Armstrong

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, right across from the beach. Walkable and bike friendly. Nicely updated room. Clean and quite (stayed over Easter weekend), may be noisy in the summer months. All check-ins, check-outs and your questions are done thru text messaging, which is fast and easy. Would definitely stay again.
2024 年 3 月入住 2 晚

8/10 还可以

Rae

2024 年 3 月入住 1 晚

8/10 还可以

Thinh

2024 年 3 月入住 4 晚

10/10 超赞

Michelle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet stay for March in penticton. Room appeared to be freshly updated. It would have been nice if the rooms had headboards. The new Samsung smart frame tvs were a nice modern touch with the furnishings. Great comfortable stay
2024 年 3 月入住 2 晚

10/10 超赞

Dixie

满意：清洁度
2024 年 3 月入住 1 晚

10/10 超赞

Erin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely little place - spotless and amazing staff!
2024 年 3 月入住 4 晚
kvbr 于 2024年03月8日 的回复
Thank you for the 5 star review. Our housekeeping team works hard to provide spotless accommodations - I am excited to share your feedback about how they make as a great place to stay

8/10 还可以

Barry

与配偶出行
满意：清洁度
Great location on Lakeshore Drive. Beach across the road. Check-in is just with a code number provided via e-mail. Room has been improved recently. Still an old style motel. If you are going to an event at the SS Sicamous, as we were, it is a convenient room for the night.
2024 年 3 月入住 1 晚

10/10 超赞

Meaghan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved our 1 night getaway at KVBR. It was a great location across fom the lake and we were able to walk to a variety of restaurants in the area. We were only here 1 night but you could walk so many places from this location...main street, Vees game, and more! The asthetic is so cute and well maintained and help was just a text away. Parking was free right outside our door and keyless entry is very convenient! No keys to lose! I would highly recommend.
2024 年 2 月入住 1 晚

10/10 超赞

Kimberley

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
kvbr 于 2024年03月8日 的回复
Thank you for the five star review Kimberley Our team works hard to ensure we are one of the best places to stay in Penticton.

10/10 超赞

Della

与配偶出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Fantastic hotel. Rooms are updated and have all the amenities needed for a comfortable stay. The staff are helpful and communication was easy. Only issue, the beds in the 2 bedroom suite are a bit small for two people. But that's personal preference.
2024 年 2 月入住 2 晚
KVBR 于 2024年02月5日 的回复
Della, thank you for the 5 star review. We are glad you enjoyed your stay.

8/10 还可以

Arthur

2024 年 1 月入住 1 晚

4/10 很差

carey

满意：清洁度
不满意：住宿条件和设施
I’ve stayed there before in the summertime and it was fine but in the wintertime because the temperature outside was -20 the room never got warm. The small electric baseboard heaters were insufficient and we were cold all night since there were not enough blankets. Normally I would give a good review, but we were, disappointed that we were very very cold all night
2024 年 1 月入住 1 晚
KVBR 于 2024年01月16日 的回复
Hi Carey We continue to work to be being the best place to stay in all seasons. The extreme weather was very challenging and we are taking steps to ensure a great stay for our guests. Should extreme weather hit us again, we are ready with additional blankets, and room heaters, and our team is accessing all of our rooms daily.

10/10 超赞

arlen

2024 年 1 月入住 3 晚

8/10 还可以

Roger

2024 年 1 月入住 3 晚

8/10 还可以

QINGYUE

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and new renovation
2023 年 12 月入住 2 晚
Shelly 于 2024年01月1日 的回复
Hi Qingyue - please let us know what we could have done to earn a 5 out of 5.

8/10 还可以

Mark

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very helpful. They maintained contact with text messages to provide check-in instructions and to see how our stay was after the first night. I appreciated that personal touch. We liked the renovations. It would be nice if they offered some rooms with King Beds might be our only criticism.
2023 年 12 月入住 2 晚
KVBR 于 2023年12月11日 的回复
Hi Mark. We apprectate your feedback, and use guest feedback to continue to be the best place to stay in Penticton. When the opportunity arises, we will take a look at a king bed option.

6/10 一般

Mandy

8/10 还可以

Sandi

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great location, walked to SOEC for an event.
2023 年 12 月入住 1 晚

6/10 一般

Jamie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice Refurb
The Refurb is nice, rooms are comfortable but unfortunately you can't escape the thin walls so noise from neighboring rooms and people outside disturbs your stay.
2023 年 12 月入住 1 晚

8/10 还可以

Susan

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Steve

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to lake, unique renovated style, everything within walking distance.
2023 年 11 月入住 2 晚

10/10 超赞

seradaye

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great renovation! 1st choice for Staycation.
Great place to stay! Affordable, clean, comfortable and close to amenities
2023 年 11 月入住 1 晚

10/10 超赞

Georgia

满意：住宿条件和设施，服务设施
The property was beautiful and the room/bed was very cozy.
2023 年 11 月入住 1 晚

10/10 超赞

shannon

满意：清洁度、员工和服务、住宿条件和设施
Such a cute place! Rooms are clean and comfy!
2023 年 11 月入住 1 晚

10/10 超赞

jesse

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean place.
2023 年 11 月入住 1 晚

8/10 还可以

Dorothy，Shelton

与家人出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
The pictures were very misleading. Not on the beach, doesn’t have any views, The beach is easy access The fire pit was very nice
2023 年 10 月入住 2 晚
General Manager 于 2023年10月30日 的回复
Hi Dorothy. One of the great features of the Kettle Valley Beach resort is its great location, across the street from Okanagan Lake. Views are available from several of our rooms, or verandas. We are happy to hear you enjoyed our great outdoor space and the firepit.

10/10 超赞

sarah

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
10/10 would stay again
Great little hotel. Very clean, perfect location
2023 年 10 月入住 1 晚

10/10 超赞

JESSE

Great location on the water, easy check in!
2023 年 10 月入住 1 晚

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is an older facility, but it was immaculate! Everything was super clean and spotless.. The staff were very considerate and helpful. We will use this property again..
2023 年 10 月入住 1 晚

10/10 超赞

Cynthia

满意：清洁度、员工和服务、住宿条件和设施
Near beach, quiet and everything we needed for a comfortable stay.
2023 年 9 月入住 2 晚

10/10 超赞

Pardeep

2023 年 6 月入住 2 晚

10/10 超赞

Lisabeth

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Location was great! I like the self check-in and out. We didn’t try the restaurant, but we did rent bikes. The kid doing the rentals was very sweet and informative. He gave us great suggestions. I would go back.
2023 年 6 月入住 2 晚

8/10 还可以

Debra

2023 年 4 月入住 4 晚

10/10 超赞

Baillie

与家人及幼儿出行, 带宠物出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place great price!
2023 年 4 月入住 2 晚

10/10 超赞

Margaret

满意：清洁度、员工和服务、住宿条件和设施
Very clean and directly across from the lake
2023 年 4 月入住 1 晚

10/10 超赞

Kari

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 2 晚

10/10 超赞

Salina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 4 月入住 2 晚

10/10 超赞

Lesley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Will stay here again for sure!
2023 年 4 月入住 2 晚
General Manager 于 2023年04月10日 的回复
We are happy you enjoyed your stay at our renovated resort across from Okanagan Lake in beautiful Penticton. Come back soon!

8/10 还可以

Juraj

满意：住宿条件和设施，员工和服务
2023 年 3 月入住 3 晚

8/10 还可以

Harrison

与家人出行
满意：住宿条件和设施，清洁度
Location is perfect, obviously. Rooms are very well decorated and comfortable. Self serve check in and out, so didn’t really see any staff.
2023 年 3 月入住 1 晚
General Manager 于 2023年04月10日 的回复
Hi Harrison - glad you enjoyed the perfect location across from Okanagan Lake in Penticton, and the newly renovated room. We have staff on-site and we are available anytime to assist our guests, either in person or via our guest messaging system. Come back soon!