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关于庄园查看旅馆及早餐 的点评

3 out of 5
庄园查看旅馆及早餐
Long Rock, Penzance, England

点评

8.0

很好

10 分 - 超赞。8 条好评，共有 18 条点评" "
8 分 - 还可以。6 条好评，共有 18 条点评" "
6 分 - 一般。1 条好评，共有 18 条点评" "
4 分 - 很差。2 条好评，共有 18 条点评" "
2 分 - 糟糕。1 条好评，共有 18 条点评" "

8.0/10

清洁度

8.6/10

员工和服务

8.4/10

服务设施

7.6/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Emma

与家人出行
满意：员工和服务
Old building so a little noise due to traffic but not horrendous. Lovely breakfast and friendly staff. Definitely a nice place to stay for the price
2024 年 5 月入住 1 晚
Dee 于 2024年05月19日 的回复
Thank you for your review and we are pleased that you enjoyed your stay with us

10/10 超赞

Ian

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Welcome Check in & all the Staff have been fantastic all weekend & a cracking atmosphere at the Bar on an evening
2024 年 5 月入住 4 晚
Dee 于 2024年05月14日 的回复
Thank you for your review and we are very pleased that you have enjoyed your stay with us

8/10 还可以

Steve

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good value for the £60 ish pounds I paid including breakfast.
2024 年 5 月入住 1 晚
Dee 于 2024年05月14日 的回复
Thank you for your review and we are very pleased that you had a good experience

6/10 一般

Michael

满意：员工和服务，清洁度
2024 年 5 月入住 1 晚

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable Room Friendly Staff Good Value
2024 年 5 月入住 1 晚
Dee 于 2024年05月7日 的回复
We are very pleased that you enjoyed your stay with us

10/10 超赞

Delvina

满意：清洁度、员工和服务、住宿条件和设施
Wow. I was weary of a pub stay, but i was quite surprised. It was quiet despite the pub. The bed was quite comfortable. The breakfast was quick and tasty. It's very close to the Mount and if i was ever going back there I'd make a beeline for that place. The stairs was a bit much for me, but i managed. Lots of tea and biscuits, and i appreciated the cleanliness.
2024 年 4 月入住 1 晚
Dee 于 2024年05月2日 的回复
We are very pleased that you enjoyed your stay with us and would welcome your return if you were down this way again.

4/10 很差

David

满意：员工和服务
不满意：住宿条件和设施
We understood we had booked a triple room with a private bathroom from the Expedia website, but had to share a bathroom along the corridor. No table lamp at one side of the very uncomfortable double bed. Curtains were falling down from the rails so did not close properly with a street light immediately outside the window. Room smelt of stale smoke. Breakfast was good and staff pleasant. Beware there are 2 steps down from the fire door, 1 guest fell flat having misjudged the steps. The notice does warn of 'the step' but there are 2 steps. Restaurant was advertised on the website but not in evidence or were we given information at check in. We did not view The Mount from the hotel!
2024 年 4 月入住 1 晚
Dee 于 2024年05月1日 的回复
Unfortunately you had booked the basic triple room which has the shared bathroom rather than the traditional triple room which has its own facilities. Also as the hotel was built and named in 1894 we are unable to comment as to whether it did have a view of the Mount at that time. We are very sorry that you did not enjoy your stay

10/10 超赞

Malcolm

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly, excellent food.
2024 年 4 月入住 1 晚
Dee 于 2024年04月24日 的回复
We are very pleased that you enjoyed your stay with us

4/10 很差

Rehan

与家人及幼儿出行
不满意：住宿条件和设施，员工和服务
The room size was somewhat compact, with a layout that made navigation a bit challenging, particularly due to the wardrobe positioned near the entrance. This required some maneuvering to move in and out. The bathroom facilities, including the sink, were on the smaller side. The dining area was cozy but could benefit from more frequent cleaning. Interactions with the staff were less than satisfactory, presenting some communication barriers. On the upside, the hotel's location is convenient, featuring its own parking and proximity to Penzance town, just a short walk away. The breakfast, to my delight, was exceptionally good and a highlight of my stay. For those considering a brief overnight stay, this hotel could be a suitable choice.
2024 年 4 月入住 1 晚
Dee 于 2024年04月24日 的回复
We are very sorry that you didn’t enjoy your stay with us and that you felt that the interaction with the staff was not pleasant for you. We apologise for this and regret that sometimes the language difficulties do cause this problem

8/10 还可以

Ivana

满意：清洁度、员工和服务、住宿条件和设施
Good
2024 年 3 月入住 1 晚
Dee 于 2024年04月3日 的回复
Many thanks for your review and we are pleased that you had a good stay and hope that you will stay again if in Cornwall

10/10 超赞

Hilary

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were extremely welcoming and the property is in a great location for visiting Saint Micheal's Mount!
2024 年 3 月入住 1 晚
Dee 于 2024年04月1日 的回复
Thank you for your review and we are very pleased that you enjoyed your stay. We hope the rest of your holiday proves as positive.