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关于佩托斯基湾酒店的点评

2.5 out of 5
佩托斯基湾酒店
2445 Charlevoix Ave, Petoskey, MI

点评

8.6

超赞

10 分 - 超赞。400 条好评，共有 802 条点评" "
8 分 - 还可以。272 条好评，共有 802 条点评" "
6 分 - 一般。69 条好评，共有 802 条点评" "
4 分 - 很差。37 条好评，共有 802 条点评" "
2 分 - 糟糕。24 条好评，共有 802 条点评" "

9.0/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Shelly

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Bay Inn is a quaint place to stay. Updated, clean, comfortable and convenient! I would highly recommend it!
2024 年 5 月入住 2 晚

10/10 超赞

Samuel

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I had a fantastic stay at Bay Inn at Petoskey recently. It was spotless, super convenient, and beautifully decorated. I'd recommend it to anyone looking for a comfy and hassle-free place to stay.
2024 年 5 月入住 1 晚

10/10 超赞

Marissa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice cleanly, quiet, and convenient place to stay. The jacuzzi’s were great and parking was super easy. Great place to stay.
2024 年 5 月入住 1 晚

10/10 超赞

Heidi

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I typically don’t do reviews but I had to on this amazing property. This was an incredible stay!! Loved everything about the room, decor and amenities. Bed and pillows were very comfortable and being privately owned and not by a big corporation was even better. Would definitely recommend this place to anyone.
2024 年 4 月入住 2 晚

10/10 超赞

Jesse

与配偶出行
满意：住宿条件和设施
Clean, and awesome view! Recently remodeled
2024 年 4 月入住 1 晚

10/10 超赞

Danielle

2024 年 4 月入住 1 晚

2/10 糟糕

sue

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I would give them a 0 stars if it was an option. Horrible, horrible customer service. No heat in the room and gave us the run around. It was 54 degrees in the room and we were unable to stay there. They refused to give me a refund.
2024 年 4 月入住 2 晚

10/10 超赞

Colleen

满意：清洁度、服务设施、住宿条件和设施
Well equipped, nice decor, comfortable bed.
2024 年 3 月入住 2 晚

10/10 超赞

Macy

2024 年 3 月入住 1 晚

8/10 还可以

Sabrina

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very clean and neat. Very quiet. The room looked amazing. The 1 thing i didnt like was we got here early and the clwaning woman said our room was clean and no one was in it but qe couldnt get in to it til we got the time changed for our check in. And we drove a long way and was super tired.
2024 年 3 月入住 1 晚

10/10 超赞

Jenna

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was beautiful & we are already planning our next stay!
2024 年 3 月入住 1 晚

10/10 超赞

jeannie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

jeannie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Place is beautiful! Easy inside keypad access. Lake view
2024 年 3 月入住 1 晚

4/10 很差

Neda

商务旅客
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
The property was clean and quiet. The electricity went out only in my unit at 7am, so I called the number on the office door and texted to report the issue. I in the middle of getting ready for work. I believe the coffee maker caused the issues because it was right after that started the electric went out.
2024 年 3 月入住 2 晚

10/10 超赞

Jeffrey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice and simple with good location
2024 年 3 月入住 1 晚

4/10 很差

Joel

满意：清洁度
不满意：住宿条件和设施，员工和服务
Door code didn’t work. Icy steps. Low pressure in shower
2024 年 3 月入住 1 晚

10/10 超赞

Brooks

Nice place. Convenient.
2024 年 2 月入住 2 晚

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean rental, highly recommend and will book future stays there again!
2024 年 2 月入住 2 晚

10/10 超赞

Wayne

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Even though it's an older hotel it was very clean and kept up. Very happy with the stay and the location is perfect.
2024 年 2 月入住 2 晚

2/10 糟糕

linda

Stayed in Room 1 on 2/18/24. I would have l left a very positive review, but unfortuantely cannot do so. 48 hours after checking out, I found that my torso was COVERED in BEDBUG BITES. I immediately notified Bay Inn by email, but rececived no response. Calling one week later, I was told by an answering service representative (likely based in Asia) that I would have to provide documentation - either pictures of the bedbugs (obviously not possibe as bites never show immediately) or of my body (would involve my stomach, breasts and and buttocks, so obviously refused that). There is no actual person to talk to about this at the property, so no idea if action will have been taken or not. BEWARE! Beyond that (and the murky, cloudy hot tub water), it was lovely.
2024 年 2 月入住 1 晚

10/10 超赞

James

商务旅客
满意：员工和服务，清洁度
Nice little spot.
2024 年 2 月入住 1 晚

10/10 超赞

Dana A

商务旅客
满意：服务设施
The property was clean and well kept. Easy check in and check out!!
2024 年 2 月入住 3 晚

10/10 超赞

Kyona

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had an amazing stay, would definitely go again!
2024 年 2 月入住 1 晚

10/10 超赞

Dana A

2024 年 2 月入住 4 晚

6/10 一般

michael

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

10/10 超赞

Alexis

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved having our own access from outside. The rooms were in great condition, super cute and comfortable since being renovated. Only complaint is walls are a bit thin, we got stuck with some LOUD neighbors above us. It sounded like they had a big dog that they were playing fetch with and running around. It did not impede our stay, and we also heard no other neighbors.... otherwise excellent all around!! We stayed here to go skiing st Boyne. An easy 20-minute drive with shopping and restaurants in between.
2024 年 2 月入住 2 晚

10/10 超赞

Christine

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A hidden treasure of Petoskey...
Beautiful Room very modern updates. Very clean couldn't have asked for a nicer room this off the beat motel has a lot going for it including the room we stayed in winter it still was a beautiful. Its just off the main drag so your fairly close to everything and the casino isnt fair either but still have that off the beaten track feeling. The price was right for just a stop off over night stay get up and go in the morning.
2024 年 2 月入住 1 晚

8/10 还可以

Melissa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend getaway
Clean and updated rooms. We did have an issue with receiving our door code, but it was promptly solved with a call. As others have noted, the walls are very thin--the guests next door to us arrived very late and we could hear them very clearly. The hot tubs were clean and well maintained.
2024 年 2 月入住 1 晚

10/10 超赞

Bradley

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cozy and Clean
Lovely little hotel. Room was clean, well stocked with fragrant soaps and delicious coffee and tea. Room had a Roku smart TV which was a nice surprise too. Wish we could have stayed longer. We had fun playing the "Bear" version of connect four too!
2024 年 2 月入住 2 晚

10/10 超赞

Anna

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was clean and beautiful, and the bed was incredibly comfy. Really happy we chose to stay here, will be back!
2024 年 2 月入住 1 晚

10/10 超赞

Aldeen M

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, uncomplicated.
I liked the fact we didn't have to check in,they just emailed a code for the door. I don't know if there was someone on site if we had a problem. Also Bay Inn, if you're reading this: put some bottled water in the vending machine.
2024 年 2 月入住 1 晚

10/10 超赞

MaryJo

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The Bay Inn has been beautifully remodeled!
2024 年 2 月入住 1 晚

10/10 超赞

Jacob

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Updated facility is better than my first stay. Hot tubs were nice as well.

10/10 超赞

David

满意：清洁度、住宿条件和设施、客房舒适度
Nice Place!
We enjoyed our stay, the room was decorated nicely, and we would stay here again. No staff had us concerned at first, but everything was fine.
2024 年 2 月入住 1 晚

10/10 超赞

Marc

满意：清洁度、员工和服务、住宿条件和设施
I wish I would have gotten a single bed with place to sit like in room #15.
2024 年 2 月入住 2 晚

8/10 还可以

Becca

满意：清洁度、服务设施、住宿条件和设施
A very cute and comfortable place to stay in Petoskey. It was very nicely decorated and had everything you need for a night stay including a hot tub which was a nice addition after a day on the hill. It was a little noisy with the traffic and hearing people through the walls but this was transparent during booking. I would definitely stay again.
2024 年 2 月入住 1 晚

10/10 超赞

Nora

满意：住宿条件和设施，清洁度
Bay Inn
The Bay Inn room is was very charming, clean and comfortable. Unfortunately the baseboard heat in the bedroom was not working. Luckily we figured out the electric fireplace and was able to warm up the room. Check in was easy but having someone around would have been helpful with the heat. The off site person did respond with helpful advice about the thermostat but wasn’t able to address the malfunctioning heater. On the whole, love the Whale motif room, terrific bed and great shower! Lovely view too!
2024 年 1 月入住 1 晚

8/10 还可以

Holly，Howell

与家人出行
满意：清洁度
不满意：员工和服务
The renovation of the rooms is lovely, comfortable and clean. The check-in process is too exact for travelers. Waiting until 4pm exactly. It seems that the code should be ready once the rooms are clean. For the hot tub, may I suggestion, added a fence around them? Maybe a bench to put towels on with wooden hooks on the bench. We travel to Petoskey a lot due to living on an island and this was our first time. Very conveniently located.
2024 年 1 月入住 1 晚

10/10 超赞

Michele

2024 年 1 月入住 3 晚

10/10 超赞

Joleen

满意：清洁度、员工和服务、住宿条件和设施
Great stay, rooms are clean and tastefully decorated! Plenty of linens.
2024 年 1 月入住 2 晚

6/10 一般

Husam

满意：住宿条件和设施，清洁度
2024 年 1 月入住 2 晚

10/10 超赞

Cora

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Weather was alight. A bit foggy. Room needs bigger trash cans.
2024 年 1 月入住 1 晚

10/10 超赞

Monica

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a beautifully decorated room.
2024 年 1 月入住 1 晚

10/10 超赞

Nicolas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice, clean and cozy stay.
2024 年 1 月入住 1 晚

10/10 超赞

Cody

2024 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful, eclectic, and clean! Highly recommend!!
2024 年 1 月入住 2 晚

10/10 超赞

Patricia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a had time getting up the drive 3 different time. Had to be pushed up once, backed down 2nd time and barely squeak up the 3rd time. 3rd day here, drive was plowed. Could have been our rental car tires but it would have helped to have a clearer driveway. Also had to request more coffee, cups and trash removal.

10/10 超赞

Andrew

满意：清洁度、员工和服务、住宿条件和设施
Very comfortable bed and great room!
2024 年 1 月入住 1 晚

10/10 超赞

Diane

满意：清洁度、服务设施、住宿条件和设施
Love the updates and coffee bar in each room.
2024 年 1 月入住 1 晚

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Room, Not For Me
Great rate from Hotels.com. Much lower than the rate posted at the motel website. I stayed here a few times under previous ownership. The rooms were in need of renovation but rooms were clean and motel quiet. The couple who owned the Bay Inn lived on the premises. New owners have beautifully remodeled the rooms and bathrooms! Check-in was easy and Motel owner/manager communicated frequently and effectively via email and text. However, the property is managed remotely. Staff is not available on site. Someone did respond to my noise complaint when I called the motel phone number at 11:00 pm Saturday evening. Within a few minutes of my call the party ended and my loud neighbors calmed down. But within an hour people were coming and going and loud voices prevented sleep. They didn’t quiet down until after 2:00 am. I didn’t feel safe without security or management on site. Much too noisy. The ear plugs provided by management was thoughtful but woefully Inadequate to block the noise from the room next door. I probably will not stay here again.
2024 年 1 月入住 1 晚